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União Química, one of the biggest players in Brazil’s burgeoning pharmaceutical industry, was being held back by its reliance on outdated production methods. The firm’s managers found their production lines hampered by a low productivity and a lack of efficient quality monitoring, as well as a lack of remote connectivity enabling easy access to critical production line data. One key distinguishing feature in drug manufacturing is the necessity of carefully documenting each step of the production process for compliance. These strict requirements led pharmaceutical manufacturers to store production information in paper records for future reference, but this approach also made it difficult for production managers to make process improvements.
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Continuum Managed Services, LLC was preparing to launch its new Continuity247 backup and disaster recovery solution. For this, the company needed a scalable, highly reliable cloud hosting platform that could support compliance requirements for financial and healthcare users. The platform needed to offer performance, flexibility, a well-established brand, and international data center locations.
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Cxense ASA, a company that delivers a portfolio of online personalization services, was relying on a traditional hosting infrastructure with colocated resources. However, as the company expanded, it required a hosting platform with presence worldwide, including Japan. The challenge was to find a solution that could provide a global presence, improve agility, and reduce infrastructure provisioning time.
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DSB Consulting, a private technology and consulting firm based in Los Angeles, California, aimed to address a significant challenge in the media and entertainment sector: piracy. Traditional cloud-based media management systems often involve moving a large amount of content back and forth between editorial facilities and the cloud, which not only slows down the process but also increases the risk of piracy. DSB Consulting envisioned an innovative approach to video editing that would enable users from virtually anywhere in the world to easily access and work on video content with minimal risk. The idea was to virtualize the editing workstation and move it into the cloud, thereby taking the tools to the content instead of moving the content to the tools.
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Startup business Deliver.ee was in need of a scalable, cost-effective cloud hosting platform for the applications supporting its online delivery service. The company was anticipating rapid business growth and wanted to team up with a cloud provider that offered data center presence worldwide. The challenge was to find a solution that could support their growth and expansion plans throughout Europe and the United States.
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Deutsche Welle (DW), Germany’s international broadcaster, needed to reliably exchange large, time-sensitive content globally, typically 10GB up to 1TB over the Internet, with partner stations and postproduction companies. The broadcaster must constantly interact with its vast network of partner stations and postproduction companies to exchange newsworthy programs. The number and size of high-resolution video files have grown immensely, varying between 10GB and 1TB for DW. DW must be capable of transferring up to 20TB of media content each month. As transfer volumes have grown, DW was compelled to find a solution that enabled it to receive and deliver content to and from anywhere as quickly as possible while content was fresh, independent of the file size and geographical distance.
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EVERTEC processes more than 2.1 billion transactions annually, and manages an extensive electronic payment network. With its services underpinning essential operations at a range of financial institutions, merchants and government agencies, EVERTEC must ensure fast, secure and effective processing around the clock. In the past, EVERTEC used a distributed platform to support a number of its transaction processing systems. As the company’s payment network expanded over the years, the expense and effort of maintaining the underlying computing infrastructure increased substantially. As the server landscape grew in size and complexity, operating costs were threatening to spiral out of control. In addition, they were starting to reach full capacity, leaving no room for growth, and they suffered from low resource utilization, which impacted performance.
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Engine Informática, a Brazil-based company specializing in the implementation of SAP ERP solutions, identified a gap in the market for small and medium-sized companies. The company realized that the fixed infrastructure investment needed to run SAP 24/7, such as data centers, hardware, and support, meant that the per-user cost could be perceived as too high for smaller companies. The challenge was to reduce or eliminate the capital expenditures and implementation costs as much as possible to help reduce the barriers to entry for these smaller companies.
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Epic Piping, a startup company, saw the opportunity to build a multi-million-dollar business. However, the challenge was to create an enterprise-scale operation in a matter of 12 to 18 months. The company needed to focus on its core business – winning customers and establishing its manufacturing credentials – as well as removing administrative barriers. Selecting, implementing and configuring business management solutions, such as financial and logistics systems, threatened to drain valuable time and energy. Epic Piping looked for a business partner that could address business management issues and allow the team to devote itself to building the company. Additionally, Epic Piping was keen to avoid the capital outlay of implementing an ERP solution on fixed server hardware, and to avoid the ongoing costs of hiring an IT team to administer and maintain the system.
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Equinix, a global interconnection platform provider, was facing challenges due to its high growth rate. The company identified that converting to a Real Estate Investment Trust (REIT) could potentially save millions of dollars, creating shareholder value. However, the company and reporting structures in place at Equinix would need to be completely transformed to achieve REIT status. Manual processes were not scalable or reliable, and the level of detail, consistency and auditability required for intercompany transactions would not be possible with existing systems. REIT status would require new processes and structures for global operations, and much more. At the same time, Equinix created a Strategic Worldwide Integrated Financial Transformation (SWIFT) program, designed to streamline and improve its financial operations.
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Front-safe identified a gap in the market for a company that could bring the power of enterprise-class data protection to small and mid-sized businesses. Larger companies have access to enterprise-class solutions, yet the expertise and resource requirements of these platforms have traditionally put them beyond the reach of smaller organizations. Front-safe recognized that every company needs to back up its data, but it can be incredibly complicated and inefficient for a business to manage its own data protection solution.
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The German Climate Computing Center (DKRZ) is a national facility based in Hamburg, Germany. The organization provides high-performance computing and storage resources to scientists examining the Earth’s climate system, addressing global climate change and its regional effects. With an estimated annual growth rate of 75 PB over the next five years, DKRZ needed to upgrade to a more powerful storage solution. Michael Böttinger, Group Head of Visualization and Public Relations at DKRZ, says: “Storing and retrieving data efficiently is absolutely essential for our HPC systems to always deliver the best performance for scientists. To continue providing world-class high-performance computing systems, we needed an equally world-class data archiving system.”
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Grace Co., Ltd., a leading fashion accessory design group, was aiming to standardize its business processes and systems to drive its global growth. However, the company realized that deploying the physical server, storage, and networking infrastructure to support the new way of working would incur significant capital costs. The company was also facing challenges with multiple business systems which increased the time required to extract actionable insights from business data and introduced the risk of inaccurate data entering the reporting process.
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HealthCloud, a company that provides an appointment management platform for dental and medical patients, was in need of a flexible, high-performance hosting environment. The company was seeking a security-rich, scalable cloud hosting solution that could accommodate its continued business growth. The challenge was to find a platform that offered the necessary application programming interface (API) technology, security capabilities, ease of use, and flexibility.
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INEOS O&P USA, a major producer of high-density polyethylene and polypropylene, wanted to simplify and improve the reliability of its SAP landscape to enhance key business processes. The company's SAP and other applications were running on a large number of dedicated servers, which over time, grew into a complex landscape that was relatively costly to operate. The company was looking for a flexible, agile infrastructure that could adapt quickly to new demands. The traditional architectures based on dedicated servers for each application tend to sprawl, and gradually become more and more difficult to manage, which was less than ideal for INEOS O&P USA.
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Digital solution provider Intesa S.p.A. wanted to broaden its service portfolio and provide companies with end-to-end solutions for paperless operations. The business sought a robust cloud platform to expand its reach and launch a series of new software as a service (SaaS) offerings.
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KYOCERA Document Solutions Inc., a global company with 32 sales offices worldwide, was looking to promote further expansion and strengthen its business in the United States, Europe, and Asia. To achieve this, the company needed to expand the use of its FOCUS CRM system. However, the company faced the challenge of requiring a global hosting platform that offered the flexibility and security necessary to support governance worldwide. The company's data center in Japan needed to be integrated with IBM cloud data centers in the United States and Germany to offer CRM capabilities globally.
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Key Information Systems, Inc., an IBM Premier Business Partner, needed a flexible, enterprise-class infrastructure to meet diverse client requirements for highly reliable and efficient hybrid cloud services. The company wanted to focus on building the right cloud to meet its clients’ needs, starting with conversations about clients’ specific objectives for business continuity, availability, and performance. The company aimed to provide hybrid cloud offerings for Infrastructure-as-a-Service (IaaS), Disaster Recovery-as-a-Service (DRaaS), and Backup and Recovery-as-a-Service (BRaaS). These services were all designed to scale quickly and dynamically as business needs grow, without clients having to worry about the underlying infrastructure. However, the company faced challenges in delivering high availability, rapid scalability, and customizable security for its hybrid-cloud services.
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Enterprises are increasingly looking to focus on business outcomes rather than infrastructure. However, they often face challenges when it comes to outsourcing their infrastructure, particularly when it comes to moving mission-critical applications running on the IBM AIX and IBM i operating systems. Finding an external hosting partner with the necessary skills and enterprise-class support can be difficult, and migrating these core business systems to another, less reliable platform is not a viable option. In this context, Logicalis US saw an opportunity to create an enterprise-class cloud based on IBM Power Systems servers to address these outsourcing challenges, as well as providing a high-quality option for businesses requiring offsite backup and disaster recovery capabilities.
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Luna Lights, a startup based in Chicago, developed an automated lighting system that uses pressure sensors and cloud-based analytics to help reduce and prevent falls among older adults. However, the company faced challenges in keeping costs down while complying with healthcare regulations. Their previous cloud services provider was expensive and did not provide the necessary security controls to meet healthcare regulations.
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Operating thousands of physical servers grew increasingly complicated for this company. At the same time, manual processes for procuring server space slowed app development, test and production.
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The leading national retail chain, with over 3,000 stores and 27,000 endpoints, was looking to streamline and automate its daily tasks required to control its servers, including provisioning, configuration management, and inventory of hardware and software. The company was using a legacy IBM solution that required manual registration of clients before they could be controlled. The retailer was interested in IBM’s latest offering for managing servers and hoped that the new solution would help streamline and automate the daily tasks required to control its servers.
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The Mariinsky Theatre, a historic opera and ballet theatre located in Saint Petersburg, Russia, wanted to extend its reach globally by live-streaming performances over the Internet for viewers around the world. The organization tried Microsoft Azure and Amazon Web Services (AWS) cloud hosting solutions, but it experienced frustrating performance issues, including frequent buffering. The theatre considered investing in onsite hosting infrastructure, but it needed the flexibility and cost-effectiveness that cloud technology provided. The theatre sought a more reliable cloud solution with the power and scalability to stream performances flawlessly and to easily accommodate a fluctuating number of site visitors.
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Medicat, a leading provider of healthcare information technology (HIT) to colleges and universities, was facing a rapidly growing client community and needed to move fast as it reached the limits of its current IT infrastructure in order to maintain its market leadership. With storage requirements doubling year-on-year, Medicat looked for a solution that would offer easily managed scalability to support ongoing expansion. The company needed a solution that would not only meet its current needs but also be able to scale with its growth.
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Melissa Kikizas, a pasta and semolina producer, was looking to reduce inventory levels across its warehouses in Greece to unlock significant financial benefits. However, the company was concerned about the risk of under-stocking. The company operated multiple warehouses across Greece to serve its domestic and international markets. The company realized that reducing inventory levels in its warehouses had the potential to unlock significant financial benefits. However, it needed to identify the optimal quantity of stock at each of its warehouses, and orchestrate its manufacturing and distribution processes to ensure that it delivered the right quantities of products at the right time. Previously, the company relied on a series of non-integrated systems to manage its businesses, which led to inefficiencies.
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Mi Agencia, a company that creates monitoring and measurement platforms, websites, mobile applications, media strategies, ad word campaigns and brand management solutions, envisioned an innovative, collaborative platform harnessing the power of cloud technology to address a vast range of municipal needs. Their mission was to build a bridge between government and the people. They wanted to support initiatives from urban repair to election monitoring with a platform for easily uploading images, measuring progress and reporting results. To extend its solution across Mexico, Mi Agencia needed flexible, highly reliable cloud hosting infrastructure. Additionally, the business wanted to team with a cloud provider offering a trusted brand that would appeal to potential adopters of the platform.
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QD, a leading provider of managed services solutions in Sweden, was facing a challenge after a recent merger. The company found itself using four separate backup solutions which increased operational costs and threatened to eat into margins. The multiple backup solutions required substantial manual effort to manage and each member of the service desk team had to be trained on each backup system individually, a time-consuming process. The company was looking for a platform that could support a range of use cases, especially the ability to back up virtual and physical machines whether they were based in customers’ offices or in their own data centers.
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RightShip, a company committed to improving safety and efficiency in the global maritime industry, had been relying on its Ship Vetting Information System (SVIS) for 13 years. The SVIS was a custom-built platform for assimilating and analyzing vessel data. However, the organization sought a more flexible technology solution that would be easier to update and manage. Additionally, RightShip saw an opportunity to evolve its assessment model and further differentiate its ship vetting services. The industry had reached a technology ceiling and RightShip wanted to explore new technologies and move to the next level.
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Sapiens International Corporation was in need of a flexible, resilient cloud hosting platform to support benchmark testing, global demonstrations and seamless, worldwide adoption of its enterprise application for managing insurance operations. The company wanted to team with a cloud provider offering data center presence worldwide and high-performance technology.
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Shop Direct, a multi-brand online retailer, has been transitioning from a catalogue-driven business into a world-class digital retailer. With 86 percent of the company’s sales made online, it is critical for Shop Direct to ensure that the right product is available in the right place and at the right price. However, with its business growing, the group found it increasingly difficult to manage rapidly expanding numbers of products and related information. The previous approach to product management and stock planning was largely manual, with most buyers working from their own spreadsheets. This resulted in a lack of a consistent way of managing and forecasting inventory, and a limited view of products and pricing across the group.
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