GPS Insight Case Studies Dayton’s Pest Control Uses Fleet Tracking Software to Uncover New Business Challenges

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	Dayton’s Pest Control Uses Fleet Tracking Software to Uncover New Business Challenges GPS Insight

Dayton’s Pest Control Uses Fleet Tracking Software to Uncover New Business Challenges

GPS Insight

Technology Category	Sensors - GPS
Applicable Industries	Consumer Goods
Applicable Functions	Field Services Logistics & Transportation
Use Cases	Fleet Management Track & Trace of Assets Vehicle Telematics
Services	System Integration
Challenge	Dayton’s Pest Control, a family-owned business in Knoxville, Tennessee, was facing challenges in increasing driver accountability and verifying job completion. They wanted to ensure that their technicians were at the correct locations and were utilizing company trucks appropriately during work hours. Additionally, they faced customer disputes where customers claimed that their technicians had not serviced their accounts. Without a GPS tracking system in place, Dayton’s had no way to verify whether their technicians had completed the jobs or not. Read More
About Customer	Dayton’s Pest Control is a family-owned and operated business located in Knoxville, Tennessee. They have been serving Knoxville and the surrounding counties for the past 30 years. As a local source for pest control and crawl space repair throughout the Knoxville, Tennessee area, they have a fleet size of 22. The company is run by Dayton & Sheila Hylton, who are the owners. They were looking for a solution to increase driver accountability and to verify job completion. Read More
Solution	Dayton’s Pest Control implemented GPS Insight, a fleet tracking software, into their business operations. This software allowed them to track the location of their vehicles at all times, providing proof of service during customer disputes by accessing detailed stop reports for any vehicle in their fleet. The software also helped them to raise accountability for their technicians in the field. The implementation of GPS Insight led to a drop in suspicious activities like taking long breaks during the workday or using company vehicles when they shouldn’t. The software also helped them to prevent theft of their expensive pesticides. Additionally, the software helped them to identify and tackle new business challenges such as speeding, excessive idle time, and labor theft. Read More Log in to view content
Contents

Technology Category

Sensors - GPS

Applicable Industries

Consumer Goods

Applicable Functions

Field Services

Logistics & Transportation

Use Cases

Fleet Management

Track & Trace of Assets

Vehicle Telematics

Services

System Integration

Challenge

Dayton’s Pest Control, a family-owned business in Knoxville, Tennessee, was facing challenges in increasing driver accountability and verifying job completion. They wanted to ensure that their technicians were at the correct locations and were utilizing company trucks appropriately during work hours. Additionally, they faced customer disputes where customers claimed that their technicians had not serviced their accounts. Without a GPS tracking system in place, Dayton’s had no way to verify whether their technicians had completed the jobs or not.

About Customer

Dayton’s Pest Control is a family-owned and operated business located in Knoxville, Tennessee. They have been serving Knoxville and the surrounding counties for the past 30 years. As a local source for pest control and crawl space repair throughout the Knoxville, Tennessee area, they have a fleet size of 22. The company is run by Dayton & Sheila Hylton, who are the owners. They were looking for a solution to increase driver accountability and to verify job completion.

Solution

Dayton’s Pest Control implemented GPS Insight, a fleet tracking software, into their business operations. This software allowed them to track the location of their vehicles at all times, providing proof of service during customer disputes by accessing detailed stop reports for any vehicle in their fleet. The software also helped them to raise accountability for their technicians in the field. The implementation of GPS Insight led to a drop in suspicious activities like taking long breaks during the workday or using company vehicles when they shouldn’t. The software also helped them to prevent theft of their expensive pesticides. Additionally, the software helped them to identify and tackle new business challenges such as speeding, excessive idle time, and labor theft.

Impact #1	Increased driver accountability by tracking their location at all times.
Impact #2	Provided proof of service during customer disputes by accessing detailed stop reports for any vehicle in their fleet.
Impact #3	Prevented theft of expensive pesticides.

Impact #1

Increased driver accountability by tracking their location at all times.

Impact #2

Provided proof of service during customer disputes by accessing detailed stop reports for any vehicle in their fleet.

Impact #3

Prevented theft of expensive pesticides.

Benefit #1	Reduced fuel costs by monitoring idle time and reducing speeding violations.
Benefit #2	Reduced labor costs by eliminating false or inflated time cards.

Benefit #1

Reduced fuel costs by monitoring idle time and reducing speeding violations.

Benefit #2

Reduced labor costs by eliminating false or inflated time cards.

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Overview

Dayton’s Pest Control Uses Fleet Tracking Software to Uncover New Business Challenges

Operational Impact

Quantitative Benefit