Honeywell Case Studies Copper Mountain Ski Resort Lifts Customer Experience with Superior Scanning Technology from Honeywell

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	Copper Mountain Ski Resort Lifts Customer Experience with Superior Scanning Technology from Honeywell Honeywell

Copper Mountain Ski Resort Lifts Customer Experience with Superior Scanning Technology from Honeywell

Honeywell

Technology Category	Functional Applications - Inventory Management Systems Functional Applications - Remote Monitoring & Control Systems Networks & Connectivity - Wireless Local Area Network
Applicable Functions	Facility Management Warehouse & Inventory Management
Use Cases	Inventory Management Track & Trace of Assets Remote Control
Services	System Integration Hardware Design & Engineering Services
Challenge	Copper Mountain, a premier ski resort, faced significant challenges in managing the high volume of skiers entering their lifts daily. With over 10,000 skiers on average and up to 14,000 on busy days, the resort needed a fast and efficient scanning solution to ensure smooth operations. The existing scanning devices were heavy, had poor battery life, and struggled in extreme weather conditions, leading to frequent network drop-offs and potential revenue loss. The resort required a robust, lightweight, and reliable scanning solution to handle the high throughput and harsh environmental conditions. Read More
About Customer	Copper Mountain is a renowned ski resort located in the heart of the Rocky Mountains. Spanning over 2,500 acres of ski terrain, it attracts a large number of visitors, with around 10,000 skiers using the ski lifts each day. The resort is known for its extensive and diverse ski areas, catering to skiers of all levels. Copper Mountain places a high emphasis on customer experience and operational efficiency, making it a popular destination for winter sports enthusiasts. The resort's commitment to providing top-notch services and facilities is evident in its continuous efforts to upgrade and enhance its technological infrastructure. Read More
Solution	Copper Mountain partnered with Honeywell and SK&T to implement a superior scanning solution. They deployed the Honeywell CN70a mobile device for lift operations, which proved to be significantly lighter and more efficient than previous scanners. The CN70a's robust battery life ensured uninterrupted operations throughout the day, eliminating the need for frequent battery changes. Additionally, the device's rugged design allowed it to perform reliably in extreme weather conditions, from 45 degrees Fahrenheit to -45 degrees Fahrenheit. For their retail and rental locations, Copper Mountain utilized the Honeywell SG20 USB wired scanners, which offered versatile scanning capabilities, including reading damaged barcodes and operating at various angles. The CN70a was also employed for retail inventory management during the off-season, providing faster and more accurate scans. Read More Log in to view content
Contents

Technology Category

Functional Applications - Inventory Management Systems

Functional Applications - Remote Monitoring & Control Systems

Networks & Connectivity - Wireless Local Area Network

Applicable Functions

Facility Management

Warehouse & Inventory Management

Use Cases

Inventory Management

Track & Trace of Assets

Remote Control

Services

System Integration

Hardware Design & Engineering Services

Challenge

Copper Mountain, a premier ski resort, faced significant challenges in managing the high volume of skiers entering their lifts daily. With over 10,000 skiers on average and up to 14,000 on busy days, the resort needed a fast and efficient scanning solution to ensure smooth operations. The existing scanning devices were heavy, had poor battery life, and struggled in extreme weather conditions, leading to frequent network drop-offs and potential revenue loss. The resort required a robust, lightweight, and reliable scanning solution to handle the high throughput and harsh environmental conditions.

About Customer

Copper Mountain is a renowned ski resort located in the heart of the Rocky Mountains. Spanning over 2,500 acres of ski terrain, it attracts a large number of visitors, with around 10,000 skiers using the ski lifts each day. The resort is known for its extensive and diverse ski areas, catering to skiers of all levels. Copper Mountain places a high emphasis on customer experience and operational efficiency, making it a popular destination for winter sports enthusiasts. The resort's commitment to providing top-notch services and facilities is evident in its continuous efforts to upgrade and enhance its technological infrastructure.

Solution

Copper Mountain partnered with Honeywell and SK&T to implement a superior scanning solution. They deployed the Honeywell CN70a mobile device for lift operations, which proved to be significantly lighter and more efficient than previous scanners. The CN70a's robust battery life ensured uninterrupted operations throughout the day, eliminating the need for frequent battery changes. Additionally, the device's rugged design allowed it to perform reliably in extreme weather conditions, from 45 degrees Fahrenheit to -45 degrees Fahrenheit. For their retail and rental locations, Copper Mountain utilized the Honeywell SG20 USB wired scanners, which offered versatile scanning capabilities, including reading damaged barcodes and operating at various angles. The CN70a was also employed for retail inventory management during the off-season, providing faster and more accurate scans.

Impact #1	The Honeywell CN70a significantly improved the efficiency of lift operations, handling up to 140,000 scans per day with ease.
Impact #2	The lightweight design of the CN70a reduced operator fatigue, enhancing employee satisfaction and productivity.
Impact #3	The robust battery life of the CN70a ensured continuous operation without the need for frequent battery changes, preventing network drop-offs and potential revenue loss.

Impact #1

The Honeywell CN70a significantly improved the efficiency of lift operations, handling up to 140,000 scans per day with ease.

Impact #2

The lightweight design of the CN70a reduced operator fatigue, enhancing employee satisfaction and productivity.

Impact #3

The robust battery life of the CN70a ensured continuous operation without the need for frequent battery changes, preventing network drop-offs and potential revenue loss.

Benefit #1	The CN70a handled up to 140,000 scans per day, significantly improving throughput.
Benefit #2	The CN70a's battery life lasted all day, eliminating the need for multiple battery changes and reducing downtime.
Benefit #3	Scan times with the CN70a were 2-3 times faster than previous devices, enhancing operational efficiency.

Benefit #1

The CN70a handled up to 140,000 scans per day, significantly improving throughput.

Benefit #2

The CN70a's battery life lasted all day, eliminating the need for multiple battery changes and reducing downtime.

Benefit #3

Scan times with the CN70a were 2-3 times faster than previous devices, enhancing operational efficiency.

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Overview

Copper Mountain Ski Resort Lifts Customer Experience with Superior Scanning Technology from Honeywell

Operational Impact

Quantitative Benefit