Solera Case Studies Customer Success: Cactus Jack’s Auto

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	Customer Success: Cactus Jack’s Auto Solera

Customer Success: Cactus Jack’s Auto

Solera

Technology Category	Sensors - GPS
Applicable Industries	Automotive
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Asset Health Management (AHM) Vehicle Telematics
Services	System Integration
Challenge	Before implementing the GoldStar GPS system, Cactus Jack’s Auto was facing significant challenges with their repo department. They had 1,800 active accounts and were actively searching for 150 vehicles. After a six-month search, these vehicles were written off as total losses. This represented a significant loss for the company, amounting to 8% of all accounts. The company was in dire need of a solution that could help them reduce the number of vehicles being pursued, lower recovery costs and time, retain more working capital, decrease the number of write-offs, and recoup vehicles stolen from their lots. Read More
About Customer	Cactus Jack’s Auto is Arizona’s largest Buy Here Pay Here dealership with 9 state-wide locations. For over 18 years, they have specialized in helping drivers with bad credit get financed for a used car or truck. They have been a Spireon GoldStar GPS customer since 2011. The company has a significant number of active accounts and was facing challenges with vehicle repossession and write-offs. Read More
Solution	Cactus Jack’s Auto implemented Spireon GoldStar GPS devices in all their vehicles. The GPS system allowed the company to track their vehicles, reducing the number of vehicles being pursued and lowering recovery costs and time. The system also helped the company retain more working capital by decreasing the number of write-offs. Additionally, the GPS system enabled the company to recoup vehicles that were stolen from their lots. The implementation of the GPS system was a strategic move that aimed to improve the company's operations and reduce losses. Read More Log in to view content
Contents

Technology Category

Sensors - GPS

Applicable Industries

Automotive

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Asset Health Management (AHM)

Vehicle Telematics

Services

System Integration

Challenge

Before implementing the GoldStar GPS system, Cactus Jack’s Auto was facing significant challenges with their repo department. They had 1,800 active accounts and were actively searching for 150 vehicles. After a six-month search, these vehicles were written off as total losses. This represented a significant loss for the company, amounting to 8% of all accounts. The company was in dire need of a solution that could help them reduce the number of vehicles being pursued, lower recovery costs and time, retain more working capital, decrease the number of write-offs, and recoup vehicles stolen from their lots.

About Customer

Cactus Jack’s Auto is Arizona’s largest Buy Here Pay Here dealership with 9 state-wide locations. For over 18 years, they have specialized in helping drivers with bad credit get financed for a used car or truck. They have been a Spireon GoldStar GPS customer since 2011. The company has a significant number of active accounts and was facing challenges with vehicle repossession and write-offs.

Solution

Cactus Jack’s Auto implemented Spireon GoldStar GPS devices in all their vehicles. The GPS system allowed the company to track their vehicles, reducing the number of vehicles being pursued and lowering recovery costs and time. The system also helped the company retain more working capital by decreasing the number of write-offs. Additionally, the GPS system enabled the company to recoup vehicles that were stolen from their lots. The implementation of the GPS system was a strategic move that aimed to improve the company's operations and reduce losses.

Impact #1	The implementation of the Spireon GoldStar GPS system resulted in a significant reduction in the number of vehicles being pursued by the repo department.
Impact #2	The company was able to lower recovery costs and time, resulting in significant savings.
Impact #3	The GPS system helped the company retain more working capital by decreasing the number of write-offs.

Impact #1

The implementation of the Spireon GoldStar GPS system resulted in a significant reduction in the number of vehicles being pursued by the repo department.

Impact #2

The company was able to lower recovery costs and time, resulting in significant savings.

Impact #3

The GPS system helped the company retain more working capital by decreasing the number of write-offs.

Benefit #1	Active accounts with repo department increased to 3,700
Benefit #2	Number of vehicles being searched for reduced to 140, representing 3% of total accounts
Benefit #3	Reduction of vehicles being pursued by 5%

Benefit #1

Active accounts with repo department increased to 3,700

Benefit #2

Number of vehicles being searched for reduced to 140, representing 3% of total accounts

Benefit #3

Reduction of vehicles being pursued by 5%

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Overview

Customer Success: Cactus Jack’s Auto

Operational Impact

Quantitative Benefit