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Honeywell created what it called the “intelligent system” for the National Stadium in Beijing, China, turning the venue for the opening and closing events at the 2008 Summer Olympics into a “smart building.” Designed by highly controversial artist Ai Weiwei, the “Bird’s Nest” remains one of the most impressive feats of stadium architecture in the world. The 250,000 square meter structure housed more than 100,000 athletes and spectators at a time. To accommodate such capacity, China turned to Honeywell’s EBI Integrated Building Management System to create an integrated “intelligent system” for improved building security, safety and energy efficiency.

Tata was facing data accessibility challenges in the cement plant control room tapping signals from remote process control areas and other distant locations, including the gas scrubber. Tata needed a wireless solution to extend its control network securely to remote locations that would also provide seamless communication with existing control applications.

Tata Power's power generation equipment OEMs (M/s BHEL) is required to provide all of the instrumentation and measurement devices for conducting performance guarantee and performance evaluation tests. M/s BHEL faced a number of specific challenges in conducting PG tests: employing high-accuracy digital communications for instrumentation, shortening setup and dismantling time, reducing hardware required, making portable instrument setup, avoiding temporary cabling work and the material waste costs

A U.S. power company employed regularly-recurring audits of various controls, systems and programs. However, when it came to a SCADA-based cyber security vulnerability assessment, the in-house audit team did not possess the specific combination of process control experience and cyber security risks. They realized they required a third-party expert with a unique combination of knowledge of the two worlds.

Carvajal Pulp and Paper was challenged to lower its Manufacturing Costs to become more competitive. This reflected in the needs to gain more control over energy costs, chemical costs, and production losses.

Honeywell Analytics established a customer service call centre which has ten call centre agents handling 1,500 calls per week.The agents were using a customer management software which was effective for capturing basic customer details, but inadequate for collating a service record for the customer's individual unit or linking to other company IT systems. An integrated system was needed to manage the process from initial customer call through to successful resolution such as the dispatch of a replacement or repaired product.

Doug Gilroy and Mark Bayrock of Advanced Audio Concepts, a Vancouver-based systems integrator, were given free reign to design, install and operate River Rock's complex surveillance system. Gilroy had freedom to design the system with several unique aspects, such as the use of video balun technology to integrate quickly, and an innovative design in the tech room that makes it easier for the operator to spot problems. The integrators also had a long-standing relationship with Honeywell and chose to use Honeywell products almost exclusively throughout the installation.

Provide rapid, efficient order processing and delivery of automotive aftermarket parts throughout North America.

AstraZeneca, a global biopharmaceutical business, was faced with the challenge of complying with an increasing number of country-specific regulations that required products to be traceable throughout the supply chain. This necessitated changes in existing warehouse processes and the provision of equipment to warehouse and production staff to efficiently record product movement down to the sales pack. AstraZeneca also aimed to provide inspectors and sales representatives with the means to verify product status directly in the field. A significant concern was the potential impact of a single centralized database on the performance of scanning devices used in the warehouse, with an instantaneous response being a key requirement. Accuracy and the ability to verify material batch quantities against outbound SAP deliveries were also crucial.

Bluewater Health, a Canadian healthcare facility with hospitals in Petrolia and Sarnia, Ontario, faced several challenges related to facility management and maintenance. The organization, which includes a 10-year-old redevelopment and addition to a 60-year-old building and a 110-year-old building in the midst of redevelopment, had to ensure the optimal performance of its operating rooms’ heating and cooling systems, mechanical equipment, and utilities. The facility also had to be prepared for power outages and ensure the readiness of emergency generators. Furthermore, the hospital had to manage its limited resources effectively to prioritize patient care. The challenge was compounded by the fact that Bluewater Health spanned two locations with varying infrastructure, making data consolidation a significant issue. The hospital also aimed to be more proactive in repairs and efficiencies, moving from preventative maintenance to predictive maintenance.

Suncor, one of Canada’s largest integrated energy companies, faced a significant challenge at their Fort Hills mine. Upon completion of commissioning in 2018, the control room operators were dealing with alarm loads 30 times higher than those recommended by alarm management standards and best practices. These alarm loads, combined with frequent alarm floods caused by plant upsets, resulted in significant operator overload. This increased the risk of safety, environmental, and production-related incidents at the site. The alarm system was overactive, causing a high level of stress and potential for error among the operators. The challenge was to reduce the alarm load to manageable levels and ensure the safety and efficiency of the operations.

Grupo Avemex, a Mexico-based company offering a full range of business aviation services, faced a significant challenge. As a Federal Aviation Authority (FAA) repair station and Directorate General of Civil Aeronautics (DGAC) maintenance workshop, Avemex provides aircraft on ground (AOG) technical support, major structural repairs, retrofits, modifications, and upgrades (RMUs). Being a Honeywell partner for over 30 years, Avemex is a premium dealer and supports all of Honeywell’s avionics solutions. However, with the upcoming mandate for ADS-B Out, which requires aircraft to use precise GPS data to accurately pinpoint its position in real-time and broadcast this data to surrounding aircraft and air traffic control (ATC), Avemex anticipated that aircraft operators would encounter issues when looking for upgrades.

Marty Rollinger, the Director of Flight Operations at a small, privately held company based in the United States, was faced with the challenge of ensuring the company's Dassault Falcon continued to have access to US airspace in 2020 amidst looming mandates. His role involved overseeing all flight department activities, including scheduling, maintenance, training, security, and customer satisfaction. The challenge was to find a comprehensive solution that would not only meet the mandates but also provide additional safety features for the aircraft.

Bluewater Health, a Canadian healthcare facility with hospitals in Petrolia and Sarnia, Ontario, faced several challenges. The organization, which includes a 10-year-old redevelopment and addition to a 60-year-old building and a 110-year-old building in the midst of redevelopment, had to deal with the complexities of managing multiple locations with varying infrastructure. The new construction incorporated many innovative and sustainable design features, but these also brought the challenge of consolidating many inputs of information and technology into one stream of collection and output. Budget constraints and the need to spread finances across every need were also a concern. The Bluewater Health team wanted to perform predictive maintenance, learning from operating data to see issues before they became problems. They sought an intelligent platform that could work with, learn from and grow with their current systems.

Santa Cruz Pasta Factory faced significant challenges with its manual invoicing processes, which led to frequent errors and inefficiencies. The drivers spent a considerable amount of time at each store location, manually taking inventory and creating invoices. This process was not only time-consuming but also prone to errors, resulting in financial losses. The company needed a solution that would streamline its operations, reduce errors, and improve overall efficiency without causing a major disruption to daily activities.

The global healthcare device manufacturer faced the challenge of quickly filling thousands of pre-release orders for a newly approved glucose monitoring device. Additionally, they needed to prepare for the successful deployment of future healthcare devices by establishing a partnership with an experienced managed mobility services provider. The company was experiencing overwhelming success and needed to ensure that they could meet the high customer demand for their new diabetes monitoring device.

Wilsonart, a manufacturer of decorative laminate and acrylic solid surfaces, faced a significant challenge in keeping up with the increasing demand for sample chips at home improvement centers. The company needed to modernize its sample chip production line to minimize label waste during changeovers and reduce the total cost of ownership. The existing system, which had been in place for over a decade, relied on DatamaxO'Neil printers, but it required an upgrade to meet the growing demand and improve efficiency.

Copper Mountain, a premier ski resort, faced significant challenges in managing the high volume of skiers entering their lifts daily. With over 10,000 skiers on average and up to 14,000 on busy days, the resort needed a fast and efficient scanning solution to ensure smooth operations. The existing scanning devices were heavy, had poor battery life, and struggled in extreme weather conditions, leading to frequent network drop-offs and potential revenue loss. The resort required a robust, lightweight, and reliable scanning solution to handle the high throughput and harsh environmental conditions.

When ClarkWestern and Dietrich merged, the facilities had several platforms of data collection equipment to support. The custom-developed data collection application ran on a Windows Mobile platform and connected to a central server. ClarkDietrich’s goal was to improve the wireless connection speeds for their devices, as well as standardize on one unit used across all facilities with an integrated Extended Range Scanner.

Jordano’s, Inc. faced the challenge of maintaining high order accuracy and customer satisfaction while complying with growing governmental regulations for food safety and traceability. The company’s existing double paper label processes were outdated and needed modernization to handle the increasing complexity of order fulfillment. Director of Operations Dennis Merchant recognized the need to improve accuracy levels in their 100,000-square-foot distribution center in Santa Barbara, California. The company sought a solution that could enhance operational performance and ensure perfect orders to maintain a competitive edge.

Providing aid for a large number of people requires extreme efficiency. World Vision needed a way to streamline the process of distributing aid to approximately 12-15 million people each year. The manual process of recording aid distribution was time-consuming and prone to errors. The organization needed a solution that could improve the speed and accuracy of beneficiary verification and aid distribution.

Accolade Wines, a leading wine company, needed to renew its fleet of picking forklift trucks and its estate of truck-mounted and handheld mobile computers. The company required reliable, robust hardware at competitive prices to support its general expansion, including the installation of a third bottling line. Additionally, the new hardware needed to minimize maintenance costs and reduce the time required for staff training and familiarization. Accolade Wines also sought a reliable partner capable of providing technical support for the rugged computers.

In the past, Parmalat’s Lidcombe distribution centre (DC) relied on manual, paper-based processes to direct their pickers. The disadvantage of Parmalat’s old system was a lack of visibility of the warehouse operations. Parmalat was seeking improvement in the utilisation of labour and in order to achieve that, it needed greater operational visibility and control. Increased visibility and control would offer Parmalat the ability manage which tasks were completed by which worker and in what order. Seth van Dijk, Sales Manager, Real-time Logistics at Dematic, said Parmalat initially enlisted them to investigate how technology could help them optimise their current processes. “The basis of Dematic’s initial investigation on the DC floor was for us to look at what was traditionally a paper-based process, and to determine how we could implement technology to help speed that up,” Seth said. “Following the consideration of a number of different technologies, it was determined that voice picking was the optimal solution.”

Schweppes Australia’s Archerfield, Queensland, distribution center faced significant challenges with its paper-based picking system. The system led to confusion among workers due to similar product descriptions, resulting in delivery errors. Additionally, the presence of multiple SKUs and pallets at each location made tracking a daunting task. The need for improved picking efficiency, distribution accuracy, and real-time visibility into the workplace was paramount. The manual paper-based system required an upgrade to a robust, automated, voice-enabled platform that could enhance worker safety and productivity.

The Ports of Auckland, a critical infrastructure for New Zealand's economy, needed to improve its operational standards and practices to handle projected growth. The port's management recognized the necessity of adopting new technologies to enhance the efficiency and safety of their operations. A key challenge was ensuring the reliability and performance of straddle carriers, which are essential for loading and unloading containers. Any downtime or communication failure in these vehicles could lead to increased risks of collisions and operational inefficiencies.

The company’s key strategic business challenge is dealing with extreme peak volumes the first week of every month and during summer holidays. In the distribution side of the business, dealing with these peak times – particularly a fluctuating order velocity and the need for correct orders – is pivotal. But this is compounded by other needs. Typically, hotels have virtually no floor space to accommodate storing amenities; they rely on Sysco Guest Supply to manage their inventory in a just-in-time fashion and send them what they need, when they need it. And, like so many other companies, there is an ever-present need to do more with less. All of this has made Vocollect voice a natural fit.

Sony of Canada faced challenges with their paper-based and RF systems for distribution. The paper system was cumbersome and lacked a locator system, making it difficult for employees to find products quickly. RF scanning, while faster than paper, involved too many steps and errors. Employees had to input data into handheld units, view screens, and the system was often slow to respond. The rapidly changing business model, with increasing online orders and more, smaller orders, exposed these weaknesses further. The company needed a more efficient system to handle high seasonality, support changing business models, and maintain a highly satisfied customer base.

The company’s sales agents had previously been using a range of dot matrix printers for printing all required documents to carry out their daily engagement with customers. However, poor printer performance, costly printer consumables, printer size and issues related to limited connectivity led to BAT looking for a new solution to ensure that their sales agents’ productivity levels were improved. They looked to upgrade to a printer that could withstand the rigours of the field sales environment and that could grow with them in the future. “We had been using dot matrix printers for over 12 years, but poor printing speed, reliability and just the time taken to carry out core day to day tasks was taking far too long and was impacting our team’s productivity. Plus the costs of maintaining the old printers was becoming a major issue for us,” said Cosmin Voinea, Project Manager at British American Tobacco. “Our sales agents also wanted to print required documents at their customer’s location rather than in their car so portability was also a key requirement for any replacement solution.”

In 2010, with the opening of a new terminal, Vnukovo International Airport needed to equip over one hundred check-in counters with reliable, fast, and easy-to-operate printers for producing boarding passes and bag tags. The printers also needed to be certified to work under a SITA CUTE multiuser access environment. The airport's IT team faced the challenge of finding a solution that could handle the high demands of a busy airport environment, ensuring high levels of uptime and ease of use by different airlines.

Due to their need to ensure the highest quality throughout the production process, traceability is a key issue for MUMM. Pernod Ricard had introduced a solution to trace Martel Cognac in 2003 working with Intermec by Honeywell Platinum Partner Acteos. So, in 2008, MUMM started to work with Acteos to address their own batch traceability requirements. The production of champagne involves numerous stages, and the company wanted to ensure complete traceability of crates throughout this development process. The bottles of champagne are stored in batches of up to 500 in wire crates within the 25 kilometres of galleries that comprise the MUMM cellars in the heart of Reims. These cellars today house nearly 25 million bottles of champagne. These bottles need to be stored for about three years while the bubble formation and aging process takes place, before entering the riddling and disgorgement stages, where sediment is isolated and removed. To ensure the traceability of these crates MUMM needs to manage every production stage carefully, as well as the stocks associated with each of these stages. The challenge is that there could be a change in batch number during an intermediate stage. The aging stage can be longer or shorter depending on the bottles, for example, and it was necessary to implement a solution that allows the operators to know exactly what each crate is composed of.