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Postman Pro is the contract between operations and engineering at Coursera
Coursera, an online education platform, has experienced a massive proliferation of APIs due to its service-oriented architecture. The platform caters to two sets of users - learners and university partners. Each product feature built for the learner side has a corresponding administration feature on the partner side, resulting in hundreds of APIs. In 2015, Coursera underwent a significant growth phase, transforming their learner side product based on user feedback. However, this rapid innovation required a dedicated operations team to help partners quickly upload new content to meet the increasing demand in learner courses. The operations team often had to request engineers to manually update the content every time partners wanted to change or add something to their courses, leading to potential productivity drops.
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Eureka team counts on Postman Pro to stay in sync
The Eureka Research Platform, a non-profit resource built by researchers at the University of California San Francisco, enables researchers to launch mobile and web-based studies easily and quickly. The platform allows anyone to contribute to their favorite health cause as a citizen-scientist. However, the development team faced a challenge in sharing collections as they were uploading them as JSON files. This method led to confusion among team members as they were uncertain if they were working off the correct version.
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Hotelbeds Group relies on Postman Pro for real-time API collaboration
Hotelbeds Group, a global travel industry provider, relies heavily on APIs for its operations. The company books over 27 million rooms every year from its inventory of 120,000 properties in over 185 countries. The APIs are used by tour operators, travel agencies, corporate clients, and app developers. The challenge was to manage the updates to their API endpoints, especially when developing new features. The team needed a way to share, review, and test the changes in real time. They also needed to manage their configuration parameters and access tokens at every subsequent stage of development, from local to test to production.
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Healthwise uses Postman Pro to share collections with the team and company
Healthwise, a company that creates health education and applications to improve the quality of health care, was looking for a way to provide API collections to internal customers. They wanted to create a 'single source of truth' that could be shared with other groups throughout the company. They also wanted to generate API documentation and create acceptance tests against the APIs. The challenge was to find a tool that could meet all these needs and integrate seamlessly into their existing workflow.
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HarperDB uses Postman Pro as an IDE for their product
HarperDB is a database company that focuses on Internet of Things (IoT), app development, and hybrid transaction/analytical processing (HTAP). The company's vision is to build the easiest databases in the world for any developer to make and maintain on their own. The technology is exposed via microservices or a REST API, and as such, the team relies on Postman to demonstrate their technology. The team uses Postman as an integrated development environment (IDE) for their product. The challenge was to ensure that the HarperDB REST API is well-documented, and can be imported into the Postman app in 2 clicks.
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Monetary uses millions of monitors with Postman Pro
Monetary, a Denver-based payments processing company, offers a connected commerce platform for Point-of-Sale (POS) developers and retailers. The platform provides unprecedented access to purchasing data to deliver a more personalized consumer experience and generate increased revenue. However, the Monetary development team faced challenges in staying synchronized with the latest versions of their API tests. The complex testing methodology for their APIs required them to run millions of monitoring requests every month using Postman. They needed to store response information in environment variables to use in other requests. Additionally, as an early-stage company rethinking the payments and credit card processing industry, Monetary had to ensure strict adherence to the Payment Card Industry Data Security Standards (PCI-DSS).
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Postman monitors help The League sleep better at night
The League is a social and dating mobile application, available in several cities in the United States on iOS and Android. It’s an exclusive members-only swiping app aimed at professionals, with the goal of making meeting people a better experience. As a mobile-first company, APIs are the cornerstone of their product. The League engineering team shares collections and folders in Postman as a way to reference and organize the latest versions of their APIs. However, they needed a way to ensure that their APIs were functioning correctly at all times, and to alert them immediately if there were any issues.
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Postman is a quickstart for QuickBooks Online API endpoints
Intuit, a company that serves 43 million small-businesses, self-employed, and consumers across North America, Europe, Australia, and Brazil, was looking for a way to make it easier for developers to get started with their QuickBooks Online APIs. The company's core stack is Java running 63 QuickBooks API endpoints used extensively by developers across the world. However, the complexity of the OAuth specification and the variations it comes with made it challenging for developers to easily deal with authentication protocols. Additionally, Intuit frequently helps developers explore and implement their API endpoints at hackathons and other workshops, and needed a way to generate code snippets in different languages or frameworks.
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Lucid relies on Postman throughout the entire sales cycle
Lucid, a marketplace for market research, provides an automated way to test ads and survey consumers using 15 billion data points attributed to 200 demographic variables. The company has grown significantly since its inception in 2010, doubling in size for the last four years consecutively. With 56 engineers across offices in London, New Delhi, and its headquarters in New Orleans, Lucid recently secured $60M in funding, marking the largest deal in Louisiana, Alabama, and Mississippi combined, within the last decade. However, the company faced challenges in demonstrating its product to sales prospects, particularly those without a development background. Additionally, onboarding new developers and rolling out new features efficiently was a concern.
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Tyk uses Postman for client engagement
Tyk is an open-source API gateway and management platform with global clients in industries such as healthcare, finance, tech, and education. The platform offers an API Gateway, a simple-to-use API Management Dashboard, and an API analytics and developer portal. Clients can run Tyk in three ways: through an on-premises installation, a SaaS solution hosted in the AWS Cloud, or as a hybrid. Tyk also runs on container management platforms such as Docker, Kubernetes, and Cloud Foundry. However, Tyk faced challenges in effectively demonstrating its capabilities to clients, engaging in workshops and meetups, and providing better technical support.
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Spotinst uses Postman for everyday development
Spotinst, an autonomous compute management platform, helps companies like Sony, HPE, and Wix cut their cloud compute costs by 80%. Spotinst’s platform uses predictive analytics to provision and manage workloads on the most efficient VMs available with your existing cloud provider (AWS, Azure, GCP, Alibaba Cloud, etc.). With these predictive algorithms, Spotinst’s platform is able to leverage massive discounts on spare capacity offered by cloud providers while still guaranteeing 100% availability. However, demonstrating the functionality and efficiency of the Spotinst API to clients and helping them understand how to trigger the API was a challenge. Additionally, the team needed a way to investigate client issues and bugs, reproduce and document the specific API behavior, and communicate the issue to the engineer who will be tasked with development.
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SynapseFI's Use of Postman for API Development and Integration
SynapseFI is a company that provides tools for financial services firms and traditional banks to integrate banking products into their applications. The company, which is based in San Francisco, California, uses Postman to assist customers through the API development and integration process. They also use Postman for internal team collaboration and learning. The challenge for SynapseFI was to ensure effective team collaboration during the API development process, train new hires and non-technical team members on the basics of APIs, introduce new features to the team, and engage customers effectively during the API integration process.
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Sikka uses Postman Pro for continuous deployment and monitoring
Sikka, a company that provides API connections to over 96% of retail healthcare like dental, veterinary, hearing, and vision offices, was facing challenges in managing their extensive API structure and frequent updates. They were processing billions of transactions every day and making 8 million calls on their platform via partner apps to support healthcare retailers. The company had grown to 95 employees with offices in San Jose, Fresno, and India, and offered 210 APIs connected to 24,000 healthcare practices across the United States. However, the process of updating new endpoints was manual and cumbersome, especially with the need for confidentiality and HIPAA compliance in the US healthcare sector.
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Shopify relies on Postman for more than just development
Shopify, a leading commerce platform, provides hundreds of endpoints for all the touchpoints of commerce. The platform helps more than 500,000 merchants and processes more than $40 billion in sales through its platform. The core application is one of the largest built using Ruby on Rails. However, with thousands of partners using the Shopify API to build apps on the platform, bugs are bound to occur. The escalated support teams at Shopify needed a reliable tool to help reproduce the request and debug the issue. Additionally, the Developer Experience team at Shopify needed to simplify the process of working with APIs for developers and make the experience as smooth and enjoyable as possible.
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Raygun reduces tedious API tasks with Postman
Raygun, a software intelligence platform, is used by approximately 50,000 developers across 120+ countries. The platform processes billions of events every day, recording software errors and end user performance profiles to help technology companies build better software. The company's development team often needs to send data to the Raygun real user monitoring (RUM) API in various server environments. However, the process of manually updating the URL to direct the requests to either the local, office, or production environment is tedious and prone to errors.
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Postman Pro gives Movember confidence to upgrade their tech
The Movember Foundation, a charity focused on raising awareness for men's health issues, has grown into a global movement with offices in Melbourne, London, Los Angeles, and Toronto. The foundation fundraises in 20 countries, and its engineering team has to deal with the complexities of multiple payment gateways and localization issues. The team releases enhancements and new features every two weeks, and as part of their Scrum agile workflow, they need to ensure their endpoints are returning the expected responses. The team also supports a wide portfolio of investments in men's health programs, including clinical registries, health education, and recruitment for research trials.
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Microsoft Education uses Postman Pro for integration testing
Microsoft Education, a new team within the multinational technology company, Microsoft Corporation, was tasked with developing APIs for the K12 and higher education market. These APIs were designed to facilitate tasks such as homework assignments, rostering, and classroom notebook use. However, the team faced a challenge in setting up robust integration testing for their APIs. They needed a solution that would allow them to release new changes to production with confidence and efficiency, despite their small team size. Additionally, they wanted to have ultimate control over their tests and integrate them with their own source control.
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Trucker path works to transform the logistics of the trucking industry... securely
Trucker Path, a logistics platform that connects carriers, shippers, and brokers in a single marketplace, needed a reliable security solution to ensure the safety and security of its fast-growing volumes of partners’ data. The solution had to protect both applications and APIs from OWASP Top 10 threats. Trucker Path deals with time-sensitive business-critical information, both from their broker partners and from their mobile application users. Therefore, it was crucial to have a strong security solution in place to make sure their data is safe and secure.
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Proof of Concept for Her Majety’s Land Registry (HMLR) demonstrates the ability of blockchain technology to increase transparency and cut costs in real estate
Her Majesty’s Land Registry (HMLR), the UK government department responsible for recording 25 million ownership titles on lands and properties valued at over £7 trillion, was facing several challenges in the real estate market. The existing process was cumbersome and costly, with high minimum tickets for investment, multiple dislocated parties and expensive intermediaries required for transactions, and low levels of transparency. The secondary markets were isolated and continued to rely on manual processing. Individuals and companies seeking to participate in the real estate sector had to rely on agents to manage the owner registry, transaction, and administration. This process was inefficient and added multiple layers of cost and friction.
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Strategic Planning & Forecasting Using Alteryx and Tableau
Audi's Strategic Planning team was facing challenges with data analysis. The data was being accumulated faster, in greater quantities and in more diverse types than ever before in history. The current data analysis processes were inefficient and often ineffective. Data was scattered & fragmented, typically in many different places. Analysts were spending more time pulling data, transferring it into excel and then graphing it in neatly formatted powerpoint slides than exploring the data and actually analyzing what it means. There was a clear need for tools to empower data analysts, managers and executives - not IT - to explore and self-serve their own advanced data visualizations.
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Alteryx Roadshow
Clear Channel Outdoor, one of the largest outdoor advertising companies in the US, was facing several challenges. The company was dealing with unreliable business location data, which was previously addressed by licensing expensive, static datasets and geocoding addresses copied from websites. Additionally, the company's reports were constantly out of date and lacked visual appeal. These reports displayed all of the company's assets that affected each state and congressional district. The previous solution was an expensive, infrequently updated, and often incorrect report. Lastly, there was a resource bottleneck as the GIS Manager was the only person in the department with Alteryx, making the report unavailable if he was not present.
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Test and Control: Solution Development
Delhaize America, a part of Delhaize Group with food supermarkets in 6 countries, was spending $1.5M/week on Sunday flyers. The company wanted to test the effectiveness of these flyers and determine whether they were providing a return on investment. The challenge was to conduct a test in a market representative of all Food Lion stores, where the test market would not receive a Sunday flyer. The company needed to understand the business reasons for the test, define criteria for success and failure, align on dates, stores, products that are involved, and identify blackout periods and other business initiatives that could potentially impact the test or control results.
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Blend and Batch: A Macro View of Developing Trade Areas
Blend and Batch, a retail company, was facing challenges in generating store-level reports showing geographic sales trends, competitive impacts, and demographic summaries. They needed an accurate baseline for predicting new stores and remodels, which required block group-level sales, market share, and percent of store sales. They also needed to combine data sources to delineate a trade area and group stores to provide trends to measure performance. The company was using a combination of T-Log data from front end point-of-sale, MapInfo for geocoding, and MS Access for data calculations. However, this process was time-consuming and required manual steps.
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Deeper Business Insight with Alteryx at Delhaize America
Delhaize America, a grocery retailer with over 1300 stores across the Eastern USA, was facing challenges in various strategic areas including operations, supply chain, new site location, real estate, and marketing. The company was struggling with data discovery, report generation, handling ad hoc requests, mapping, spatial analysis, and querying databases. The process of trade area report creation was long, complex, and expensive. The company was also dealing with issues of replicability and continuity, with the output varying from run to run and difficulties in maintaining continuity with new staff.
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Doing More by Doing Less Lessons Learned in Customer Insight
GameStop, a $9B Specialty Retailer with operations in 14 countries, was facing several challenges. The demand for analysis was greater than the throughput, and the complexity of analysis requests or business questions was increasing. IT resources were constrained for reporting and data manipulation. The company needed to increase throughput, capability, and decrease dependency. They needed to reduce the need for complex coding (SQL), reduce time spent on repetitive tasks, and share analysis products and procedures across the team. They also wanted to focus on the problem, not manipulating data, provide insight versus analysis results, and increase analysis capability and skillset. Lastly, they wanted to remove IT from basic tasks such as reporting and data loading.
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3 Ways to Drive Market Penetration with Data Analytics
Hyatt Corporation, a global hospitality company, was facing challenges in increasing its corporate sales, which contributes to over 60% of revenue for its full-service hotels. The business environment was dynamic with high competition, long sales cycles, and complex customer relationships. The company was looking for ways to target and expand its share of the business. The challenges included limited customer insights, no global ranking, manual data extracts, and long durations for data refresh and ad-hoc analysis.
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Furnish a Room Full of New and Loyal Customers w/ Consumer Insights & Analytics
The national retailer of modern American-made home furnishings and accessories was facing challenges in understanding when to grow, how to grow, who to grow, and where to grow. They were struggling with identifying the right time in the buying cycle to introduce consumers to their brand. Their customer acquisition strategy was not data-driven, leading to an undifferentiated approach where all customers were treated the same. They were also unsure about their future consumer and how to reach them. Lastly, their retail expansion goals were not aligned with their customer acquisition and development strategy.
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Faster Self-Service Analytics with Salesforce
Ryder System, Inc., a leading provider of fleet leasing and maintenance, dedicated transportation, and supply chain management solutions, was facing several analytic challenges. They had an in-house analytics team of over five people, but there was no centralized data source. The team heavily relied on IT, resulting in long lead times for project completion. They were using various CRM systems that collected product line information on customer transactions, contacts, prospects, and pipeline opportunities for analysis. However, blending Salesforce data with other data sources was labor-intensive and sapped analyst productivity. Incorporating advanced analytics and visualizations complicated the process even further.
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Quantitative Marketing & CRM Enablement
Sally Beauty, a global retailer with 3,673 stores worldwide, was facing challenges with its customer relationship management (CRM) and marketing analytics. The company's reporting was done in Access and Excel, and the transactional and customer data was not in a central location. The sales/transactional data was pulled from an application that did not support ad hoc reports and was no longer supported by IT. The company relied on IT to pull flat files for customer level analysis, which took days to weeks. Campaign data was not stored for performance trends or historical view, and month-end reporting took 2-3 weeks to pull all data and analyze.
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The Toronto Star: Life after Alteryx
The Toronto Star, a leading Canadian newspaper, was facing challenges in managing and analyzing its vast data resources. The company was using a variety of tools including MS Access, MapInfo Professional, and Tableau, but was struggling with data fear due to the potential for errors and the resulting legal implications. The company was also looking to improve its advertising targeting and circulation planning capabilities, and to support data-driven journalism. The existing tools were not providing the flexibility, speed, and ease of use that the company needed.
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