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ShareThis Case Study: Utilizing Domo for Better Decision Making
ShareThis, a company specializing in making social data actionable, faced challenges in sharing its own data within the organization. The information was scattered across multiple sources, making it difficult to create narratives around the data. The company was relying on pulling spreadsheets into Excel, combining them, and creating macros. The team was spending 15-20 hours a month creating custom dashboards. The data was not real-time and the process was time-consuming and inefficient.
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Capco's Transformation with Domo
Capco, a leading provider of global business and technology solutions for the financial services industry, was struggling with a lack of visibility into multiple data sources. This resulted in hours of manual reporting that hindered executives’ ability to make informed decisions. The limited view of people data also impacted manpower planning. Capco needed a consolidated view into data that allowed them to look at data as information instead of just raw data.
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SABMiller's Transformation with Domo
SABMiller, a multinational brewing and beverage company, faced challenges in monitoring its brands due to disconnected data sources. The company operates in 80 countries and has over 200 brands, making it difficult to maintain a standardized system for all data assets. The company wanted to create a global, standardized system into which all data assets could be plugged. They also wanted to drill deeper into data for insights into the business.
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Stance's Transformation with Domo
Stance, a leader in the retail segment, was facing challenges in spotting key trends in its business. The company was unable to combine disparate data sources into one centralized location, which hindered its ability to track real-time, comprehensive inventory levels. Furthermore, Stance lacked the capability to easily compare performance across all dimensions of the business. This lack of visibility and understanding of how every arm of the business was affecting each other was a significant obstacle.
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The Cliffs Improves Business Operations with Domo
The Cliffs, a real-estate development and private club company, was struggling with visibility into multiple data sources to track performance relative to targets. The company operates multiple real estate offices and member amenities, including seven luxury private country clubs, seven championship golf courses, five wellness centers, seven restaurants, seven retail shops, and private event venues. The company wanted to reduce the number of manual spreadsheets and hours spent on reporting. They needed a centralized location to view key performance indicators for each department in real time.
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Rakuten Marketing's Transformation with Domo
Rakuten Marketing, a global digital marketing technology and services company, was facing challenges in providing high-level data to its clients and executives. The reported information was often outdated, and the process of gathering and sharing data was too manual. This was a significant issue as Rakuten Marketing places high value on actionable information. The company needed a solution that could provide real-time, accurate data to its clients and executives.
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Lendio's Implementation of Domo for Real-Time Business Insights
Lendio, a company that aggregates lenders into a simple online platform, was facing challenges due to a lack of quality data. The company had limited visibility into multiple data sources, which led to outdated reporting. They needed the ability to look at all data sources in one place to get a real-time view of the business. Additionally, they wanted an option that allowed everyone in the office to create and view reports on their own.
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DHL Global Forwarding Enhances Temperature Controlled Logistics with Domo
DHL Global Forwarding’s Temperature Management Solutions group provides temperature controlled logistics for the pharmaceutical and biotech industries. Temperature is critical in shipping because certain pharmaceutical and biological goods can lose their efficacy if they do not stay within the required temperature range. This can have devastating consequences for someone who is relying on that medicine. The group needed a robust analytics tool that could work seamlessly with DHL’s proprietary IT system ‘LifeTrack’ to provide visibility into millions of data points captured throughout the shipping process. The existing system alone had limitations on the number of tables and data sources that could be combined.
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American Medical ID's Transformation with Domo
American Medical Identifications, a premier provider of custom medical ID jewelry, operates under two different brands - American Medical ID and One Call Alert. Each brand had different business models, custom order management systems, and websites reporting different pieces of information. The company needed a widespread, easy-to-use solution that would enable everyone in the organization to access the same data. They also wanted to ensure the accuracy of the data and make it easily digestible enough to see trends.
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Xactly Optimizes Incentive Programs with Domo
Xactly, a rapidly growing company that optimizes incentive programs, was in search of a solution that would help them effectively manage and share some of their data. The company needed a system that could handle the increasing amount of data generated by their expanding sales teams and territories. They also required a solution that was mobile-friendly, as their salespeople and business personnel were increasingly relying on mobile devices for their work.
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smartShift Technologies' Transformation with Domo
As a leader in the enterprise software management revolution, smartShift was experiencing rapid growth. However, it was important to have consistent information and data available to everyone on the team in order to collaborate around projects and business. The company needed a platform that could work across different teams and departments. They also wanted a reporting system that would bring data sources together in one location to be turned into meaningful information.
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Rapid7 Case Study
Rapid7, a leading provider of security data and analytics solutions, was facing challenges with their data management. Despite being a data-driven company, they were spending a significant amount of time each month creating recurring reports. This was not only time-consuming but also hindered their ability to innovate and analyze the most relevant data. They needed a reliable data management platform that could integrate seamlessly with their existing systems and provide access to the same data across the organization.
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Loveland Living Planet Aquarium Leverages Domo for Data Centralization and Real-Time Analytics
Loveland Planet Aquarium was facing a challenge of scattered data across multiple sources and platforms, including Gateway Ticketing, Facebook, and Google Analytics. The visualizations were scarce and reports were difficult to consume and understand. The information wasn’t available in real time, which was affecting the efficiency and informed decision-making process. They needed a solution to centralize all of their business data in order to quickly provide executives, managers, and directors the information they needed to effectively run the business.
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Apria Healthcare's Transformation with Domo
Apria Healthcare, a leading home healthcare organization serving over 1.2 million patients annually, was facing challenges with its sales organization. The company's data environment was siloed, which resulted in limited visibility into real-time sales data. This lack of access to crucial information was hindering the sales team's ability to make informed decisions. Furthermore, Apria needed a solution that was easy to use and could translate complex data into a format that an operational audience could understand and utilize effectively.
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Danaher's Transformation with Domo
Danaher, a global science and technology innovator, was in need of a solution that could provide a clear return on investment and pull their multiple sources of data into meaningful insight. The company needed a cloud-based data management system to pull data from more than 200 operating companies and put it into one centralized location. The data needed to be visually appealing and accessible to everyone. The challenge was to find a tool that could efficiently pull data from various systems into the cloud, bind it together, and provide access to meaningful insights.
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Jefferson University and Health System's Transformation with Domo
Jefferson University and Health System, a rapidly growing institution in the healthcare and education sector, was facing challenges in capturing metrics to measure the success of their Blueprint for Strategic Action (BSA) initiatives. The BSA was a strategic plan aimed at optimizing operations, enhancing consumer experience, and delivering business value. The Technology Innovation and Consumer Experience group within the Information Services & Technology team was tasked with leveraging technology to achieve these goals. However, they needed a way to operationalize the BSA in a manner that allowed the executive team to receive continuous updates on progress.
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Express Locations Case Study
Express Locations, a premium retailer for T-Mobile USA, faced significant challenges in distributing timely information to their front-line sales associates. The company was hindered by an inefficient process to get data into the hands of those that drive the business. They lacked a communication platform that was usable across stores, regions, and divisions. This lack of real-time communication and granular insights was affecting their productivity and customer satisfaction.
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Univision's Transformation with Domo
Univision, the largest Spanish language broadcast television network in America, was facing a significant challenge in gaining real-time revenue insights to make informed business decisions and optimize revenue yield. The company needed granular insights into revenue, impressions, and cost per impression. However, they had no visibility into data by device, by platform, or by partner. This lack of data visibility was hindering their ability to make strategic decisions and optimize their programmatic advertising efforts.
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Colony American Finance's Transformation with Domo
Colony American Finance (CAF) was facing a significant challenge in managing and integrating data from various business and marketing platforms. The data was scattered across more than a dozen different cloud-based applications, making it difficult to consolidate and analyze. The company was in dire need of a tool that could bring all this data into a single location for easy access and analysis.
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Builder Media Solutions Leverages Domo for Improved Efficiency and Client Retention
Before implementing Domo, Builder Media Solutions was struggling with a time-consuming, manual, and often messy process of combining multiple data points together each month. This inefficient process was negatively impacting their client retention rate, which was only at 50 percent. The company was in dire need of a solution that could attribute their success directly to their efforts. They were looking for a central location to pull the different data channels together and needed the ability to spend time analyzing their data versus compiling it into reports each month.
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European Wax Center Case Study
European Wax Center, a rapidly growing lifestyle brand offering body waxing services and beauty products, was facing a challenge in consolidating and viewing transactional, associate, and guest data information across various company verticals including operations, finance, human resources, and legal. The data was spreadsheet-driven and flat, which made it difficult to analyze and draw insights from. The company needed a customizable data platform that could meet its specific business needs and allow for more efficient data analysis.
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The Sandbox Agency Improves Client Engagement with Domo
The Sandbox Agency, a full-service communication agency with a focus on the healthcare sector, was facing challenges in providing actionable insights into campaign performance to its clients. The agency's existing tools were limited in their ability to provide campaign analytics, which hindered their ability to provide clients with customized reporting. The agency wanted to provide clients with a way to layer and visualize campaign data. They also needed a more efficient way to combine and present analysis from multiple data sources.
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Timbers Resorts Case Study
Timbers Resorts is a global firm that operates sixteen luxury resorts in various locations around the world. The company needed a vertically integrated solution to track interior design, construction, operation, and exchange system information across 12 different time zones. Prior to implementing Domo, the company received reports 20 days after the month closed and had no insight into sales data across zip codes. This lack of real-time data and insights posed a significant challenge for the company in making timely and informed decisions.
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PrinterLogic's Implementation of Domo for Enhanced Data Analysis
PrinterLogic, a leading enterprise print management solution provider, was facing challenges in accessing real-time data and insights for efficient decision-making. The executive team was unable to quantify the success of their efforts due to the lack of a comprehensive view of multiple data sources and millions of rows of data. They needed a tool that could connect to a rich set of data and be managed internally without requiring extensive technical resources. The company was spending a significant amount of time and resources on high-level individuals to pull reports, which was not cost-effective.
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Turo Case Study
Turo, the world's largest peer-to-peer car-sharing marketplace, was facing challenges in making sense of their vast amount of data. The manual reporting process was tedious and slow, hindering the company's ability to make quick, data-driven decisions. Furthermore, the information wasn't delivered in real time, which further delayed the decision-making process. The company needed a solution that could automate their reporting process and provide real-time insights.
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Purchasing Power's Efficiency Improvement with Domo
Purchasing Power, a successful online retailer, was facing challenges in communicating metrics to company stakeholders as it required too much human intervention. The decision-makers in the company also needed mobile access to their data for convenience and efficiency. The company was seeking a solution that could streamline the process of data access and sharing, and provide real-time insights for immediate action.
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Randstad Sourceright's Transformation with Domo
Randstad Sourceright, a global talent leader, was facing the challenge of connecting multiple systems across multiple customers and geographies into real-time and accurate data. The company was operating as a reactive and backward-looking metrics company. The lack of real-time data made it difficult for the company to foresee any issues that might affect meeting a customer deadline. This lack of predictive insights was affecting their ability to meet or exceed customer expectations.
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eBay Case Study
eBay, a giant in online retail, was struggling with managing its vast amount of merchant data. The sales and marketing operations team found it extremely challenging to combine multiple data sources. The team was spending days building weekly reports in Excel, which were outdated by the time they reached their destination. The lack of a unified and updated view of their data was hindering their ability to make timely and informed decisions.
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Vinomofo's Transformation with Domo
Vinomofo, an online wine retailer, was facing challenges with data accessibility. The company's data was locked in its custom-built website, and whenever executives needed data for marketing segmentation or other purposes, they had to request it from the web team. However, the web team was often occupied with other projects, making it difficult for executives to obtain the necessary data. This lack of easy access to data hindered the executives from making informed business and sales decisions. The company was in need of a solution that would allow them to take ownership of their data and have a one-stop shop for all data access.
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GlamCorner's Transformation with Domo
GlamCorner, Australia’s largest online designer fashion rental destination, was experiencing rapid growth but lacked detailed and accurate data to manage this growth effectively. The company was struggling to identify bottlenecks as it scaled, and the management was often left guessing how to help the business reach its potential. They needed insights into their inventory and its performance over time. They were also looking for real-time data instead of updates that were only available every week or month.
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