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The telecom provider, operating one of the largest LTE networks in the US and serving over 80 million customers, faced the challenge of protecting a vast and diverse network environment. The network supports a wide range of traffic, from voice calls to streaming video, with the traffic mix and bandwidth requirements changing daily. The provider needed to secure an expanding attack surface with traffic entering the network from various sources, including handsets, the Internet, and point-to-point vendor connections. Concurrently, the provider was grappling with an increase in the volume, diversity, and sophistication of cyber attacks. In recent years, service providers have fallen victim to highly visible DDoS attacks that disrupted networks and services. Attackers also frequently stole credentials and attempted to gain access via brute force attacks. The telecom provider required network security defenses that could accommodate the rapid growth of its customer base, traffic volumes, and the global cyber attack landscape.

The University of Bergamo, a public university in Italy, faced a significant challenge in managing and securing its large, segmented network. The university, home to 25,000 students and 600 staff members, is spread across 20 sites in the city of Bergamo. The challenge was to protect the personal data of all its students and staff across multiple networks, systems, and devices, all managed by a small IT team. Each year, the university welcomes a new class of students who need to be taught how to work within the university’s IT network security policy. The security solution needed to be effective across all these networks and manageable by a small team.

Medical Advocacy & Outreach (MAO), a nonprofit medical institute based in Montgomery, Alabama, was facing a significant challenge in upgrading its security infrastructure to support its rapid growth and meet compliance requirements. The organization had been relying on third parties for network management and security services, and the anti-malware product installed on the endpoints was not sufficient to meet compliance requirements. The existing security measures were outdated and not capable of defending against threats such as malware and ransomware infections. The challenge was to enhance the clinic’s security posture to effectively defend against these threats and support the organization's growth.

X by Orange, the B2B technology arm of Orange Spain, was faced with the challenge of making cloud-based security available to advanced service companies at an affordable price. The company aimed to automate security management and provide peace of mind to its clients. As it began developing two new products, X-Privacy and X-Security, X by Orange needed a security solution that would ensure the products were not only affordable, predictable, and easily operated, but would also protect their clients’ corporate data from known and unknown cyber threats without requiring hands-on management. The challenge was to find a solution that would provide a high level of security, be easy to use, and would not require a long-term commitment from their SMB clients.

Bezeq, Israel's leading telecommunications service provider, faced the challenge of ensuring end-to-end security management for its business customers. As a market leader, Bezeq was a target for ambitious mobile operators, internet providers, and content makers, making it crucial to protect and grow its mobile, internet, and TV services businesses. The company needed to develop security solutions that addressed customer needs and ensured data security, particularly in light of the increasing importance of connectivity and data security in the telecommunications sector. Furthermore, Bezeq needed to maintain its speed to market, moving quickly and with certainty to seize lucrative opportunities when they arose.

Centrify, a leading cybersecurity company, faced several challenges when moving its software-as-a-service (SaaS) applications to Amazon Web Services (AWS). The first challenge was cloud inventory management. With new application deployments, various security groups, IAM roles, policies, and Amazon Simple Storage Service (Amazon S3) buckets were created. Due to the dynamic nature of SaaS environments, the Centrify IT team had to spend significant time to stay updated with their environment and assets. The second challenge was cloud compliance. Centrify needed to ensure continuous compliance with various frameworks in their rapidly scalable AWS environment. Misconfigurations or policy changes could immediately make them non-compliant. They needed automation capabilities built into their existing workflow process. The third challenge was network visibility. Centrify required a solution that could provide a detailed view of the security infrastructure and help identify misconfigurations. They needed a tool to synthesize and visualize information from multiple accounts and regions from a single pane of glass.

Regina Miracle, a leading manufacturer of intimate wear, sportswear, and personal protective equipment, was facing a significant challenge in terms of cybersecurity. The company was experiencing an increasing number of phishing and malware attacks on its Office 365 users. The company's IT team was responsible for managing and securing more than 7000 endpoints and users, which was becoming increasingly difficult due to the rising number of attacks. The company had previously relied on Microsoft protection for its Office 365 Email solution and Trend Micro for endpoint security. However, these solutions were not keeping pace with the rapid increase in email phishing and malware attacks. The situation was further exacerbated by the pandemic, with phishing campaigns targeting webmail and SaaS applications becoming the most significant threat to the company.

Jebsen Group, a leading brand builder and investor, faced a significant challenge in securing its digital transformation. The company had built an agile infrastructure to support the digital transformation of its internal processes and integration touchpoints with customers. This IT architecture included cloud, on-premises, and hybrid environments to support each business unit most effectively. However, the company needed consistent protection and quality of service across its locations, as well as between its AWS cloud and on-premises environments. Gathering threat intelligence across its locations was critical to maintaining consistent security for all users. The company was particularly concerned about credential phishing and wanted better protection for endpoints. Cost-effective scalability was essential, and previous efforts to cope with a growing attack surface had involved completely replacing firewalls or buying extra capacity that might not be needed. Jebsen Group was seeking a solution that delivered high visibility with easy manageability across its diverse environments.

Listrak, a digital marketing platform for retailers and consumer brands, faced a significant challenge in scaling to support rapid growth and high-capacity requirements. The company needed to deliver high performance to its clients and improve its overall security posture and visibility. The challenge was particularly acute during peak retail periods like Black Friday and Cyber Monday, when network throughput could triple or quadruple, processing millions of connections per second. The platform had to deliver 100% uptime and maximum performance. However, the traditional firewall that Listrak had been using had reached its capacity limits, becoming unstable and unpredictable, and was also difficult to maintain.

Landkreis Augsburg, a district in Bavaria, Germany, was facing a significant challenge in scaling its security to keep pace with rapid growth. The district provides services to citizens, businesses, and visitors through its main office and 14 other locations. It also provides internet access, digital capabilities, and security to 17 schools and 19 local communities. The district's IT team was responsible for managing the security of approximately 1,000 endpoints and 2,000 Windows devices through a single Check Point firewall cluster. However, the rapid growth was straining its capabilities. Additionally, the district was continuously expanding its offerings, which needed to be secured. A second firewall cluster secured the school networks, including about 3,000 Windows devices and wi-fi networks with approximately 6,000 clients. The district needed a hyperscale solution that could offer scalability without impacting performance, integrate easily with a high-availability data center strategy, and manage new challenges with existing tools.

Aegean Baltic Bank (AB Bank), a Greece-based financial institution, faced significant challenges in ensuring the security of its financial data and providing a secure remote access environment for its employees. The bank, which operates under the regulatory supervision of the Central Bank of Greece, needed to protect the integrity of its financial transactions and safeguard its network from cyber threats. The bank's reputation and the trust it had built with its clientele were at stake. Cyber attacks posed a significant threat to the bank's systems and transactions. The bank required a simple-to-manage solution that could protect its environment and user endpoints from viruses, bots, malicious websites, and other threats.

Valtori, the public managed service provider to Finland's government, was facing significant challenges with its service delivery platform. The platform was experiencing numerous outages due to high traffic volumes, maintenance, and software upgrades, affecting all Valtori customers. The network and security capacity was limited, and the diverse environments of the customers made management complex. Valtori's customers include government offices, ministries, government-owned corporations, public authorities, and organizations with public administration or service responsibilities. The company was tasked with ensuring the availability, integrity, and confidentiality of government data and services for more than 100 separate organizations. The complexity of the networking and security environment, serving tens of thousands of employees, was further compounded by the fact that some agencies operated with cloud infrastructure, some used on-premises infrastructure, and others had hybrid infrastructure.

SE2, a third-party administrator of life insurance contracts and annuities, faced the challenge of securing a complex, multi-account AWS environment. The company needed to gain visibility and enforce governance without inhibiting business-critical development. The task was to secure and manage both on-premises and cloud environments with the same team. The move to the cloud gave SE2 agility and resilience, but it also meant securing more, faster, in a constantly changing cloud environment while ensuring the company's security posture stayed strong. The company had to manage 500 EC2 instances with several hundred security groups and multiple users authorized to make configuration changes.

ViuTV, a licensed free television station in Hong Kong, faced significant security challenges as it expanded its cloud footprint. Initially, the company launched its services using a traditional physical infrastructure, but soon migrated to AWS to handle unpredictable traffic volumes and eliminate server management issues. However, this shift led to three major security concerns. Firstly, ViuTV lacked visibility across all its cloud accounts and assets, making it difficult to ensure proper usage and prevent data leaks or security loopholes. Secondly, the company needed to protect against misconfiguration risk, which could expose the system to threats. Lastly, ViuTV wanted to ensure compliance with security standards and frameworks as part of its risk management strategy. The security options offered by its cloud providers were too fragmented to provide the necessary visibility and control.

Grupo Telvista, a leader in contact center solutions, faced the challenge of securing applications, data, and workloads in their private cloud. The company sought to virtualize security management to improve efficiency and gain industry-leading threat protection. The migration to a private cloud infrastructure based on VMware ESXi virtualized machines was aimed at reducing costs, simplifying infrastructure management, and increasing business resilience. However, this transition also required robust security measures to protect the virtualized environment and prevent the lateral spread of threats.

SONPO, a security, development, and integration services provider, faced the challenge of protecting its clients against zero-day threats hidden in email attachments and transferred files. The company needed to integrate sandboxing technology for malware analysis with their file transfer service offering. The challenge was to ensure protection across a wide range of client businesses, infrastructures, and file types. The company was also tasked with defending against ransomware, malware, and other zero-day threats, which is an ongoing challenge for companies worldwide. Each organization that SONPO served had a unique environment to defend, so there was no one-size-fits-all security solution.

Regione Marche, the local government body governing the Italian region of Marche, was facing a significant challenge in consolidating multiple firewall solutions from various vendors. The organization was struggling to maintain consistent management across different environments and locations. The situation was further complicated by the need to ensure security continuity for the business and services, given the sensitive nature of the data they handle, including healthcare, financial, and political information. Cyber threats frequently targeted Regione Marche, with attacks ranging from phishing and website defacement to malware and advanced persistent threats aimed at data exfiltration. The organization had five firewall clusters from different vendors deployed across three locations, making it difficult to ensure consistent security across the region due to multiple management tools and dashboards.

E-REDES, the primary energy distribution system operator in mainland Portugal, faced a significant challenge in securing its vast and diverse infrastructure. The company operates and maintains over 99% of Portugal's energy distribution power grid, connecting more than six million customers through 220,000 kilometers of lines, approximately 500 substations, and 60,000 secondary substations. With the increased digitalization of its infrastructure, E-REDES recognized the heightened cybersecurity risk. The company needed a solution that could provide detailed visibility of all network traffic within substations to identify and analyze abnormal behavior. Additionally, it was crucial to segment zones at each substation, separating the engineering zone used by employees for remote access to systems from the operational technologies dedicated to critical power distribution functions. Lastly, E-REDES required security assets that could detect, identify, and prevent threats from affecting either zone.

Sallie Mae was facing significant challenges in securing its cloud perimeter from external threats. The company needed to respond in real-time to events like malware, phishing, and injections that could potentially compromise the security of their systems and the data they hold. The existing on-premise data centers were not able to scale and speed up to the level required to effectively manage the security risks. The company was also struggling with reporting risk to management in a timely manner. The growing AWS environment added another layer of complexity to the security challenges, requiring visibility and scalability in the security solutions.

Proxeem, a company providing hosting, IT project management, and web development services, faced the challenge of securing websites, web applications, and APIs across a diverse customer base. The company's customers span a wide range of industries, each with different web applications and API connections into different platforms. Proxeem needed to deliver industry-leading protection affordably to its customers while minimizing ongoing solution management. The challenge was to implement reliable security across its customer base without extensive customization, specialized expertise, or extra support staff.

Optomi, a rapidly growing IT staffing company, was facing challenges with its Applicant Tracking System (ATS) and Customer Relationship Management (CRM) tool, Bullhorn. Being a Mac-based company, Optomi struggled with Bullhorn's compatibility issues as it was only compatible with Internet Explorer and Windows. To use Bullhorn, Optomi had to purchase and install VMware and Windows to run Internet Explorer and access the ATS. This process was not only cumbersome but also led to support issues as Bullhorn support representatives were working on PCs while Optomi recruiters were on Macs. Another challenge was the speed of the system. Optomi recruiters found that downloading usable documents was too slow and difficult, which led them to avoid using resume attachments in the original version of Bullhorn.

Mee Derby & Company, a leading recruiting organization for the staffing industry in the United States, was facing a significant challenge. The company was growing at a rate above the industry average and needed a technology solution that could keep pace with this rapid expansion. However, they lacked a reliable, high-performance system that was both fast and user-friendly. Their processes were not standardized, and the lack of speed was negatively impacting their performance. The company needed a solution that could scale with their growth without requiring additional resources, a solution that would not present a barrier to their ongoing expansion.

Spencer Gray, a staffing firm specializing in IT, Engineering, and Marketing, was facing significant challenges with their existing ADP time collection system. The system was inflexible and operated on a 'one size fits all' approach, which was not suitable for the diverse needs of their clients. Some of their clients required an e-Sign compliant timesheet attached to each invoice, a feature not supported by their current system. Additionally, data was being manually keyed throughout the process, leading to inefficiencies and potential errors. On average, Spencer Gray spent 4 hours a week on hold with ADP support, which was a significant drain on their resources and time.

ReThink Recruitment, a rapidly growing IT recruitment agency, was facing challenges with its existing customer relationship management (CRM) and email solution. The system was not able to effectively track communications between recruiters and candidates, leading to performance issues. The company's Operations Director, Tim Jacob, was in search of a more reliable and intuitive solution that could integrate with existing ReThink business applications and software in both front and back office. Additionally, the company needed a system that allowed employees to work remotely without any loss in productivity. The solution also needed to be highly scalable to accommodate the company's expansion plans without adding to the cost and complexity.

Spencer Ogden, a fast-growing energy recruitment specialist, faced several challenges in the months leading up to its launch. The senior management team recognized the importance of choosing the right customer relationship management (CRM) system for the future success of the company. Given the fast-paced nature of the recruitment industry, it was crucial to find an intuitive system that would allow their staff to work to their maximum potential immediately. The firm also needed to have its infrastructure in place before the official launch, which necessitated a system that was easy to implement. As part of their global expansion strategy, Spencer Ogden required a system that made it simple to add new employees and easy to set up in new offices. Another challenge was the issue of initial outlay on IT equipment. The company wanted to avoid extensive start-up costs that would only inflate with the company’s planned growth.

Winter, Wyman, a leading staffing firm in the Northeast, was facing significant challenges with its legacy systems. These systems were disjointed, difficult to use, and incapable of handling all aspects of the business. The lack of synchronization between vertical industry recruiting teams was a major issue. The visibility into the sales and recruiting processes was poor, making tracking client and candidate activity extremely difficult and time-consuming. This was affecting the firm's ability to focus on client relationships. Additionally, the legacy systems lacked the ability to generate forecasts and track performance metrics, which was crucial for the company's growth and success.

Talascend, a global supplier of resourcing solutions to the technical sector, faced significant challenges in maintaining efficient communication and business continuity across its global offices. The company's existing system was plagued with shortcomings, which were exacerbated by company expansion and the takeover of MPS Global in 2008. The system's poor reporting functionality resulted in a lack of recruiter visibility within the organization, leading to inefficient resource utilization and insufficient sales tracking. Talascend needed a system that could address the lack of intra-company visibility, allowing all employees to access real-time updated records. The system also needed to offer continuity, reliability, and global accessibility. Furthermore, there was an urgent need for full integration of email, calendars, and recruiting tools, along with the ability to integrate with new social networking platforms like LinkedIn and ZoomInfo.

Open Systems Technologies, a national staffing firm with a focus on IT, Professional & Government Staffing, was facing significant operational challenges in managing their back office. The company was spending over four days per week manually collecting time and entering it into their MAS500 system. This process was not only time-consuming but also prone to errors and inefficiencies. Timesheets were being emailed or faxed, and approximately 5% of them were getting lost each week. This resulted in hours of additional work to track down and rectify the missing timesheets. Furthermore, Open Systems was struggling to ensure that all 800+ timesheets were submitted and approved on time for processing. This was a significant challenge given the size of the company and the number of national offices it operated.

Forrest Solutions, a world-class staffing and recruiting firm, was grappling with the limitations of its legacy systems. These systems were disjointed, difficult to use, and incapable of handling all aspects of the business. The lack of synchronization between vertical industry recruiting teams was a significant issue. The visibility into sales and recruiting processes was poor, making tracking client and candidate activity extremely challenging and time-consuming. This lack of visibility was diverting attention away from focusing on client relationships. Additionally, the legacy systems lacked the ability to generate forecasts and track performance metrics, which was a significant drawback for the company.

All Medical Personnel, a leading healthcare recruiting firm, was facing significant challenges with its previous system. The system did not allow for seamless collaboration between multiple offices across the country, leading to fractured communication between sales teams and operations. This resulted in miscommunications, redundancy of work, and a lack of real-time visibility into operations. Additionally, the previous system was too disjointed to integrate with other applications, forcing the company to use several separate applications to track information. This led to wasted hours switching between systems. Furthermore, the old system made it difficult to track metrics and did not meet the company's increasing need for more sophisticated reporting.