Domo Case Studies La-Z-Boy Gets Comfortable with Data Thanks to Domo

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	La-Z-Boy Gets Comfortable with Data Thanks to Domo Domo

La-Z-Boy Gets Comfortable with Data Thanks to Domo

Domo

Technology Category	Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Retail
Applicable Functions	Logistics & Transportation Sales & Marketing
Use Cases	Inventory Management Supply Chain Visibility
Services	Data Science Services
Challenge	La-Z-Boy, an international furniture manufacturer and retailer, had a challenge managing the data needs of the company due to its vast product variations. The company needed a solution that could raise the visibility of data throughout the organization while making it available for all. The company's CEO emphasized the importance of data-driven decision making, which further necessitated the need for a robust data management solution. The company needed a solution that could integrate data from various departments and provide real-time insights for effective decision making. Read More
About Customer	La-Z-Boy is an international furniture manufacturer and retailer with over 10,000 employees and a revenue of $1.7 billion. The company offers more than 29 million variations of furniture and other products for sale around the world. The company has a wide range of departments including C-Suite, Finance, Accounting, IT, Strategy & Analytics, R&D, HR, Supply Chain, Logistics, Marketing, Merchandising, Retail, Retail Stores, Wholesale, Manufacturing Plants, Comfort Care, International, etc. The company is committed to becoming a data-driven organization and uses data to make informed decisions and build the brand. Read More
Solution	La-Z-Boy implemented Domo, a business intelligence and data management solution, to manage its data needs. Domo was used to raise the visibility of data throughout the organization while making it available for all. Users across the company made use of alerts to be notified when data was updated or when thresholds were met that required action. More than 20 departments across La-Z-Boy used Domo to generate data-driven insights. For instance, their custom, mid-century modern furniture division Joybird used Domo to uncover an alarming increase in their average order to ship days and were able to improve their operational efficiency to reduce their average shipping time by 17 days. The Credit and Collections team used Domo to automatically combine data from four systems for a holistic view of its accounts, improving their ability to react to overdue invoices. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Retail

Applicable Functions

Logistics & Transportation

Sales & Marketing

Use Cases

Inventory Management

Supply Chain Visibility

Services

Data Science Services

Challenge

La-Z-Boy, an international furniture manufacturer and retailer, had a challenge managing the data needs of the company due to its vast product variations. The company needed a solution that could raise the visibility of data throughout the organization while making it available for all. The company's CEO emphasized the importance of data-driven decision making, which further necessitated the need for a robust data management solution. The company needed a solution that could integrate data from various departments and provide real-time insights for effective decision making.

About Customer

La-Z-Boy is an international furniture manufacturer and retailer with over 10,000 employees and a revenue of $1.7 billion. The company offers more than 29 million variations of furniture and other products for sale around the world. The company has a wide range of departments including C-Suite, Finance, Accounting, IT, Strategy & Analytics, R&D, HR, Supply Chain, Logistics, Marketing, Merchandising, Retail, Retail Stores, Wholesale, Manufacturing Plants, Comfort Care, International, etc. The company is committed to becoming a data-driven organization and uses data to make informed decisions and build the brand.

Solution

La-Z-Boy implemented Domo, a business intelligence and data management solution, to manage its data needs. Domo was used to raise the visibility of data throughout the organization while making it available for all. Users across the company made use of alerts to be notified when data was updated or when thresholds were met that required action. More than 20 departments across La-Z-Boy used Domo to generate data-driven insights. For instance, their custom, mid-century modern furniture division Joybird used Domo to uncover an alarming increase in their average order to ship days and were able to improve their operational efficiency to reduce their average shipping time by 17 days. The Credit and Collections team used Domo to automatically combine data from four systems for a holistic view of its accounts, improving their ability to react to overdue invoices.

Impact #1	20 departments integrated
Impact #2	Visibility of data raised throughout the organization
Impact #3	Real-time monitoring of warranty and product performance statistics

Impact #1

20 departments integrated

Impact #2

Visibility of data raised throughout the organization

Impact #3

Real-time monitoring of warranty and product performance statistics

Benefit #1	10.2% sales increase YoY
Benefit #2	Ship time reduced by 17 days

Benefit #1

10.2% sales increase YoY

Benefit #2

Ship time reduced by 17 days

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Overview

La-Z-Boy Gets Comfortable with Data Thanks to Domo

Operational Impact

Quantitative Benefit