Postman Case Studies Tyk uses Postman for client engagement

Edit This Case Study Record

	Tyk uses Postman for client engagement Postman

Tyk uses Postman for client engagement

Postman

Technology Category	Application Infrastructure & Middleware - API Integration & Management Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Education Finance & Insurance Healthcare & Hospitals
Applicable Functions	Business Operation Sales & Marketing
Services	Software Design & Engineering Services System Integration
Challenge	Tyk is an open-source API gateway and management platform with global clients in industries such as healthcare, finance, tech, and education. The platform offers an API Gateway, a simple-to-use API Management Dashboard, and an API analytics and developer portal. Clients can run Tyk in three ways: through an on-premises installation, a SaaS solution hosted in the AWS Cloud, or as a hybrid. Tyk also runs on container management platforms such as Docker, Kubernetes, and Cloud Foundry. However, Tyk faced challenges in effectively demonstrating its capabilities to clients, engaging in workshops and meetups, and providing better technical support. Read More
About Customer	Tyk's customers are global clients in industries such as healthcare, finance, tech, and education. They can run Tyk in three ways: through an on-premises installation, a SaaS solution hosted in the AWS Cloud, or as a hybrid. Tyk also runs on container management platforms such as Docker, Kubernetes, and Cloud Foundry. These clients require a robust and efficient API management solution that can be easily demonstrated, understood, and supported. They value API security and the ability to see the complete API request and response sequence with clarity. Read More
Solution	Tyk uses Postman to interact with clients in various ways. For sales demonstrations, Tyk sales engineers use Postman to bring sales demonstrations to life, and more accurately demonstrate how Tyk manages APIs. They create a collection of predefined requests in Postman to demonstrate features, such as rate limiting, quota management, policies, and analytics. During the demo, the engineer uses Postman to work through each feature using the predefined requests. Clients can see the responses display in Postman in an easily understandable format. For workshops and meetups, Tyk uses Postman as a teaching aid. It is a great tool to spread awareness and understanding of APIs and API Management to audiences with varying levels of technical knowledge. For technical support, Postman serves as an excellent tool to support Tyk clients. When clients have a problem with an API, they can send a Postman collection for Tyk to run and review. Running client issues in Postman collections helps Tyk to understand the issues better and troubleshoot more quickly. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Education

Finance & Insurance

Healthcare & Hospitals

Applicable Functions

Business Operation

Sales & Marketing

Services

Software Design & Engineering Services

System Integration

Challenge

Tyk is an open-source API gateway and management platform with global clients in industries such as healthcare, finance, tech, and education. The platform offers an API Gateway, a simple-to-use API Management Dashboard, and an API analytics and developer portal. Clients can run Tyk in three ways: through an on-premises installation, a SaaS solution hosted in the AWS Cloud, or as a hybrid. Tyk also runs on container management platforms such as Docker, Kubernetes, and Cloud Foundry. However, Tyk faced challenges in effectively demonstrating its capabilities to clients, engaging in workshops and meetups, and providing better technical support.

About Customer

Tyk's customers are global clients in industries such as healthcare, finance, tech, and education. They can run Tyk in three ways: through an on-premises installation, a SaaS solution hosted in the AWS Cloud, or as a hybrid. Tyk also runs on container management platforms such as Docker, Kubernetes, and Cloud Foundry. These clients require a robust and efficient API management solution that can be easily demonstrated, understood, and supported. They value API security and the ability to see the complete API request and response sequence with clarity.

Solution

Tyk uses Postman to interact with clients in various ways. For sales demonstrations, Tyk sales engineers use Postman to bring sales demonstrations to life, and more accurately demonstrate how Tyk manages APIs. They create a collection of predefined requests in Postman to demonstrate features, such as rate limiting, quota management, policies, and analytics. During the demo, the engineer uses Postman to work through each feature using the predefined requests. Clients can see the responses display in Postman in an easily understandable format. For workshops and meetups, Tyk uses Postman as a teaching aid. It is a great tool to spread awareness and understanding of APIs and API Management to audiences with varying levels of technical knowledge. For technical support, Postman serves as an excellent tool to support Tyk clients. When clients have a problem with an API, they can send a Postman collection for Tyk to run and review. Running client issues in Postman collections helps Tyk to understand the issues better and troubleshoot more quickly.

Impact #1	Tyk sales engineers can bring sales demonstrations to life and more accurately demonstrate how Tyk manages APIs using Postman.
Impact #2	Postman enables Tyk to demonstrate how its API gateway handles product features such as authentication and virtual endpoints during workshops and meetups.
Impact #3	Postman serves as an excellent tool to support Tyk clients. When clients have a problem with an API, they can send a Postman collection for Tyk to run and review, helping Tyk to understand the issues better and troubleshoot more quickly.

Impact #1

Tyk sales engineers can bring sales demonstrations to life and more accurately demonstrate how Tyk manages APIs using Postman.

Impact #2

Postman enables Tyk to demonstrate how its API gateway handles product features such as authentication and virtual endpoints during workshops and meetups.

Impact #3

Postman serves as an excellent tool to support Tyk clients. When clients have a problem with an API, they can send a Postman collection for Tyk to run and review, helping Tyk to understand the issues better and troubleshoot more quickly.

Download PDF Version

Overview

Tyk uses Postman for client engagement

Operational Impact