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SML Group, a global branding and retail solution provider with production sites and sales networks in over 30 countries, faced the challenge of consolidating data from various sources. The company needed to provide timely reports that would support its operations and management. The vast geographical spread of the company's operations made it difficult to manage and monitor the levels, age, and condition of stocks at different production sites. Additionally, the company needed a comprehensive view of its global sales performance.

The Science Centre Singapore was facing challenges in forecasting and marketing due to the lack of a centralized data system. The data was stuck in Excel spreadsheets, making cross-company access cumbersome. The organization was striving towards being a data-driven organization as part of its digital transformation journey. The goal was to leverage various platforms to create targeted digital experiences and promote user adoption of data analytics among the staff. The organization was dealing with complex data due to different attractions, workshops, and ticketing platforms. The old setup had individual officers responsible for their own data, leading to siloed insights and cumbersome data access.

Monash IVF, a major presence in the highly regulated sector of assisted reproductive technologies, was facing a technical challenge due to the volume of data produced through a complexity of systems, many of which did not talk to each other. The resultant inconsistencies were making it difficult to get holistic, vigorously audited or accurately reported outcomes. The company had two strategic objectives. First, to simplify how the data was captured, handled and integrated before moving data from where it naturally lived in the IT function into the business operation. Second, to gain additional insight from a marketing perspective.

Energy Safe Victoria (ESV) is responsible for the safe generation, supply, and use of electricity, gas, and pipelines across the state, serving approximately seven million people living in Victoria. One of its priority areas is ensuring safety audits and inspections are thorough to meet its responsibility as a technical and safety regulator. However, ESV faced two key challenges: accurate data collection and the availability of resources for analysis to ensure compliance with expected safety standards. Teams often had to deal with a high volume of data across work sites in remote locations. Additionally, the efficient generation and quality of data analysis required to meet ESV’s safety audit goals were also a challenge. During an audit, field teams collected data manually, often on paper and across several devices and machines. These tasks were time-consuming, clunky, and onerous, and could lead to possible errors. Inaccuracies could then delay risk assessments and outcomes which affect the monitoring of trends, anomalies, and identifying systemic behavior and issues.

Burger King Russia, a leader in the Russian fast food market, has been rapidly expanding its operations, launching 100 new restaurants every year since 2015. The chain now consists of 760 outlets across 300 cities and six time zones. The main goal of Burger King Russia is to combine rapid regional expansion with profitability, which relies on making sound data-driven business decisions. It needs data to provide its 200 area managers and 760 restaurant managers with all the facts, figures, and market trends they need to run successful restaurants. In the other direction, it also needs to receive quick feedback from them on new initiatives because Burger King’s business development strategy is based on ‘quick wins’ with measurable results rapidly digitized as a basis for planning next steps. However, Burger King Russia needed to transform and streamline its approach to data and reporting and saw business intelligence (BI) as the way ahead.

The Alliance for Journalists’ Freedom (AJF), a Sydney-based public not-for-profit company, was looking to expand its advocacy into the Asia–Pacific (APAC) region in mid-2020. The organization realized that it needed to fully understand the press freedom landscape in the APAC region. Existing data was presented in different ways and AJF identified a gap in the market for a visual overview of the data. The organization wanted to develop a project that provided a visual overview of the data in the region it was trying to better understand. AJF's advocacy focuses on building trust and relationships, and the organization wanted to develop a tool that emulates that. The purpose of AJF’s work in the region is to support others to act independently to protect their own press freedom and transparency. This has positive civic and possibly even economic implications for those countries.

Kasikornbank (KBank), one of Thailand's largest banks, was facing challenges in serving its customers with personalized and secure products while expanding its client base using the latest technological advancements. The bank's current systems relied heavily on resources to marry data from a host of applications, which could result in mismatches or add to security risks. With growing demand for contactless transactions and efficient resource allocation, the bank needed a solution that could meet these challenges. The bank also wanted to improve its understanding of its customers to grow its lending business and avoid inconsistencies.

The University of Bath recognized the importance of data visualization skills for their MSc in Business Analytics students. They wanted the students to gain practical experience in an industry-leading tool. The challenge was to provide the students with real-life data and a platform where they could apply their theoretical knowledge and develop their data visualization skills.

Al-Ikhsan Sports, the leading sports retailer in Malaysia, was in need of a robust business intelligence platform to aid in intelligent decision-making and support future growth. With a network of 135 stores across Malaysia and a burgeoning ecommerce platform, the company sought deeper insights into the performance of individual store locations and the best-selling products at each store.

Healthcare is a complex and disconnected environment where innovation and breakthroughs rely on navigating vast quantities of data from disparate stakeholders. IQVIA, a leading global provider of advanced analytics, technology solutions and clinical research services to the healthcare sector, specializes in meeting this challenge. In the UK, IQVIA works across eight key areas that include patient experience and outcome measures, costing, benchmarking, clinical coding and population health. It also runs one of the world’s largest life sciences laboratories supporting widescale clinical trials. Principal customers of IQVIA’s healthcare team are hospitals of the UK’s National Health Service (NHS). They use IQVIA’s insights to learn how to fund increasingly complex patient pathways and drugs, how to better manage resources and how to maximize the use of data to improve their services with a view to improving patient outcomes.

Grip, a London-based company, developed an AI-based event matchmaking platform to solve the problem of inefficient networking at events. The platform uses a self-learning matchmaking engine that uses natural language processing, advanced algorithms, and deep neural networks to learn about the professional goals and interests of visitors, exhibitors, and sponsors. To remain competitive, Grip needed to integrate with other systems such as event registration and CRMs like HubSpot, Microsoft Dynamics, and Salesforce. However, building these integrations was a time-consuming process that required the expertise of developers.

Nabtesco, a Japanese manufacturer of industrial robots and hydraulic equipment, was facing intense global competition. The demand for quality, cost, delivery, and service (QCDS) had increased, and Nabtesco needed to innovate its manufacturing processes to stay competitive. The company recognized the need for data-driven decision making to improve its marketing capabilities and anticipate client demands. However, they were not fully utilizing the data they collected as a management resource. Existing databases and spreadsheets were cumbersome and often crashed when handling large amounts of data. Some companies within the group had started using Business Intelligence (BI) tools, but they hadn't fully mastered their capabilities.

Ocean & Earth, an Australian surf accessory company, has grown organically over the last 40 years and now uses many channels to sell its wide product range to more than 15 countries. This generates a wealth of data, but the company could not display it in a clear and usable format. The company was struggling with data visualization and needed a solution that could help them make sense of their data and use it to drive strategic decisions.

The IT sector in India has thrived during the COVID-19 pandemic, with a surge in demand for data scientists. However, there is a shortage of students skilled in analytics. ICT Academy, created by the Government of India, aims to bridge the industry-academia skill gap and create a new generation of industry-ready talent. The academy partners with technology companies to train teachers and graduating students in new technologies. One of its key collaborations is with Qlik, which offers the Qlik Academic Program focusing on up-skilling educators and students in data analytics.

Borealis, a global chemical company, was struggling with the efficient management of its procurement process due to the vast amount of data originating from different sources. The company used standard tools for business analysis, but these could only produce static and pre-defined reports. With data volumes growing and new data sources constantly coming on stream, Borealis found it difficult to obtain actionable insights from its analysis. It needed a new analytical platform that would support informed decision-making across the global procurement organization.

Universal Business School Sydney (UBSS), one of Australia’s major independent higher education providers, faced two key challenges. Internally, it aimed to support students on their journey to a successful academic conclusion of their studies. Externally, it had to satisfy the high standards of compliance expected of the country’s registered higher education providers set by the Tertiary Education Quality and Standards Agency (TESQA). UBSS had to access multiple internal and external data sources to meet its mission of providing a richer and deeper understanding of the teaching and learning process, as well as enriching its students’ experience. The complexity involved six different academic management systems the organization uses while interacting in real-time with various departments for academic data, visa and immigration data, and international student intelligence.

The University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) was facing the challenge of maintaining high-level patient service during the winter months when hospitals are typically overwhelmed by a patient surge. The operational staff were concerned about how they would cope with the rising demand for urgent care services. The challenge was to find effective and practical innovations to improve support for workers and overall patient care. The goal was to develop a solution that was business- and customer-led, tackled the big issues, and was focused on customer and business solutions.

The personal lines insurance industry is a highly competitive and price-sensitive marketplace. With more than two-thirds of UK insurance transacted online, the ability to compete on price comparison sites is key to success. As millions of quotes are generated each day, real-time analysis of vast volumes of data is fundamental for organizations targeting growth and needing insight into ‘live’ sales performance. Whether it’s pricing, a technical issue or variations in the market, alerts can prompt decisions that will avert substantial revenue losses. In this fast-moving industry, waiting 24 hours for access to data is not an option.

Riocard Mais, the biggest ticketing system in Brazil and Latin America, was facing challenges with the increasing volume and complexity of data due to the increased functionalities and technical requirements of their system. Each year, the system records two billion operations and 60 million financial transactions. The company needed a tool that could provide consistency in information and agility in accessing and analyzing data. Consultations had to be done on the mainframe, which generated conflicts between normal credit sales and business area reports. The IT department was limited to running in small time slots and a request would take on average 48 hours to fulfill.

Microland, a provider of ITSM services, was looking for a way to differentiate itself in the crowded ITSM market. The company wanted to provide its customers with transparency into their ITSM landscapes and deliver a platform that was powerful but easy to use. Many of Microland's customers reported that despite having all the reporting tools they could think of, they still lacked visibility into their ITSM analytics. They were running projects for six months but still had no useful KPIs and did not know what was happening with their ITSM.

The Clintar Ottawa team had been using a GPS tracking system for their fleet, but the system was not performing as expected. The system was not updated often, some devices were not working properly, and some were not working at all. Service from the supplier was difficult when adding units or getting billing questions answered. As a result, the franchise had let their fleet tracking program decline to roughly half of their assets. With half the information, they were prone to mistakes when making important decisions.

Jonathan’s Snow Removal and Landscaping has been using AutoConnect GPS for over 3 years to monitor their snow removal fleet’s progress, and to verify customer billing and employee timecards. However, they faced an unexpected problem when one of their snow removal trucks was stolen from their garage. The theft occurred less than 12 hours after they had installed a new device in the truck. The company was shocked to find the garage door open and the truck missing the next morning.

Before implementing the GoldStar GPS system, Cactus Jack’s Auto was facing significant challenges with their repo department. They had 1,800 active accounts and were actively searching for 150 vehicles. After a six-month search, these vehicles were written off as total losses. This represented a significant loss for the company, amounting to 8% of all accounts. The company was in dire need of a solution that could help them reduce the number of vehicles being pursued, lower recovery costs and time, retain more working capital, decrease the number of write-offs, and recoup vehicles stolen from their lots.

Auto Credit of Austin, a dealership with multiple locations in the Austin, Texas area, was facing high costs associated with vehicle repossession. These costs included bailiff and legal fees, towing and storage charges, auction selling fees, and lost revenue from skipped payments. The dealership was looking for a solution to reduce these costs and improve their overall operations.

Tutle & Tutle Trucking, a Texas-based company that manages a fleet of 650 bulk trailers, was facing a significant issue with theft. The company was losing two to three trailers each year, each worth an estimated $60,000, often carrying up to $20,000 worth of sand. The loss of these trailers not only represented a direct financial loss but also resulted in a significant loss of productivity. Without any sort of tracking solution in place, the recovery of stolen trailers was nearly impossible. The company was stretched so thin that if one trailer was stolen, it might mean one or two of their employees would be out of work for a while until a replacement trailer was up and running. The company was in need of a solution that would provide real-time information on the location and status of its fleet.

Eggleton Trucking, a family-owned trucking company based in California, was facing challenges in managing its fleet operations. The company hauls bulk commodities to farms throughout southern California and participates in a regional recycling program. The eight trucks in Eggleton’s fleet average 100 to 110 loads of material per week. However, the company was struggling with fleet visibility and had to rely on drivers to self-report their locations and estimated times of arrival (ETAs). This lack of real-time information led to inefficiencies in dispatch operations and potential missed pick-ups. Unexpected delays could cause significant problems as pick-up locations had short time windows. The company needed a solution that could provide real-time location information for the entire fleet, enabling efficient dispatch operations.

Allied Toyotalift, a medium-sized enterprise in the wholesale distribution industry, was facing several challenges related to their fleet management. They were struggling with knowing where their drivers were at any given time, improving fleet efficiency, and reducing costs. These challenges were impacting their overall operational efficiency and bottom line. To address these issues, they decided to evaluate various solutions and ultimately selected Spireon FleetLocate.

Art Newsome Inc., a small business in the HVAC industry, faced several challenges related to their fleet management. They were struggling with knowing where their drivers were, using vehicles and assets efficiently, improving fleet safety, and reducing costs. These challenges were impacting their overall business operations and efficiency. The company needed a solution that could address these issues and help them improve their fleet management.

The City of Sun Prairie was facing several challenges related to their fleet management. They were struggling with knowing where their drivers were at any given time, which was causing inefficiencies in their operations. They also wanted to make better use of their vehicles and assets, and improve the overall efficiency of their fleet. These challenges led them to evaluate various solutions, and they ultimately selected Spireon FleetLocate.

Drury Southwest, a family-owned construction and hotel business, faced challenges in managing their fleet of tractors, flatbeds, and trailers used for hauling construction equipment and materials. The company had to comply with the International Fuel Tax Agreement (IFTA), which required accurate reporting of miles driven across state lines. The process was time-consuming and prone to errors as it relied on drivers to provide mileage information. Additionally, the company needed to ensure compliance with the Electronic Logging Device (ELD) mandate, which required accurate logging of drivers' hours. The company decided to be proactive and adopt a solution before the ELD compliance deadline.