Driving Digital Transformation: How Desjardins leveraged indoor mapping and location technology to create a smart workplace

Desjardins’ Vice-Présidence Accès D (VPAD) team recognized the need for a digital transformation to attract employees, improve staff collaboration, and optimize day-to-day business operations. The organization was planning to move to a new office space, the Montreal Olympic Stadium tower, which would involve relocating approximately 1,200 employees and hiring hundreds of new staff. The new office space would span seven floors with no assigned seating, and the company wanted to create a smart and connected workplace that would cater to the needs of both call center staff and corporate staff. The VPAD team wanted to ensure that the employees were active participants in shaping the move and the creation of the company’s new employee app. They compiled a list of 55 app features that they thought would resonate with their employees and used focus groups to narrow this list down to the twelve features that would make up the new employee app.

Desjardins Group is North America’s largest federation of credit unions, with more than 45,000 employees serving 7 million members and clients. The organization's Vice-Présidence Accès D (VPAD) team was tasked with leading a digital transformation initiative to improve staff collaboration and optimize business operations. As part of this initiative, the VPAD team was planning a move to a new office space in the Montreal Olympic Stadium tower. This move would involve relocating approximately 1,200 employees from a former site and hiring hundreds of new staff. The new office space would span seven floors with no assigned seating, and the company wanted to create a smart and connected workplace that would cater to the needs of both call center staff and corporate staff.