Trumpia Case Studies Ohio Public Library Information Network

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	Ohio Public Library Information Network Trumpia

Ohio Public Library Information Network

Trumpia

Technology Category	Application Infrastructure & Middleware - API Integration & Management
Applicable Industries	Education
Applicable Functions	Sales & Marketing
Use Cases	Public Warning & Emergency Response
Services	System Integration
Challenge	The Ohio Public Library Information Network (OPLIN) was facing a challenge in sending text alerts to their patrons. The SMS software plugins for their library card catalog system were either too expensive or unavailable. They were in need of a text messaging service that was easy to use and could handle a large volume of messages. Read More
About Customer	The Ohio Public Library Information Network (OPLIN) has been serving 96 public library systems throughout Ohio since 1995. They provide these libraries with information-related services. One of the services they offer is sending mass scale text notifications and alerts such as past-due rentals to their patrons. They have collected roughly 49,000 unique phone numbers and send nearly 11,000 notifications a week. Read More
Solution	OPLIN found a solution in Trumpia’s API and Email-to-SMS technology. By integrating these technologies into their existing information systems, they were able to add texting capabilities. This allowed them to send text reminders to their patrons easily and efficiently. The solution was scalable, allowing them to handle the large volume of messages they needed to send each week. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Applicable Industries

Education

Applicable Functions

Sales & Marketing

Use Cases

Public Warning & Emergency Response

Services

System Integration

Challenge

The Ohio Public Library Information Network (OPLIN) was facing a challenge in sending text alerts to their patrons. The SMS software plugins for their library card catalog system were either too expensive or unavailable. They were in need of a text messaging service that was easy to use and could handle a large volume of messages.

About Customer

The Ohio Public Library Information Network (OPLIN) has been serving 96 public library systems throughout Ohio since 1995. They provide these libraries with information-related services. One of the services they offer is sending mass scale text notifications and alerts such as past-due rentals to their patrons. They have collected roughly 49,000 unique phone numbers and send nearly 11,000 notifications a week.

Solution

OPLIN found a solution in Trumpia’s API and Email-to-SMS technology. By integrating these technologies into their existing information systems, they were able to add texting capabilities. This allowed them to send text reminders to their patrons easily and efficiently. The solution was scalable, allowing them to handle the large volume of messages they needed to send each week.

Impact #1	OPLIN was able to integrate texting capabilities into their existing information systems.
Impact #2	They were able to send text reminders to their patrons easily and efficiently.
Impact #3	The solution was scalable, allowing them to handle the large volume of messages they needed to send each week.

Impact #1

OPLIN was able to integrate texting capabilities into their existing information systems.

Impact #2

They were able to send text reminders to their patrons easily and efficiently.

Impact #3

The solution was scalable, allowing them to handle the large volume of messages they needed to send each week.

Benefit #1	OPLIN is now able to send nearly 11,000 notifications a week.
Benefit #2	They have collected roughly 49,000 unique phone numbers.

Benefit #1

OPLIN is now able to send nearly 11,000 notifications a week.

Benefit #2

They have collected roughly 49,000 unique phone numbers.

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Overview

Ohio Public Library Information Network

Operational Impact

Quantitative Benefit