Domo Case Studies Dal-Tile Overcomes Manual Processes and IT Inertia with Domo

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	Dal-Tile Overcomes Manual Processes and IT Inertia with Domo Domo

Dal-Tile Overcomes Manual Processes and IT Inertia with Domo

Domo

Technology Category	Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Construction & Infrastructure
Use Cases	Predictive Maintenance Real-Time Location System (RTLS)
Services	Cloud Planning, Design & Implementation Services
Challenge	Dal-Tile, an international manufacturer responsible for selling one out of every three floor tiles in the U.S., was still run on Excel, with analysts downloading data through Microsoft Access from its data warehouse. After migrating to SAP from its legacy JD Edwards mainframe, the company had hoped to get a better solution in place. Instead, it discovered that it had extremely limited management reporting tools in place. The company was looking for a solution that could automate report creation and delivery that before took days for an analyst to complete. It also wanted to provide mobile access to data. Read More
About Customer	Dal-Tile is an international manufacturer responsible for selling one out of every three floor tiles in the U.S. The company has over 10,000 employees and over 1,100 users of the Domo platform. The company was previously run on Excel, with analysts downloading data through Microsoft Access from its data warehouse. After migrating to SAP from its legacy JD Edwards mainframe, the company had hoped to get a better solution in place. Instead, it discovered that it had extremely limited management reporting tools in place. Read More
Solution	After investigating 15 different BI tools, Dal-Tile chose Domo thanks to its ability to deliver a fully-integrated platform across the business. The company was able to use Domo to automate report creation and delivery that before took days for an analyst to complete. It also gained the ability to provide mobile access to data, with the company estimating 50% of their Domo usage taking place on mobile devices. Unlike other systems, Dal-Tile was able to implement Domo without having to wait on IT to make it a priority. Today, Dal-Tile uses Domo to manage data from three ERP systems: its main system of record SAP, its legacy JD Edwards system that it still requires to run some parts of the business, and an Oracle system for its operations in Mexico. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Construction & Infrastructure

Use Cases

Predictive Maintenance

Real-Time Location System (RTLS)

Services

Cloud Planning, Design & Implementation Services

Challenge

Dal-Tile, an international manufacturer responsible for selling one out of every three floor tiles in the U.S., was still run on Excel, with analysts downloading data through Microsoft Access from its data warehouse. After migrating to SAP from its legacy JD Edwards mainframe, the company had hoped to get a better solution in place. Instead, it discovered that it had extremely limited management reporting tools in place. The company was looking for a solution that could automate report creation and delivery that before took days for an analyst to complete. It also wanted to provide mobile access to data.

About Customer

Dal-Tile is an international manufacturer responsible for selling one out of every three floor tiles in the U.S. The company has over 10,000 employees and over 1,100 users of the Domo platform. The company was previously run on Excel, with analysts downloading data through Microsoft Access from its data warehouse. After migrating to SAP from its legacy JD Edwards mainframe, the company had hoped to get a better solution in place. Instead, it discovered that it had extremely limited management reporting tools in place.

Solution

After investigating 15 different BI tools, Dal-Tile chose Domo thanks to its ability to deliver a fully-integrated platform across the business. The company was able to use Domo to automate report creation and delivery that before took days for an analyst to complete. It also gained the ability to provide mobile access to data, with the company estimating 50% of their Domo usage taking place on mobile devices. Unlike other systems, Dal-Tile was able to implement Domo without having to wait on IT to make it a priority. Today, Dal-Tile uses Domo to manage data from three ERP systems: its main system of record SAP, its legacy JD Edwards system that it still requires to run some parts of the business, and an Oracle system for its operations in Mexico.

Impact #1	Dal-Tile was able to automate report creation and delivery that before took days for an analyst to complete.
Impact #2	The company gained the ability to provide mobile access to data, with the company estimating 50% of their Domo usage taking place on mobile devices.
Impact #3	Dal-Tile was able to implement Domo without having to wait on IT to make it a priority.

Impact #1

Dal-Tile was able to automate report creation and delivery that before took days for an analyst to complete.

Impact #2

The company gained the ability to provide mobile access to data, with the company estimating 50% of their Domo usage taking place on mobile devices.

Impact #3

Dal-Tile was able to implement Domo without having to wait on IT to make it a priority.

Benefit #1	1 FTE supports 1,100+ users
Benefit #2	Implemented Domo with minimal IT help
Benefit #3	Automated reports that took 20-40 hours

Benefit #1

1 FTE supports 1,100+ users

Benefit #2

Implemented Domo with minimal IT help

Benefit #3

Automated reports that took 20-40 hours

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Overview

Dal-Tile Overcomes Manual Processes and IT Inertia with Domo

Operational Impact

Quantitative Benefit