Bullhorn
Case Studies
IT, Engineering and Marketing Staffing Firm Automates Invoices and Time Tracking to Reduce Consultant Support Calls by 75%
Overview
IT, Engineering and Marketing Staffing Firm Automates Invoices and Time Tracking to Reduce Consultant Support Calls by 75%Bullhorn |
Buildings | |
Human Resources Sales & Marketing | |
Time Sensitive Networking | |
System Integration Training | |
Operational Impact
The implementation of Bullhorn Back Office brought about significant operational improvements for Spencer Gray. The automation of invoices and time tracking reduced the need for manual data entry, improving efficiency and reducing the potential for errors. The system's flexibility and ability to generate e-Sign compliant timesheets met the diverse needs of their clients. The reduction in support calls and the quick resolution of queries meant that staff could focus on core business activities rather than administrative tasks. Additionally, the elimination of the 'match & attach' process associated with client billing streamlined their operations further. | |
Quantitative Benefit
Late timesheets decreased by 50% within two weeks of implementing Bullhorn Back Office. | |
Time entry related support calls decreased by 75%. | |
Data entry errors decreased, saving 5-10 hours weekly. | |