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Wright Tree Service’s initial interest in GPS tracking was to be in compliance with contractual obligations. It is common in larger contracts that utilities require GPS tracking. In addition, since Wright Tree Service is nationwide, many of their field supervisors work independently without direct supervisor oversight. The regional offices had no way of knowing what their fleet was doing at any given time and needed reassurance that their fleet was being fully utilized and efficient. They realized they needed GPS fleet tracking to ensure personal accountability of their field supervisors in order to accomplish this. Wright Tree Service looked at other companies, from cell phone GPS tracking, to other systems that use a mounted tracking device. After extensive research, they found that what they needed was accurate location data, reliability of the devices, and widespread data network coverage.

Sanford and Hawley, a family-owned supplier of lumber and building materials, faced several challenges. The company needed to improve driver safety by enabling communication with drivers without the distraction of cell phone use. They also needed a safe way for drivers to access directions without having to read printed maps or directions. The company's fuel expenses were high, and they needed to reduce their fleet's fuel consumption. They were aware of excessive idling by their drivers, which resulted in wasted gas, but they lacked a way to monitor and reduce idling time. Additionally, Sanford and Hawley needed to prevent unauthorized use of vehicles. They knew that their drivers were using company vehicles for personal errands, which cost the company money and put the company at risk in the event of accidents or other problems.

Dunn Lumber, a lumber yard and delivery service for homeowners and professional contractors in Washington State, was facing high vehicle costs and needed to find a way to reduce them. They needed to know where their assets were at all times and how they were being handled. As a delivery fleet, they needed to ensure they were as efficient as possible. In the lumber industry, safety is a high priority. They needed to select a technology that would help the company monitor employee and asset safety at all times.

Isaac Heating and Air Conditioning, a company in business since 1945, faced challenges as they started opening new branches. They needed to become more efficient and streamline their business. One of the biggest areas that needed to be addressed was the efficiency of their dispatching as they added more dispatchers and technicians to the company. They also wanted to be sure that they were sending the closest technicians to calls using the best possible route, which was proving to be a challenge. Prior to implementing GPS tracking, zip codes were being used to dispatch drivers to calls, only to find out that in some cases, out of zip code technicians were actually closer. Given the lack of accuracy in dispatching drivers, this also affected their response time to emergency calls involving water and gas leaks, something that was a huge priority to improve.

The City of Worcester, Massachusetts, wanted to modernize and improve its fleet operations, particularly for its sanders, contracted sanders, street sweepers, and garbage trucks. Some of these vehicles needed to be tracked year-round, while others only required seasonal tracking. During the winter months, the city would receive numerous calls from citizens reporting that their streets had not been cleared. However, there was no way to verify when a street had been sanded or if it had been sanded at all without sending an inspector to the location. The city then put Jim Kempton, Assistant Director of Street Operations, in charge of the GPS tracking initiative.

The City of Pampa, Texas, was facing challenges in managing its fleet of 60 vehicles used across various departments. The Director of Public Works, Donny Hooper, identified that the fleet needed to be managed more effectively, particularly the routing of sanitation trucks. He began researching technologies designed to improve routing and expanded his search to include GPS fleet management solutions after realizing the potential cost savings. Hooper was aware that every day without a GPS fleet management system was a loss for the city.

Western Utility had several vehicles stolen, only to be recovered days later stripped of over $35,000 in tools. They needed to find a way to prevent any further thefts of company vehicles and their valuable tools. WUC also needed to know where their vehicles were at any given moment so they could be dispatched in case of emergency situations, such as cable or phone outages, traffic signal outages, or sewer and waterline breaks.

West Coast Sand and Gravel, a company servicing the construction industry, faced challenges in tracking productivity, customer service, and verifying deliveries due to heavy reliance on communication via radio/phone with drivers. The company sought a more efficient solution to relay information from drivers back to the office and a method to confirm deliveries and pickups that would not consume much time for the driver or employees back at the office. They also needed a GPS tracking solution that was user-friendly so that employees would be able to use the software company-wide.

Singing Hills Landscape, a commercial landscaping installation and maintenance company, was facing a challenge with excessive vehicle idling, especially while crews loaded up equipment and materials. The company suspected that if the vehicles were left running in the yard, they were likely also left running at job sites. Singing Hills also wanted to verify and improve the efficiency of routes taken to job sites to help decrease miles driven and fuel costs. They were also aware that there were many unknowns that GPS fleet tracking software could help them uncover.

Dayton’s Pest Control, a family-owned business in Knoxville, Tennessee, was facing challenges in increasing driver accountability and verifying job completion. They wanted to ensure that their technicians were at the correct locations and were utilizing company trucks appropriately during work hours. Additionally, they faced customer disputes where customers claimed that their technicians had not serviced their accounts. Without a GPS tracking system in place, Dayton’s had no way to verify whether their technicians had completed the jobs or not.

Nubilt, a restoration and construction company based in Denver, Colorado, was facing several challenges related to their fleet management. They were struggling with high fuel costs and needed a tool to monitor how their vehicles were being used. They also needed a way to track when employees arrived and left job sites and their overall whereabouts throughout the day. Most importantly, they needed to improve their dispatching process to ensure that they could uphold their two-hour response time guarantee. The company was looking for a technology solution that could help them address these challenges and improve their operations.

AlliedBarton Security Services, the largest American-owned company offering security officer services, recognized a need for increased patrol and alarm response services for clients and prospects. As the demand for patrol and alarm response continued to grow, AlliedBarton realized they would need an efficient way to track the location of the vehicles and the amount of time they spent at each property. This need for efficient tracking sparked AlliedBarton’s interest in GPS tracking.

Invader Pest Management, a leading pest control company in Phoenix, Arizona, was facing a significant challenge in controlling fuel costs. With gas prices hovering around $3-4 per gallon, the management was keen on understanding their exact expenditure and whether it was justified. Additionally, they needed to monitor how long their technicians were spending at each job location. This data was crucial in assessing the productivity of their technicians and determining if they could handle more jobs per day.

MedCare Equipment Company, a medical equipment delivery company, was facing challenges in finding the most efficient way of delivering items from point A to point B as quickly as possible. The company's mission to improve the health and well-being of every life they touch added a unique challenge as their customers' lives often depended on the items they delivered. The company's IT department understood the value of GPS vehicle tracking and how it could help them complete deliveries faster, but their current provider did not offer the reliable data needed to improve their business. The GPS data they received was strictly in real-time and did not provide them with any historical data, making reporting impossible. As the company grew to service more areas, an increased level of logistical insight was required to meet their standards of excellence.

East Central Energy, a member-owned electric cooperative, was facing challenges in managing its fleet of over 75 vehicles across a large service area of 14 counties. The company needed to optimize its resources and improve its outage response time. The company also had a strong emphasis on safety and wanted to prevent scenarios where technicians or apprentices were unaware of their location during emergency situations. The company also wanted to integrate GPS data with their existing mapping system, MapWise, to improve their outage management system.

Parks & Sons, a waste and recycling hauler in Sun City, Arizona, experienced substantial growth over the past 10 years, significantly expanding their footprint across the Phoenix area. Prior to tracking their fleet with GPS technology, the dispatchers and area supervisors were relying heavily on CB radio and cellular devices to communicate the physical location and destination of their drivers across 50 to 65 varying routes. This led to an unnecessary level of calls throughout the day relaying simple, yet vital, location information. As new stops were added to routes, assigning them was a manual process; one that did not account for inefficient route overlaps. Inefficiencies add unnecessary cost to any organization. Not only do route overlaps extend the amount of time it takes to complete area pickups, it extends the usage of the vehicle and the fuel it takes to operate the vehicle. Parks & Sons needed a better system to understand which vehicles needed servicing and a better way to get them back on the road as quickly as possible.

Cal Building and Maintenance (CBMI) was facing frequent disputes from customers regarding the number of hours their service technicians claimed to have spent on the job. There were also internal suspicions that the service technicians were inflating the hours worked on their field reports. The company needed a solution to eliminate the doubts of the customers and to verify if they were overpaying their workers due to inaccurate time reporting. The challenge was to find a way to hold the service technicians accountable for their time and to provide concrete evidence to the customers about the time spent on their job.

1-800-GOT-JUNK? Toronto, the largest franchise in the network, employs young drivers, often college students, who lack professional driving experience. While these drivers are personable and work well with customers, their lack of experience can be a concern. The company needed a solution to manage these inexperienced drivers and ensure efficient routing to customer locations. The company also wanted to improve its dispatch responsibilities, such as sending the nearest truck to a new pick-up location and re-routing others as needed. Additionally, the company wanted to ensure the security of their vehicles overnight.

J.F. Kitching & Son Ltd., a third-generation family business providing aggregate transportation services, faced a significant challenge in accurately billing its customers. The company bills customers based on the time it takes to deliver the product rather than by weight. This method of billing was complicated by the use of a local toll highway, which has tiered rates based on the time of usage. The company needed an accurate way to measure the hours it took to deliver its products and services to customers.

ServiceMaster of the Valley, a commercial and residential carpet, furniture, and insurable loss cleaning company based in Kentville, Nova Scotia, faced a significant challenge when one of their trucks was stolen. The vehicle was eventually recovered, but it had been damaged and there were no security measures in place to prevent such an incident from happening again. This incident prompted Harry Harmes, the franchise owner, to look into telematics software as a solution to this problem. Several telematics companies approached Harmes, but he chose Geotab because they are a Canadian company and they offered the most seamless and streamlined installation process.

LafargeHolcim, a global leader in the production of construction materials, was facing a problem of tracking the work-rest schedule of their drivers in Azerbaijan. The drivers were responsible for delivering cement to remote regions of the country. However, accidents involving the trucks started happening more frequently due to driver fatigue. The company needed a telematics solution that could track 169 drivers and measure the duration of their work and rest periods.

Several large companies in Sri Lanka were facing difficulties with their corporate shuttle buses. The buses were often late, drivers violated traffic rules, and passengers did not arrive on time at the bus stops, causing drivers to wait for them. These issues negatively impacted the quality of transport services. The companies needed a solution to manage their transport services and a mobile application for passengers.

Papa John’s in Russia was facing a challenge with their courier delivery system. They were using the iiko restaurant automation system, which allowed them to control the premises used and finances, but it did not provide the ability to control the locations and movements of couriers. This lack of information meant that they had no way of knowing how much time the courier spends on delivery, or what happens during the trip, such as breakdowns or dangerous situations on the road.

The customer, a car rental company in Russia, was facing a significant problem with vehicle theft. The company needed a transport monitoring system that could provide remote engine shutdown, real-time monitoring, historical data for analysis and reporting, geofence control, event-based notifications, and a mobile app for vehicle control outside the office. The challenge was to implement a system that could effectively prevent theft and provide comprehensive vehicle monitoring capabilities.

At a hospital in Colombo, Sri Lanka, patients were increasingly complaining about delayed medical attention. The medical staff, in addition to responding promptly to a patient's panic button, had to manually turn off an LED display panel indicating the patient's room where aid was requested. This required setting the time interval between the LED display panel turning on and off manually each time. The hospital executives were seeking a solution to automatically determine the exact time a nurse takes to respond to a patient's request.

The Kyiv Regional State Administration was facing a challenge in controlling the transportation system in the Ukrainian capital and the Kyiv region. Passengers were also struggling with the efficient use of public transport due to a lack of online information on schedules and routes. The administration needed a solution that could provide real-time tracking of buses and offer information on stops and schedules. The solution also needed to be accessible to carriers for planning routes and assigning buses.

The Noginsky agricultural producer in Russia had previously implemented Wialon to monitor specialized vehicles and control fuel. The system was successful in satellite tracking, leading the client to express interest in using the system to monitor raw material in industries, specifically milk. The client needed a solution that could accurately monitor technological processes and provide real-time data.

Zitaat, a Kuwait-based company, provides an online food ordering platform for various restaurants and fast food chains, including McDonald’s, Dip’n’Dip, and Arby’s. The company also provides delivery services for these orders. However, Zitaat faced a challenge in monitoring its fleet of over 500 vehicles and accessing the history of orders. The company needed a robust monitoring system that could track the location and speed of its delivery vehicles, as well as provide information on the battery level of the drivers' phones.

Veltum-Zaporozhye LLC was facing difficulties with their filling station located within the enterprise's territory. The filling station operator was recording the fillings in a paper logbook, which was time-consuming and insecure. Mistakes were often made while filling in the logbook, resulting in discrepancies between the values specified on paper and the actual amount of fuel given. Additionally, fuel was being dumped by drivers, and one fuel pump was out of order.

Puma Energy was facing a significant issue with an increasing number of traffic accidents involving their trucks. The company was unable to analyze the cause of these accidents due to the limited functionality of their monitoring software. This resulted in substantial losses related to damaged vehicles and undelivered cargo, costing about $150K per accident. Additionally, there were fatalities due to tank truck explosions and fuel ignition.