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JBK Landscape, a company that provides customized landscape design and construction services, was facing a challenge in monitoring their expensive construction equipment. The company had several pieces of vital equipment that were crucial to their business operations. The company needed a solution that could help them track the usage and location of these assets, especially during unauthorized hours. The challenge was heightened when a $30,000 track loader was reported missing from the construction site.

DDI Transportation was faced with a decision following the announcement of the ELD mandate. They had been using a well-known on-board computer with their company drivers for years. The challenge was whether to expand the existing provider’s ELD option to their owner-operators or explore other options in the market. Some of their owner-operators had already started using the KeepTruckin app and were sending logs to the company. However, not all owner-operators were enthusiastic about the change, especially those who had been using paper logs for years.

Tri-pol Enterprises, a dry van service company based in Calgary, Canada, was facing a steep increase in insurance premiums despite not having any driver claims, cargo claims, or collisions in the last 10 to 15 years. The insurance company planned on raising their premiums by 45 percent. Stacy Hill, the communication and safety manager of Tri-pol Enterprises, believed that he had enough evidence to prove to the insurance company that his drivers were safe. However, he needed a way to effectively present this data and convince the insurance company to lower the cost of the insurance premium.

10-4 Alliance, a transportation company based in St. Joseph, Missouri, operates a fleet of 80 vehicles that are constantly on the road hauling dry, refrigerated, and LTLs to their customers. The unpredictability of the road is a constant concern for the company, particularly for dispatcher and safety manager Peter Griskonis. The company had installed KeepTruckin’s Dual Facing Smart Dashcams in their vehicles for safety reasons. However, they faced a situation where a flatbed truck merged into their driver’s lane and almost ran their driver off the road. The driver ended up driving into a ditch and the other driver fled the scene. This incident highlighted the need for video footage to provide proof and understand what happened during accidents.

TZC Services, a West Texas-based hydro excavation, oil and gas business, operates in an environment with some of the most dangerous roads in the country. The company's employees constantly drive through treacherous roads, often with little to no cell phone reception. The roads are so dangerous that locals have even deemed one area as 'Death Highway.' In 2019 alone, 93 people died in accidents just on the Texas-side of the Permian Basin. The company needed a solution to ensure the safety of its drivers and protect the company from potential legal and financial repercussions from accidents. The challenge was heightened by the fact that TZC’s drivers usually drive on treacherous roads, often with little to no cell phone reception. This made it difficult for the company to monitor their drivers and ensure their safety.

Cordy Environmental, an oil field and construction services company based in Alberta, Canada, was facing challenges in maintaining its reputation with customers due to accusations of misconduct by its trucks at various sites. These accusations included dumping mud in the wrong place and spraying mud all over a site. The company was also dealing with billing disputes with strip sites, which charge by the hour for disposing of materials. These issues were causing stress and potentially damaging the company's relationships with its customers.

When Safety Manager Judi Catania joined Alba Freight Lines, she realized that their current fleet technology was not sufficient to further the company’s core mission of providing reliable and quality transportation throughout the country. The company was using an ELD provider that was unreliable, especially in rural areas, causing connectivity issues and forcing drivers to resort to paper logs. Furthermore, as a result of an audit, Alba received a conditional rating from the Federal Motor Carrier Safety Administration (FMCSA), indicating that the carrier did not have adequate safety management controls in place to ensure compliance.

BDR International, a Canadian trucking company, was facing challenges with their existing fleet management technology from Omnitracs. The equipment was large, the installation process was lengthy, and updates had to be done manually using a USB plugin, making the system cumbersome to use. Furthermore, when the devices broke down, BDR had limited options for repair or replacement, especially after the warranties expired. The company was also under pressure to comply with the ELD Mandate for their U.S. and cross-border operations. BDR was looking for a solution that was user-friendly and would help them move their fleet into the future.

Conner Logistics, a family-owned, power-only logistics company, was facing issues with their first fleet management system. The system was unreliable, expensive, and difficult to use. There were gaps in vehicle history, vehicles would disappear off the map, or the system would suddenly shut off. These issues were causing problems for the business, putting their reputation at risk due to delays in pickups and deliveries. The installation of the system was also a huge undertaking, requiring the entire dash in their trucks to be torn apart. The company began researching other fleet management solutions and decided to trial KeepTruckin and Samsara.

REY Logistics, a truckload transportation logistics company, initially used KeepTruckin for fleet management but decided to switch to another provider in an attempt to cut costs. However, the new provider's system was plagued with technical difficulties, including issues with merging with their PCS system and frequent system shutdowns, especially in areas with poor connectivity. The system also had problems with automatic triggers for drive times, often misclassifying drivers' statuses. This led to a significant amount of time wasted on addressing these issues and dealing with driver complaints, which negatively impacted the company's operations and bottom line.

Equipment Corporation of America (ECA), a provider of foundation equipment for heavy construction contractors, needed a way to manage and track their fleet of 45 assets and 16 technicians on the road. The construction industry is expected to be one of the fastest-growing industries by 2020, and it’s also on the cusp of a digital transformation. ECA wanted to embrace technology to power their business and stay ahead in the industry. The employees who drive ECA’s trucks are primarily technicians, so learning how to use fleet technology is new to them. Because of this, it was important for ECA to implement technology that makes it easy for their technicians to accurately and efficiently manage driver logs.

D&A McRae Transportation, a crude oil transporter, faced a significant challenge when one of their trucks was involved in a fatal collision during a snowstorm in the Utah mountains. This traumatic event led the company to re-evaluate its fleet technology. The company decided to install dash cams to capture footage of any future incidents in the event of a lawsuit. They initially installed standalone cameras with micro SD cards, but soon realized they needed a more integrated solution. The company explored various dash cam solutions that could integrate with an ELD system. However, they were not satisfied with the solutions offered by their existing ELD provider and other vendors due to pushy sales tactics, poor customer support, and lack of focus on the solution itself.

Steel View, a Canadian energy and industrial service provider, was facing challenges in tracking their fleet of vehicles when they were out in the field. They wanted to improve compliance, track vehicles, and work with technology that was easy for drivers to use. Previously, they used another solution when they made the switch from paper to e-logs. However, when they wanted GPS and IFTA tracking, their former provider had to integrate with another one to get a complete solution, which the Steel View team found to be cumbersome. The software was slow and the reports were archaic, making it a pain for the team.

ARL Transport, a company that provides back office and operations support for entrepreneurs in the transportation industry, was looking for ways to improve safety, compliance, and efficiency for the owner-operators in its network. The company was founded during a time of deregulation in the transportation industry, which opened up opportunities for small entrepreneurs. However, these independent business owners often struggled with the overhead costs and responsibilities of working in logistics. ARL Transport sought to provide support for these owner-operators, but needed a solution that could help improve safety and compliance while also simplifying the onboarding process for new drivers.

Flying Star Transport, a fuel transport company based in Amarillo, Texas, was in need of an Electronic Logging Device (ELD) solution that could integrate with their accounting software. Their previous provider’s ELD wasn’t flexible enough to connect properly with their accounting software. Additionally, the cost of their previous solution was high, with the company paying between $1,000 and $2,000 per unit for over 55 trucks. These challenges led the team to seek a new ELD provider that could offer a more cost-efficient and flexible solution.

Nybll, a health-centered food service company, was facing challenges in ensuring the safety of their drivers and tracking their vehicles in real-time. The company operates in the busy roads of San Francisco Bay Area and Los Angeles, and prompt arrivals are a crucial part of their business. They were using T-Mobile’s SyncUP FLEET for tracking driver behavior and vehicle location, but it lacked integration with a video camera. This became a significant issue when one of their vehicles was involved in a collision with a motorcyclist on a busy highway. Without video proof, the company could have faced a personal injury lawsuit.

Lee Health, a large hospital operator in Southwest Florida, had just completed construction of their new facility in a high socio-economic region. Due to changing government regulations, they were having to compete for market share where they had previously held a monopoly. They knew that being able to stand out from the competition from a patient experience perspective was a key component to their success. With a focus on IT as their differentiator, Lee Health set out on a journey to develop visitor-facing technology that would provide real value to their patients. The team had already developed a hospital mobile application that incorporated patient electronic health records (EHR) and were now ready to evolve it into a purpose-driven app that leveraged indoor mapping and positioning technology. Lee Health’s first attempt at implementing wayfinding was a crash course in location-aware technologies and challenges. After having struggled with attempting to build a solution inhouse, Lee Health came to the realization that in order to successfully implementing a real-time wayfinding solution they would require an experienced mapping and positioning partner.

Desjardins’ Vice-Présidence Accès D (VPAD) team recognized the need for a digital transformation to attract employees, improve staff collaboration, and optimize day-to-day business operations. The organization was planning to move to a new office space, the Montreal Olympic Stadium tower, which would involve relocating approximately 1,200 employees and hiring hundreds of new staff. The new office space would span seven floors with no assigned seating, and the company wanted to create a smart and connected workplace that would cater to the needs of both call center staff and corporate staff. The VPAD team wanted to ensure that the employees were active participants in shaping the move and the creation of the company’s new employee app. They compiled a list of 55 app features that they thought would resonate with their employees and used focus groups to narrow this list down to the twelve features that would make up the new employee app.

St. Joseph's Health Centre, a community teaching hospital, has a complex layout with multiple wings that face construction at various times. Visitors often find it difficult to navigate the hospital due to the lack of distinguishing features and landmarks. Existing wayfinding tools such as static maps, signs, and directories have been rated unsatisfactory by visitors. The only effective wayfinding aid has been volunteers, but there are not enough to keep up with the demand. Mappedin, a company that has created a best-in-class indoor mapping platform, recognized that its product, which was tailored to the retail environment, needed to be adapted and optimized for the healthcare industry.

Macerich, a leading owner, operator, and developer of major retail real estate in the United States, was seeking to enhance the shopper experience at its 48 retail properties. The company aimed to provide a robust set of digital touchpoints that could adapt to the evolving shopping trends and technologies. The primary challenge was to provide an easy and intuitive wayfinding solution for shoppers at all of its retail properties.

Hudson Yards, a 28-acre neighbourhood and private real-estate development on the West Side of Manhattan, was looking for a wayfinding vendor as part of the development project. The large-scale urban development had many goals in mind to provide space for a wide variety of groups and visitors to intersect. Hudson Yards prides themselves on working towards the future of retail, and interacting and developing as a thought-leader in the industry. This project has created a landmark development in the United States - the first of its kind and the most premium to date. Related envisions the future of living through mixed-use spaces in a mini city. With retail, offices, play, and commerce all happening in one spot at Hudson Yards, they wanted to be an interactive REIT with a focus on expanding the experience within their property rather than the property itself.

Emaar Properties, a pioneering developer of integrated master-planned communities, sought to provide a seamless wayfinding experience enabling customers to easily navigate The Dubai Mall’s 1,200 stores and 5.9 million square feet. They also wanted to provide its facility managers with a flexible solution for property management. Having accurate maps in a space as large as the Dubai Mall is critical to a positive visitor experience. The challenge was to create a fully-integrated solution to power wayfinding on the Dubai Mall's website in addition to an in-app experience that caters to their active user base.

Simon Property Group, a global leader in retail real estate ownership, management, and development, was facing a significant challenge. Their primary issue was the lack of tools required to keep their mall maps up to date. As store and amenity locations are always changing, customers were finding it difficult to locate what they were looking for. Simon needed a solution that would allow them to manage map updates easily and provide a seamless navigation experience for their shoppers. To stay true to the Simon brand, this solution had to be delivered through best-in-class systems.

Taubman, a publicly-traded Real Estate Investment Trust (REIT) that operates high-end retail centers throughout the USA and Asia, was looking to enhance the shopping experience in their malls. They wanted to provide their clients and merchants with an exceptional experience that would drive sales. The challenge was to implement a Bluetooth Low Energy (BLE) based indoor positioning and navigation (IPIN) system throughout 18 malls by the end of 2015. They aimed to provide shoppers with a concierge app to help them at every turn and improve the overall visitor experience at the shopping malls.

Carmel Medical Center, a top-ranked regional hospital in Haifa, Israel, was looking to improve patient care and quality metrics. The hospital, which is part of the Clalit Health Services network, the largest healthcare organization in Israel, wanted to provide a complete mobile app experience for patients and staff. The app was expected to provide live navigation, hospital directories, and contextual notifications. The hospital's unique layout, built into the side of a mountain with a 6-floor facility, presented a challenge for navigation and location-based services.

The corporation is moving its global headquarters from a suburban location to downtown Chicago. This move is aimed at gaining access to younger tech-oriented talent. However, the real-estate costs in city centers are much higher, requiring the company to be more cost-efficient in their space utilization. The company aims to use location and mapping technologies to optimize the utilization of resources and to make informed decisions regarding the structuring of its internal spaces based on actual utilization data. The company also aims to transform its headquarters space into a modern setting that fosters collaboration and connectivity.

Veritix’s transactional database was used for both production purposes and reporting. As a result, it wasn’t optimized for analytics and performance was a concern. Running analytics on the production machine would have overwhelmed system resources. Rojas’ team decided to create a separate data warehouse which would store a decade of event data, as well as additional information to enrich analyses such as weather, drive times, and fan income. The project goals were twofold: to develop a high-performance analytics data warehouse and to tune the existing production database for transactions. Veritix was primarily using Oracle, but they also had some Microsoft SQL Server databases. As they looked to expand their data warehouse, they performed a cost analysis of a traditional, on-premises data warehouse and found that it would cost millions to achieve the performance levels that they required.

When Ian Kane, Senior Data Warehouse Architect, joined Wombat Security Technologies, his job was to build a data warehouse from scratch. With the Wombat Security Technologies already on the Amazon Relational Database Service (RDS) in MySQL, moving the data to a Postgres database Amazon RDS was a natural choice given that they were already on the Amazon Cloud. Most of the ETL coding would be usable on a standard Postgres RDBMS. Because they regenerate their data warehouse every 15 minutes doing ETL, they needed a solution that could do log-based change data capture (CDC) to migrate their data continuously.

The Ottawa Paramedic Service was facing challenges with its static and siloed data. The service was relying on a reactive dispatch procedure for proactive care, which was not efficient. Hospitals had little access to information about when ambulances would be arriving, what injuries the patient had sustained, and what treatment had already been provided by paramedics. This lack of information led to a manual process susceptible to delays. With millions of rows of data being generated every week, the Ottawa Paramedic Service knew they could do more than plan for the next 24-hour period. They needed a way to improve patient response times, and effectively plan resourcing availability.

Travis Perkins, a British builders’ merchant and home improvement retailer, was facing a significant challenge due to the presence of many data silos within its operations. These data silos made it difficult for the company to quickly access a single truth, leading to inefficiencies and potential inaccuracies in decision-making. The company needed a solution that would allow both internal users and external suppliers to have fast access to the same information, thereby improving operational efficiency and accuracy.