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Consumers Credit Union Generates Greater Member Value With Domo
In the last five years, Consumers Credit Union (CCU) has grown from $650 million in assets to nearly $3 billion as it began to expand into new markets and offer new products. However, with this growth, it became too complicated and inefficient to use data the same way they did in the past. The organization was filled with mainframe reports, spreadsheets, and dual entry of data. Furthermore, the pandemic had the most significant impact by far to its operations. Executives needed to understand what types of banking services people still needed so it could adequately staff its drive-thru branches, ensure its online banking services were up to the task, and adequately staff its call center during its busiest hours.
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Vivint sells smart home systems smarter with Domo
Vivint, a leading smart home company in North America, was facing challenges with its sales data management. The company's sales leaders were making decisions based on gut instinct rather than data-driven insights. The sales team was using Excel spreadsheets for data, which were difficult to parse and often ended up in the trash after meetings. Furthermore, there was a lack of trust in the numbers provided by the sales staff, as their individual claims of productivity did not add up to the company's overall growth. The company needed a single source of truth that could standardize data and accurately show the impact each sales staff member has on the bottom line.
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Boyne Resorts Brings Data to the Slopes with Domo
Before the implementation of Domo, Boyne Resorts faced challenges in accurately tracking the state of the business due to data silos and outdated spreadsheets. The company's understanding of the business was largely based on gut feelings, and by the time reports made their way up to the owner, they were often several months out of date. This lack of real-time data made it difficult for the company to be proactive in its decision-making, often resulting in reactive measures that were not as effective.
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Clayco Makes Data the Foundation of a Construction Empire With Domo
Clayco, a top design-build construction firm in North America, was relying on manual processes for its operations. The construction industry is often underserved when it comes to data and analytics, and Clayco was no exception. The company had a wealth of data but it was not being leveraged effectively. Reports would take months to compile, if ever, and there was a lot of frustration built up due to past experiences. The company needed a solution to improve how it leveraged its data and to up level its analytics maturity.
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Can placing bets on self-service create a more competitive organization?
Before Domo, Tipico’s BI department found itself bogged down with roughly 100 ad hoc report requests a month. Each report would take 9-12 hours to create; this unplanned request would not only consume an analyst’s day and distract her from her other work but would also slow down other departments as they waited for their reports. And in an industry where the action moves by the minute, twelve hours is an eternity. Tipico also needed a way to access data on the go through smartphones and tablets. When an executive is attending a match or watching a game at home, she can easily go into Domo to see Tipico’s betting exposure for any game or bet.
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Philz Coffee Caffeinates Its Reporting Process Thanks to Domo
Philz Coffee, a coffee chain known for its personalized coffee experience, was struggling with a spreadsheet-driven reporting process that it had outgrown. As the company expanded from a single location in San Francisco’s Mission District to stores throughout California, the Washington D.C. metro area, and Chicago, the need for a more efficient and scalable reporting system became apparent. The company was spending 16 hours a month gathering all sales data into a report, a process that was not only time-consuming but also delayed the availability of crucial data for decision-making. The company needed a solution that would make reporting faster, efficient, and capable of getting into the hands of store leaders.
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Zillow Optimizes Finance, Marketing and IT with Domo
Zillow, a widely-used real estate marketplace, was facing challenges with its media business's billing process. The process was manual and inefficient, involving multiple teams and taking approximately 30 hours a month to send out invoices. The company was looking for a solution to streamline this process and reduce the time spent on billing. Additionally, Zillow was interested in exploring other ways to improve its operations, such as analyzing ticketing data and process run times within IT.
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Traeger Grills disrupts an entire industry with real-time digital transformation
Traeger Grills, a pioneer in wood pellet technology for barbecuing, was facing a challenge. Despite its innovative approach and global success, the company lacked real-time insights into its business operations. The CEO, Jeremy Andrus, was often waiting for a week or more to receive reports. The company had a wealth of data, but it was scattered across dozens of different sources, making it difficult to gain a comprehensive, up-to-date view of the business. This lack of real-time data was hindering the company's ability to make timely decisions and respond to emerging trends or issues.
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Dal-Tile Overcomes Manual Processes and IT Inertia with Domo
Dal-Tile, an international manufacturer responsible for selling one out of every three floor tiles in the U.S., was still run on Excel, with analysts downloading data through Microsoft Access from its data warehouse. After migrating to SAP from its legacy JD Edwards mainframe, the company had hoped to get a better solution in place. Instead, it discovered that it had extremely limited management reporting tools in place. The company was looking for a solution that could automate report creation and delivery that before took days for an analyst to complete. It also wanted to provide mobile access to data.
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Improving retail distribution sales productivity with data and analytics
Edrington-Beam Suntory, a prestigious spirits producer, was struggling with data transparency and efficiency in its sales operations. The company's sales data and pipeline information were siloed, with data being managed through Excel documents and third-party systems like SalesForce and internal CRM tools. This led to sales reports taking up to three days to complete, and the data was often up to a month old. This outdated data caused issues in sales performance, with accounts being lost and sales teams working from late reports. The teams were even duplicating calls due to outdated data, leading to up to 200 more calls being made per year.
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7-Eleven Vietnam's Data-Driven Transformation with Domo
7-Eleven Vietnam was operating on multiple discrete retail-specific systems, which made it difficult to streamline operations for long-term growth. The company needed a singular, centralized data platform to gain greater visibility and more rigorous reporting in its data management. The company wanted to link different datasets within a single overarching window into all its data, visualize all data for more intuitive and prompt decision-making, and boost end-to-end efficiencies from logistics to points-of-sale.
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ClearScore Becomes Driven by Data Thanks to Domo
ClearScore, a startup launched in 2015, aimed to provide free access to credit scores and reports for everyone. However, as the company expanded internationally, it faced challenges in understanding and interpreting its own data. Daily reporting had become complex and difficult to understand, and the company aspired to be data-driven but lacked a clear path to achieve this goal. The company wanted to make data accessible across the organization, enable self-serve reporting, free up time for data science, and provide a deeper understanding of the business.
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Cisco Networking Academy Optimizes Marketing and Advertising Efforts with Domo
Cisco Networking Academy, an education program and platform, had a goal to positively impact one billion lives by 2025 through education around digital technology and its benefits. To achieve this, they needed to constantly build their funnel of students for their online, entry-level courses, and ensure that these students progress into tertiary institutions which can equip them for true career readiness in a digital world. They enlisted the help of digital agency krunch.co to help optimise its marketing and advertising efforts. They aimed to maximise student “return” on marketing spend, improve overall enrolments as well as those in areas of need, and reduce the average cost of each enrolment.
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Can streamlined reporting improve your business model?
Verivox, a leading independent comparison portal in Germany, needed a solution that could provide accurate, transparent, democratised and easily accessible data from its website and business units. One of Verivox’s main goals was to map the market as closely as possible - a huge challenge given the variety of sectors they cover. To achieve this, it needed constant, real-time access to data, where teams could monitor, report and make decisions that improve customer satisfaction, increase traffic and facilitate internal decision-making. Prior to Domo, Verivox needed to improve its democratised access to all data sourced from the website, third-party data sets and internal management systems. Employees would access different versions of the data sets, limiting transparency and accuracy.
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OVO's Transformation with Domo
OVO, an Australian telco and media broadcaster, faced a significant challenge in consolidating and interpreting metrics from its two distinct industries. The company lacked a centralized reporting platform that could present these metrics side-by-side and provide meaningful insights. Their previous solution was too basic for their requirements, failing to provide the comprehensive and integrated view they needed to drive business growth. The leadership at OVO recognized the need for a more advanced solution that could consolidate organizational metrics and align reporting in a clear, coherent, and accurate manner.
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Myfreight's Transformation with Domo
Myfreight, an Australian freight management company, faced challenges with its transport management system (TMS). The system struggled to access real-time data from numerous sources, both internal and external, which hindered the company's ability to provide timely updates to customers regarding consignment status. The lack of agility in the available systems resulted in difficulties in customizing applications or adding new features to meet the demands of the growing customer base.
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Fuji Xerox Enhances Sales Transparency and Operational Efficiency with Domo
Before implementing Domo, Fuji Xerox faced significant challenges in visualizing data, which affected its speed and agility in problem-solving. The company was reliant on a Business Intelligence software that was slow and cumbersome, often taking months to solve even the simplest problem. The sales team lacked transparency, often making monthly sales projections without any data to back up their claims. The company also struggled with profitability transparency across its various business lines, including device sales, service click charges, and software.
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With Domo, Mark Brand transforms the conversation around homelessness.
Mark Brand, a chef, professor, and social impact entrepreneur, runs multiple businesses and advocacy programs aimed at helping marginalized populations reintegrate into society. His restaurant, Save On Meats, has a program where individuals in need can exchange a plastic token for a sandwich. The program has served over two million meals to the community since its launch in 2012. However, with so many programs pressing his time, Mark needed a way to more effectively and efficiently run his core business so he could focus more on expanding his vision. He needed a mobile-first solution to access the statistics and evidence he needs to substantiate his call for change. He also needed a real-time view of what was happening in his Save On Meats business, including metrics around the restaurant’s profitability, from revenue to operational costs, and how it all contributes to the bottom line.
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Fitness and Lifestyle Group Leverages Domo for Business Intelligence
Goodlife Health Clubs, a part of the Fitness and Lifestyle Group, was facing a significant challenge in managing and utilizing its vast data resources. The company had 1.4 billion rows of data sitting virtually stagnant in a physical data warehouse. Reprocessing the queue of the data warehouse took between four to six hours, which was a significant drain on resources and time. Additionally, to access data, employees had to connect to the company server via VPN, which limited decision making across the organization. The company needed a solution that could sculpt to their business needs across marketing, operations, finance, and information technology pillars to reveal historical and current business trends.
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La-Z-Boy Gets Comfortable with Data Thanks to Domo
La-Z-Boy, an international furniture manufacturer and retailer, had a challenge managing the data needs of the company due to its vast product variations. The company needed a solution that could raise the visibility of data throughout the organization while making it available for all. The company's CEO emphasized the importance of data-driven decision making, which further necessitated the need for a robust data management solution. The company needed a solution that could integrate data from various departments and provide real-time insights for effective decision making.
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Spinach Empowers Employees with Domo
Spinach, a full-service agency, was facing a challenge of managing the increasing data input from its clients. The agency was looking for a tool that could help them collate and analyze information efficiently to find valuable insights. They wanted to ensure that their talented consultants weren’t being bogged down in tedious tasks. The agency was in need of better-quality data to predict advertising outcomes and real-time insight to increase productivity.
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Modernizing Medicine: Transforming Healthcare Information with Domo
Modernizing Medicine, a data-savvy organization transforming healthcare information, was facing challenges with their own data. They were wasting resources on duplicated reports by different departments. Additionally, they had non-aggregated data living in separate systems. This was causing inefficiencies and hindering their ability to effectively utilize their data.
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Improving the health and welfare of children around the world
Save the Children, a global humanitarian organization, wanted to better leverage data to further advance its goal of driving progress for children globally. They needed a solution that could provide quicker insights into the populations they serve and enable them to be more efficient in how they allocate limited resources. The organization also wanted to communicate essential information and metrics globally in real-time.
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Creating healthy and sustainable fisheries worldwide
Many of the world's wild fisheries are either fully or overexploited, putting stresses on the billions who rely on them for nutrition and livelihood. If nothing is done, this trend will continue, and most of the world's fisheries will be in serious trouble by 2030. EDF worked with Domo to help make this problem visible and build the global movement necessary to transform fisheries to sustainability. They're putting the processes in place to help end hunger and malnutrition and create reliable income while allowing people and nature to prosper together.
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How Swire Coca-Cola Developed a Thirst for Domo
Swire Coca-Cola, one of the largest independent bottlers and distributors of Coca-Cola products, was facing challenges with its existing solutions for analyzing business data and reporting. The solutions were complex, time-consuming, and not designed for real business people. Moreover, by the time data was delivered, it was stagnant and out of date, which meant that managers didn't have the best information against which they could make decisions. The company's executives knew that Swire's proprietary data could be an incredible asset to enhance the value that the company delivered to its employees, customers, and communities, and thus, they led an initiative to find a better solution.
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D2L Makes Self-Serve Analytics a Reality with Domo
D2L, the maker of Brightspace, an EdTech platform, found that its previous BI tool had become an obstacle to generating the insights required to help users and their students achieve all they could. The user experience wasn’t ideal, and they wanted to improve that by picking a new partner that would let them level up the whole product. When evaluating its BI options, the Brightspace platform needed a tool with the flexibility to meet the needs of its wide variety of education and corporate clients around the world. Their criteria around localization, translations, security, access, integration, usability and breadth of features quickly culled their list from every BI tool on the market down to just one: Domo.
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Propel Insurance Accelerates Its Insights with Domo
Propel Insurance, a company providing specific insurance solutions for businesses across several industries, was falling behind in terms of technology. The company's internal business reporting system was complex and industry-specific, making it difficult to find an alternative solution. The technology was also cumbersome, making changes a challenging task. The combination of needing a strong understanding of the data and having to deal with bad tools meant that Propel was not prepared to tackle this issue in the first few years.
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Building trust, nurturing curiosity, and driving growth with self-service data
JAMF, the world’s largest Apple device deployment company, initially implemented DOMO to address challenges around fall-off within a critical customer journey. The company was looking for a tool that could help them make sense of their complex business and gain faster and more powerful insights to fuel their growth. The initial success of DOMO in resolving a critical customer journey issue sparked interest among the senior leadership, leading to the question, 'what else can we do with DOMO?' This marked the beginning of JAMF's journey with DOMO.
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CitrusAd Delivers Data to Global Retailers with Domo
CitrusAd, a leader in the e-commerce retail advertising space, helps retailers incorporate an auction-based advertising platform into their e-commerce operations. This allows brands to more effectively advertise to customers as they browse and search, helping them gain the exposure they need to get added to the cart and helping retailers further monetize their e-commerce operations. However, the company faced challenges in terms of scalability and the ability to extract insights and value out of data. Without a solution like Domo, it would have taken nearly six to twelve months to stand up a comparable solution.
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Asure Uses Data Science to Find Its Perfect Customer with Domo
Asure Software, a provider of Human Capital Management (HCM) software for small businesses, wanted to enhance its data science capabilities to better understand its customer health, improve forecast accuracy, and identify and convert prospects more effectively. The company aimed to gain a holistic, 360° view of each customer to reduce churn. However, the company faced challenges in managing and integrating data from various sources, including its CRM Salesforce, DealHub for quote creation, its Deal Software Integration platform for integrating transactions into their ERP NetSuite, Concur for expenses, Rockettrip for gamification of travel expenses, and an Excel-based corporate performance management tool. The company also used external data from Dun & Bradstreet, customer usage data, macroeconomic data, and customer sentiment data from social networks and Zendesk.
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