Qlik Case Studies Using Mobile Analytics to Empower Healthcare Professionals on the Go

Edit This Case Study Record

	Using Mobile Analytics to Empower Healthcare Professionals on the Go Qlik

Using Mobile Analytics to Empower Healthcare Professionals on the Go

Qlik

Technology Category	Analytics & Modeling - Real Time Analytics
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Quality Assurance Logistics & Transportation
Use Cases	Real-Time Location System (RTLS) Remote Asset Management
Services	Data Science Services
Challenge	The University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) was facing the challenge of maintaining high-level patient service during the winter months when hospitals are typically overwhelmed by a patient surge. The operational staff were concerned about how they would cope with the rising demand for urgent care services. The challenge was to find effective and practical innovations to improve support for workers and overall patient care. The goal was to develop a solution that was business- and customer-led, tackled the big issues, and was focused on customer and business solutions. Read More
About Customer	The University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) is a group of hospitals serving North Lancashire and South Cumbria in the North West of England. They offer a wide range of services, including full emergency, critical/coronary care, diagnostics, and planned outpatient care. They also provide outreach and community services throughout their coverage area in homes, community centres, and clinics. UHMBT is committed to making their hospitals a great place to work and receive care, and part of this commitment is continually working to improve their organisation. Read More
Solution	UHMBT developed a Qlik Analytical Command centre, a physical room within the hospital filled with huge touchscreens that displayed analytical depictions of the movement of patients through their system in real time. They collected data regarding every point of the typical patient journey, including ambulance, admission, treatment, and patient discharge. To integrate staff into the analytics process, they used Qlik Alerting to ensure users could access the application from multiple devices and receive notifications when certain conditions were met. This allowed them to bring the benefits of data analysis to the staff and cut through the noise of healthcare data. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Quality Assurance

Logistics & Transportation

Use Cases

Real-Time Location System (RTLS)

Remote Asset Management

Services

Data Science Services

Challenge

The University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) was facing the challenge of maintaining high-level patient service during the winter months when hospitals are typically overwhelmed by a patient surge. The operational staff were concerned about how they would cope with the rising demand for urgent care services. The challenge was to find effective and practical innovations to improve support for workers and overall patient care. The goal was to develop a solution that was business- and customer-led, tackled the big issues, and was focused on customer and business solutions.

About Customer

The University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) is a group of hospitals serving North Lancashire and South Cumbria in the North West of England. They offer a wide range of services, including full emergency, critical/coronary care, diagnostics, and planned outpatient care. They also provide outreach and community services throughout their coverage area in homes, community centres, and clinics. UHMBT is committed to making their hospitals a great place to work and receive care, and part of this commitment is continually working to improve their organisation.

Solution

UHMBT developed a Qlik Analytical Command centre, a physical room within the hospital filled with huge touchscreens that displayed analytical depictions of the movement of patients through their system in real time. They collected data regarding every point of the typical patient journey, including ambulance, admission, treatment, and patient discharge. To integrate staff into the analytics process, they used Qlik Alerting to ensure users could access the application from multiple devices and receive notifications when certain conditions were met. This allowed them to bring the benefits of data analysis to the staff and cut through the noise of healthcare data.

Impact #1	The implementation of the Qlik Analytical Command centre and Qlik Alerting has led to a new environment of connected systems and workforce innovation.
Impact #2	The ability to send alerts to mobile users throughout the hospital system has improved control over patient flow.
Impact #3	Users at different stages of the process, including ambulances, admissions staff, and patient care professionals can make minute-by-minute adjustments.

Impact #1

The implementation of the Qlik Analytical Command centre and Qlik Alerting has led to a new environment of connected systems and workforce innovation.

Impact #2

The ability to send alerts to mobile users throughout the hospital system has improved control over patient flow.

Impact #3

Users at different stages of the process, including ambulances, admissions staff, and patient care professionals can make minute-by-minute adjustments.

Download PDF Version

Overview

Using Mobile Analytics to Empower Healthcare Professionals on the Go

Operational Impact