Alteryx Case Studies Faster Self-Service Analytics with Salesforce

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	Faster Self-Service Analytics with Salesforce Alteryx

Faster Self-Service Analytics with Salesforce

Alteryx

Technology Category	Analytics & Modeling - Big Data Analytics
Applicable Industries	Automotive Transportation
Applicable Functions	Sales & Marketing Business Operation
Use Cases	Predictive Maintenance Fleet Management
Services	Data Science Services System Integration
Challenge	Ryder System, Inc., a leading provider of fleet leasing and maintenance, dedicated transportation, and supply chain management solutions, was facing several analytic challenges. They had an in-house analytics team of over five people, but there was no centralized data source. The team heavily relied on IT, resulting in long lead times for project completion. They were using various CRM systems that collected product line information on customer transactions, contacts, prospects, and pipeline opportunities for analysis. However, blending Salesforce data with other data sources was labor-intensive and sapped analyst productivity. Incorporating advanced analytics and visualizations complicated the process even further. Read More
About Customer	Ryder System, Inc. is a leading provider of fleet leasing and maintenance, dedicated transportation, and supply chain management solutions. The company serves customers globally and is publicly traded on the NYSE under the symbol 'R'. It is a component of the Dow Jones Transportation Average and a Fortune 500 company. Founded in 1933, Ryder System, Inc. has an annual sales revenue of $6.5 billion as of 2015. The company has over 50,000 B2B customers and operates a fleet of more than 185,000 vehicles at over 700 locations. Read More
Solution	Ryder System, Inc. adopted Alteryx with Salesforce to overcome their analytic challenges. They used a trial license of Alteryx and web-based training to familiarize their team with the tool. Early successes in data blending were shared with the team, leading to a decision to initiate a full pilot with the entire analytics team. Alteryx helped the company to consolidate customer data from multiple CRMs, eliminate repetitive tasks performed in running reports, and merge spreadsheets. It also allowed the company to realize significant efficiencies where data from entire Salesforce objects can be queried. Production reports can now be run with the click of a button. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Big Data Analytics

Applicable Industries

Automotive

Transportation

Applicable Functions

Sales & Marketing

Business Operation

Use Cases

Predictive Maintenance

Fleet Management

Services

Data Science Services

System Integration

Challenge

Ryder System, Inc., a leading provider of fleet leasing and maintenance, dedicated transportation, and supply chain management solutions, was facing several analytic challenges. They had an in-house analytics team of over five people, but there was no centralized data source. The team heavily relied on IT, resulting in long lead times for project completion. They were using various CRM systems that collected product line information on customer transactions, contacts, prospects, and pipeline opportunities for analysis. However, blending Salesforce data with other data sources was labor-intensive and sapped analyst productivity. Incorporating advanced analytics and visualizations complicated the process even further.

About Customer

Ryder System, Inc. is a leading provider of fleet leasing and maintenance, dedicated transportation, and supply chain management solutions. The company serves customers globally and is publicly traded on the NYSE under the symbol 'R'. It is a component of the Dow Jones Transportation Average and a Fortune 500 company. Founded in 1933, Ryder System, Inc. has an annual sales revenue of $6.5 billion as of 2015. The company has over 50,000 B2B customers and operates a fleet of more than 185,000 vehicles at over 700 locations.

Solution

Ryder System, Inc. adopted Alteryx with Salesforce to overcome their analytic challenges. They used a trial license of Alteryx and web-based training to familiarize their team with the tool. Early successes in data blending were shared with the team, leading to a decision to initiate a full pilot with the entire analytics team. Alteryx helped the company to consolidate customer data from multiple CRMs, eliminate repetitive tasks performed in running reports, and merge spreadsheets. It also allowed the company to realize significant efficiencies where data from entire Salesforce objects can be queried. Production reports can now be run with the click of a button.

Impact #1	Standard queries were developed to consolidate customer data from multiple CRMs.
Impact #2	Repetitive tasks performed in running reports and merging spreadsheets were eliminated.
Impact #3	Significant efficiencies were realized where data from entire Salesforce objects can be queried.

Impact #1

Standard queries were developed to consolidate customer data from multiple CRMs.

Impact #2

Repetitive tasks performed in running reports and merging spreadsheets were eliminated.

Impact #3

Significant efficiencies were realized where data from entire Salesforce objects can be queried.

Benefit #1	Reduced time spent on data blending and report generation.
Benefit #2	Increased efficiency in merging data such as contact, prospect, and market data.

Benefit #1

Reduced time spent on data blending and report generation.

Benefit #2

Increased efficiency in merging data such as contact, prospect, and market data.

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Overview

Faster Self-Service Analytics with Salesforce

Operational Impact

Quantitative Benefit