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The Napa Valley Wine Train, a unique dining experience that offers a three-hour journey through the Napa Valley, was looking for an efficient way to capture customer contact information and communicate with its vast customer base. The family-owned and operated business wanted to significantly grow its customer contact database and educate prospective customers about its services. Before using Trumpia, the Wine Train's method of collecting customers' mobile numbers was limited to manual concierge services. They did not have direct communication tools to engage their customers via mobile, and mostly relied on traditional print marketing, email, and social media to gain exposure. They needed a way to accomplish these goals and keep all contacts and messages organized in a single database and dashboard.

TEDx is a non-profit company that organizes multiple conferences every year with the purpose of presenting 'Ideas Worth Spreading'. During their TEDxOrangeCoast Annual Conference, PointBurst was hired to run their Teen Challenge event in which six teams presented their 'Ideas Worth Doing' in front of an audience of about 20,000 people. PointBurst needed a way for the audience to be able to vote on which presentation they liked the best. Specifically, they were looking for a software that could collect and analyze votes instantly, so they didn’t have to keep their audience waiting for an excessive amount of time before announcing the winners.

Tom Hagen, the owner of Florida Dreamscape Vacations Rentals, faced a significant challenge in communicating with his renters. He used platforms like AirBnB and Vrbo to list his properties, but these platforms did not provide an efficient way to communicate with renters other than email, which was seldom used by the renters. As a result, about 90% of his renters would call him throughout the day for various queries. Tom tried to use a basic texting system, but it required him to manually send every message, which was time-consuming and inefficient. He was in search of an automated solution that could handle these tasks for him and save his time.

NHN Entertainment was looking to diversify their strategy for how they generate downloads of their games, and specifically how to efficiently and effectively direct customers to their games’ download sites. They wanted a solution that could rapidly gain opt-ins and direct customers to their games' download sites in a streamlined manner.

Hankook Tires, a leading tire manufacturing company, was facing a challenge in coordinating shipments between their truckers and customers. With multiple deliveries ongoing at the same time, they needed an effective way to manage this process. They knew that texts were the most effective form of communication to accomplish this, but they needed a system that was able to scale to thousands of texts a month.

RMG Mall Media, a premier mall-based digital network in the U.S., was looking to run a Text-to-Win campaign for the first time. They wanted to engage affluent audiences in premium shopping mall food courts across the country. However, they faced a challenge: they needed to run multiple Text-to-Win campaigns simultaneously throughout their mall-based food courts. This was a new venture for them, and they were looking for a cost-effective way to test the waters.

The Ohio Public Library Information Network (OPLIN) was facing a challenge in sending text alerts to their patrons. The SMS software plugins for their library card catalog system were either too expensive or unavailable. They were in need of a text messaging service that was easy to use and could handle a large volume of messages.

Jump A Roos, an indoor Family Entertainment Center, was looking for a cost-effective way to attract new customers and maintain a solid foundation of repeat visitors. They had previously tried different types of marketing but were now interested in mobile text marketing. The company caters to families and children, so they needed a solution that would help them communicate with parents directly and effectively. They were also looking for a way to consolidate existing contacts and newly collected contacts into one comprehensive database.

Jack’s Surfboards needed a way to reach all of its current and prospective customers. This was particularly challenging due to the diversity of their customer base, which included local, on-the-go customers who might respond best to text; people living out-of-town who generally check Facebook and then purchase only online; and others who respond best to email. Before using Trumpia, Jack’s Surfboards could only capture customer data by requesting email addresses at the point-of-sale. Each time it had an event, Jack’s sent out an Evite to its email list -which involved some level of data entry each time. So the retailer found it difficult to manage its opt-in list and track response rates. With multiple stores, Jack’s needed a better way to target its message. It wanted to filter and segment customers according to which store they usually visited and whether or not they lived locally or out-of-town.

The Teen Project aimed to find a way to enable homeless and at-risk teens to access vital services. After doing some research, they realized that even though they might be homeless, most teens have a cell phone. Competitive analysis further revealed that while there were some texting services out there for homeless youth, none were able to address their needs on a nationwide level.

Con Edison, a company with an unwavering commitment to doing business ethically, was using an in-house software solution to manage conflict of interest (COI) reporting, tracking, and mitigation processes for its 15,000 employees. However, the system presented several challenges due to the high number of respondents to annual surveys and the need for streamlining and increased visibility of the information disclosed. The workflow required employees to navigate through multiple screens and did not allow them to reference past responses when completing new disclosures. These complications prompted a need for a better process for tracking reported conflicts and a clearly defined workflow.

Axis, a property services company, is under growing pressure to address the real estate sector's contribution to 40% of global emissions. Tenders in this industry used to be decided by balancing price and quality. However, sustainability is growing in weight, often playing a critical role in winning bigger contracts. The shift in customer expectation has happened quickly, but the industry’s ability to keep pace is hindered by legacy processes. Oliver, a member of the Axis team, felt like he was spending all of his time pulling fragmented data points into bloated spreadsheets that offered little insight. He knew that in order to actually set reduction targets and take action on Axis’ carbon emissions, he would need a solution that would give him the space to be more strategic.

Softwire, a software development company, was seeking a truly impactful climate policy. They wanted to identify interventions that would make a significant difference, rather than those that only sounded good in theory. The company recognized the need for carbon dioxide removal at scale to achieve global net zero and neutralize residual emissions that couldn't feasibly be reduced. The Intergovernmental Panel on Climate Change (IPCC) estimates that by 2050, we need to be removing 10 billion tonnes of carbon dioxide from the atmosphere per year, even if its ambitious emissions reductions targets are met. However, globally, only thousands of tonnes have been removed to date.

IAMGOLD, an international mining company, has been calculating its greenhouse gas (GHG) emissions since 2007. The results are used to guide business practices and to report to the CDP, as well as to the Mining Association of Canada’s (MAC) “Towards Sustainable Mining” Protocol. However, the company was facing challenges with its existing method of using spreadsheets for data collection, emission calculation, and analysis and reporting of results for various schemes. The company was seeking a more efficient, transparent, and flexible solution. Additionally, IAMGOLD needed to analyze data associated with different processes present at each mining, exploration, or office location, which proved challenging when using spreadsheets.

Greenergy International Ltd., a London-based fuel company, needed to implement a system that could formally account and measure the tCO2 e emitted by the company annually. The company wanted to improve the quality of its reporting to key stakeholders and needed a fast turnaround. In June 2010, Ecometrica worked with Greenergy to quantify the greenhouse gas emissions associated with their operations for the financial year 2009/10. Ecometrica quantified Greenergy’s emissions from its fuel supply and distribution network, including the UK’s largest biofuel plant, as well as traditional office-based activity and business travel.

National Express Group, a leading international public transport operator, had a CDP Climate Change disclose score of 59 in 2013, placing them in band D. This was a concern for a company with challenging efficiency targets. It was clear that part of National Express Group’s 2014 environmental strategy would be to improve this score. The company aimed to become the highest-ranked public transport company in the UK, outperforming key competitors such as Stagecoach Group and Go-Ahead Group.

Carclo plc, a constituent of the FTSE SmallCap Index, wanted to enhance its sustainability credentials for tenders, and improve reporting capabilities in time to comply with UK mandatory carbon reporting regulations, which affect FTSE SmallCap organisations. The company, which reported revenues of £97.3m in 2014, derives its revenues from the supply of fine tolerance, injection moulded plastics components, mainly for medical products and the design and supply of specialised injection moulded LED-based lighting systems to the low-volume premium automotive industry.

RSA Group plc, a global general insurance company, was in need of a system that could formally account and measure the tCO2 e emitted by the company annually. The company was also looking to improve the quality of its reporting to key stakeholders and improve delivery timescales. Prior to the implementation of the Our Impacts web-based GHG accounting solution, RSA was using a traditional spreadsheet-based assessment for their inventory and submissions to the Carbon Disclosure Project (CDP).

Pratibha Syntex Ltd, one of the world’s largest full vertically integrated suppliers of all types of knitted textile products, faced the challenge of implementing a system that formally accounts and measures the tCO2 e emitted by the company annually. The company wanted to improve the quality of its reporting to key stakeholders and enhance its business functions. The company works with around 30,000 farmers, hires 8,000 employees and supplies renowned global apparel brands from over 20 countries. It produces around 60 million garments every year and has a strong ambition to be seen as a leader in driving societal and environmental responsibility.

Associated British Foods plc (ABF) is a multinational food processing and retailing company with a presence in 80 countries and several business sectors. The company has been publishing environmental data for many years. However, ABF's existing system, BSI Entropy, is a pure data collection tool with no built-in emission factors or the ability to run calculations for UK Mandatory Carbon Reporting compliance. With a presence in so many countries, identifying and maintaining accurate and up-to-date emissions factors was a constant and complex issue for ABF.

Aggreko, a global leader in temporary power generation, was faced with the challenge of monitoring and reporting Greenhouse Gas (GHG) emissions, which was not previously core to their corporate communications. This aspect needed to be strengthened, especially ahead of the requirement to report GHG emissions in Directors’ Reports. Aggreko wished to implement a comprehensive and auditable GHG monitoring system for its global operations, including its fleet of generators and chilling equipment.

Pearson PLC, a British multinational publishing and education company, has been reporting environmental impacts for many years using spreadsheets. The spreadsheet was vast, with over 1,400 sites, and was becoming difficult to manage. This, coupled with the new UK mandatory reporting regulations, led Pearson to review its reporting processes and instead look to specialist providers to supply an online sustainability reporting solution. Pearson required a software service with features that included robustness and quality of data, accuracy, auditability, ease of use, ability to produce real-time management info such as reports and analytics, and the ability to integrate with finance, ERP and energy systems.

KAZ Minerals Group, a high growth copper company focused on large scale, low cost open pit mining, needed a user-friendly system that could be easily integrated with a reporting feature. This system needed to allow data to be captured easily and provide insights into their requirements. The company, which employs around 13,000 people, is a high profile company in Kazakhstan. Emex was chosen for the second time in 2015 following an internal re-organisation. The platform selected needed to be fully localised into Russian and strong in incident management, risk assessment and auditing. The Group needed a single HSE reporting system with easy integration for all subsidiaries, accessible all in one place.

Hernic Ferrochrome, the world’s 4th largest integrated ferrochrome producer, needed a robust system to manage Safety, Health, Environment, and Quality (SHEQ) and compliance within those areas. The company required a system that would integrate with the core of different information and process flow systems. A further essential requirement was a system that would exist as a management tool in handling the information obtained from the integration of these various systems. The company needed a system that would be fully functional from go-live onwards, simple to use, and can report correct data at any given time through reporting and dashboards. The company also wanted to manage all its 700 employees together with their 3000 contracted employees with regards to SHEQ. At any time, it was necessary to see who is on site as no contractor, or contractor’s staff member, who is not fully compliant in terms of rules and regulations, are allowed access to the property.

Senwes, a leading agricultural company in South Africa, needed to implement Integrated Management Systems for Health, Safety, Environment and Compliance (HSEC), Enterprise Risk Management (ERM), Internal Compliance and Internal Audit. The ERM system was built to accommodate Senwes’s quantitative approach to assessing risk. Senwes monitors a risk register of around 260 identified risks within 22 risk categories throughout the Group. The group’s residual risk exposure range from USD 21 million with a very low risk tolerance level to around USD 42.5 million in catastrophic drought events. Senwes previously calculated their quantitative risks using spreadsheet-based systems that were not able to provide real-time information. They needed to replace these spreadsheets with a centralized, electronic system that would provide real-time risk assessment information.

South Deep gold mine recognized that its way of managing health and safety was outdated and inadequate. Manually managing spreadsheets for example, posed many problems including difficulty with analysis, standardizing data throughout the company, and unsuitability in terms of formatting for reporting purposes. It required a lot of resources to manage, was time-consuming and inefficient, and was ultimately deemed to be unsustainable. South Deep thus desired an integrated system for environment, health, and safety – a digital system that would be able to centralize all EHS information, and provide the company’s management and leadership team with the information which they needed to gain rapid insights into the mine’s health and safety information, as well as save time compiling the necessary reports.

Golder UK was tasked with implementing a system to capture the response of Stakeholders of the High Speed 2 rail project between London and Birmingham and report back to the The Examiners of Petitions for Private Bills of the House of Commons and the House of Lords. The project brief was to capture and monitor the responses of stakeholders in order for them to be reported back to The Examiners. All facets of the responses needed to be captured including the form of communication; the location of the area of concern; and the nature of the concern. In addition to this, strict controls had to be put in place ensuring that there was no duplication of responses captured.

Transnet Freight Rail, a transportation company based in Johannesburg, South Africa, was facing challenges with its quality management system. Prior to implementing IsoMetrix, the company's systems were primarily paper and spreadsheet-based. This made the generation of reports and the analysis of trends extremely difficult and time-consuming. The company needed a solution that could consolidate and import data from the previous systems and spreadsheets, and manage change effectively.

Sasfin Bank Ltd was facing challenges in managing its risk across 10 key areas including Operational risk, Business risk, Credit risk, Market & Investment risk, Capital Management risk, Funding & Liquidity risk, Reputational risk, and IT & Cyber risk. The bank was using outdated manual methods like Excel spreadsheets which were proving to be insufficient. The bank was also facing limitations in reporting due to its largely manual processes. The risk data was siloed and segmented throughout the company, making reporting a time-consuming manual process.

Endeavour Mining, a multinational gold mining company operating predominantly in West Africa, was facing difficulties collecting data from its various mining sites spread throughout West Africa. The existing data being collected was not sufficiently comprehensive nor was it being received timeously enough to satisfy the organization. It also did not suit its reporting purposes with regards to the increasingly important ESG measures and standards which are now typical throughout the industry. Furthermore, the company was saddled with an outdated EHS software system that did not offer the functionality and ease-of-use that Endeavour Mining desired. Finally, the organization needed a software package with multi-language support that catered for users with a primary language other than English.