Postman Case Studies Sikka uses Postman Pro for continuous deployment and monitoring

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	Sikka uses Postman Pro for continuous deployment and monitoring Postman

Sikka uses Postman Pro for continuous deployment and monitoring

Postman

Technology Category	Application Infrastructure & Middleware - API Integration & Management Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Product Research & Development Quality Assurance
Services	Software Design & Engineering Services System Integration
Challenge	Sikka, a company that provides API connections to over 96% of retail healthcare like dental, veterinary, hearing, and vision offices, was facing challenges in managing their extensive API structure and frequent updates. They were processing billions of transactions every day and making 8 million calls on their platform via partner apps to support healthcare retailers. The company had grown to 95 employees with offices in San Jose, Fresno, and India, and offered 210 APIs connected to 24,000 healthcare practices across the United States. However, the process of updating new endpoints was manual and cumbersome, especially with the need for confidentiality and HIPAA compliance in the US healthcare sector. Read More
About Customer	Sikka is a company that provides API connections to over 96% of retail healthcare like dental, veterinary, hearing, and vision offices. The company has grown to 95 employees with offices in San Jose, Fresno, and India. They offer 210 APIs connected to 24,000 healthcare practices across the United States. Sikka offers a marketplace for app development partners creating services for healthcare providers, for example managing payments for a dental practice or scheduling appointments for a veterinary practice. Each month, 8 million calls are made on their platform via partner apps to support healthcare retailers. Read More
Solution	Sikka adopted Postman Pro for their API documentation and continuous deployment. The team uses Postman to publish API documentation for each of their partners with use cases unique to their industry. All updates are centrally synced to the Postman server and immediately reflected in the published documentation for partners to reference in real time. The QA team has 200 test cases in a Postman collection dedicated to verifying their API endpoints’ latest build. The Sikka development team schedules Postman monitors to make sure their APIs are up and running so their partners won’t face any issues. By monitoring the performance, uptime, and correctness of their APIs on a scheduled frequency, Sikka can confidently keep track of their API health and address issues as soon as they arise. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Product Research & Development

Quality Assurance

Services

Software Design & Engineering Services

System Integration

Challenge

Sikka, a company that provides API connections to over 96% of retail healthcare like dental, veterinary, hearing, and vision offices, was facing challenges in managing their extensive API structure and frequent updates. They were processing billions of transactions every day and making 8 million calls on their platform via partner apps to support healthcare retailers. The company had grown to 95 employees with offices in San Jose, Fresno, and India, and offered 210 APIs connected to 24,000 healthcare practices across the United States. However, the process of updating new endpoints was manual and cumbersome, especially with the need for confidentiality and HIPAA compliance in the US healthcare sector.

About Customer

Sikka is a company that provides API connections to over 96% of retail healthcare like dental, veterinary, hearing, and vision offices. The company has grown to 95 employees with offices in San Jose, Fresno, and India. They offer 210 APIs connected to 24,000 healthcare practices across the United States. Sikka offers a marketplace for app development partners creating services for healthcare providers, for example managing payments for a dental practice or scheduling appointments for a veterinary practice. Each month, 8 million calls are made on their platform via partner apps to support healthcare retailers.

Solution

Sikka adopted Postman Pro for their API documentation and continuous deployment. The team uses Postman to publish API documentation for each of their partners with use cases unique to their industry. All updates are centrally synced to the Postman server and immediately reflected in the published documentation for partners to reference in real time. The QA team has 200 test cases in a Postman collection dedicated to verifying their API endpoints’ latest build. The Sikka development team schedules Postman monitors to make sure their APIs are up and running so their partners won’t face any issues. By monitoring the performance, uptime, and correctness of their APIs on a scheduled frequency, Sikka can confidently keep track of their API health and address issues as soon as they arise.

Impact #1	Sikka's app development partners can now access the latest API documentation for various healthcare retail services in real time.
Impact #2	The QA team can easily update, test, and integrate their API endpoints with their build systems using Postman.
Impact #3	Sikka can confidently keep track of their API health and address issues as soon as they arise by scheduling Postman monitors.

Impact #1

Sikka's app development partners can now access the latest API documentation for various healthcare retail services in real time.

Impact #2

The QA team can easily update, test, and integrate their API endpoints with their build systems using Postman.

Impact #3

Sikka can confidently keep track of their API health and address issues as soon as they arise by scheduling Postman monitors.

Benefit #1	Sikka is now processing billions of transactions every day.
Benefit #2	Each month, 8 million calls are made on their platform via partner apps to support healthcare retailers.
Benefit #3	The QA team currently has 200 test cases in a Postman collection dedicated to verifying their API endpoints’ latest build.

Benefit #1

Sikka is now processing billions of transactions every day.

Benefit #2

Each month, 8 million calls are made on their platform via partner apps to support healthcare retailers.

Benefit #3

The QA team currently has 200 test cases in a Postman collection dedicated to verifying their API endpoints’ latest build.

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Overview

Sikka uses Postman Pro for continuous deployment and monitoring

Operational Impact

Quantitative Benefit