Honeywell Case Studies Schweppes Distribution Centre Finds Its Voice

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	Schweppes Distribution Centre Finds Its Voice Honeywell

Schweppes Distribution Centre Finds Its Voice

Honeywell

Technology Category	Analytics & Modeling - Real Time Analytics Functional Applications - Remote Monitoring & Control Systems Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries	Food & Beverage
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Fleet Management Inventory Management Predictive Maintenance Warehouse Automation
Services	System Integration Training
Challenge	Schweppes Australia’s Archerfield, Queensland, distribution center faced significant challenges with its paper-based picking system. The system led to confusion among workers due to similar product descriptions, resulting in delivery errors. Additionally, the presence of multiple SKUs and pallets at each location made tracking a daunting task. The need for improved picking efficiency, distribution accuracy, and real-time visibility into the workplace was paramount. The manual paper-based system required an upgrade to a robust, automated, voice-enabled platform that could enhance worker safety and productivity. Read More
About Customer	Schweppes Australia, a renowned name in the nonalcoholic beverage industry, has been a favorite among Australians for over 150 years. The company operates a large distribution center in Archerfield, Queensland, which serves a vast employee and customer base. Schweppes Australia is committed to delivering high-quality beverages and ensuring efficient distribution to meet the demands of its customers. The company sought to address operational challenges in its distribution center to maintain its reputation for excellence and customer satisfaction. Read More
Solution	Honeywell provided Schweppes with the Vocollect Voice, an innovative voice-enabled workflow and data collection solution that seamlessly integrates with Schweppes’ ERP system (SAP). The Talkman A500 Mobile Computing Devices, wirelessly connected to Bluetooth-enabled display devices, facilitated voice-based workflows, enhancing worker mobility and ease of viewing long lists and large displays. Vocollect VoiceCatalyst provided smart connectivity to devices and servers, while Vocollect RapidStart enabled quick and consistent onboarding for new operators. The Vocollect VoiceConsole allowed management to monitor employee activities in real-time, providing comprehensive productivity reports. The Vocollect SRX2 wireless headset, leveraging Vocollect SoundSense voice recognition technology, offered unmatched accuracy and quick pairing with Vocollect TouchConnect, reducing shift start-up time. The solution allowed workers to have their hands free, enhancing safety and efficiency. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Functional Applications - Remote Monitoring & Control Systems

Functional Applications - Warehouse Management Systems (WMS)

Applicable Industries

Food & Beverage

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Fleet Management

Inventory Management

Predictive Maintenance

Warehouse Automation

Services

System Integration

Training

Challenge

Schweppes Australia’s Archerfield, Queensland, distribution center faced significant challenges with its paper-based picking system. The system led to confusion among workers due to similar product descriptions, resulting in delivery errors. Additionally, the presence of multiple SKUs and pallets at each location made tracking a daunting task. The need for improved picking efficiency, distribution accuracy, and real-time visibility into the workplace was paramount. The manual paper-based system required an upgrade to a robust, automated, voice-enabled platform that could enhance worker safety and productivity.

About Customer

Schweppes Australia, a renowned name in the nonalcoholic beverage industry, has been a favorite among Australians for over 150 years. The company operates a large distribution center in Archerfield, Queensland, which serves a vast employee and customer base. Schweppes Australia is committed to delivering high-quality beverages and ensuring efficient distribution to meet the demands of its customers. The company sought to address operational challenges in its distribution center to maintain its reputation for excellence and customer satisfaction.

Solution

Honeywell provided Schweppes with the Vocollect Voice, an innovative voice-enabled workflow and data collection solution that seamlessly integrates with Schweppes’ ERP system (SAP). The Talkman A500 Mobile Computing Devices, wirelessly connected to Bluetooth-enabled display devices, facilitated voice-based workflows, enhancing worker mobility and ease of viewing long lists and large displays. Vocollect VoiceCatalyst provided smart connectivity to devices and servers, while Vocollect RapidStart enabled quick and consistent onboarding for new operators. The Vocollect VoiceConsole allowed management to monitor employee activities in real-time, providing comprehensive productivity reports. The Vocollect SRX2 wireless headset, leveraging Vocollect SoundSense voice recognition technology, offered unmatched accuracy and quick pairing with Vocollect TouchConnect, reducing shift start-up time. The solution allowed workers to have their hands free, enhancing safety and efficiency.

Impact #1	The automated, voice-enabled solution reduced carton picking errors by 90%, resolving product identification issues.
Impact #2	Productivity saw a 20% increase in the pick rate, with a significant reduction in staff training time.
Impact #3	Workers had their hands free, allowing them to be more alert and visually check for safety as they moved or drove around.

Impact #1

The automated, voice-enabled solution reduced carton picking errors by 90%, resolving product identification issues.

Impact #2

Productivity saw a 20% increase in the pick rate, with a significant reduction in staff training time.

Impact #3

Workers had their hands free, allowing them to be more alert and visually check for safety as they moved or drove around.

Benefit #1	Carton picking errors reduced by 90%.
Benefit #2	20% increase in pick rate.
Benefit #3	Staff training time reduced significantly.

Benefit #1

Carton picking errors reduced by 90%.

Benefit #2

20% increase in pick rate.

Benefit #3

Staff training time reduced significantly.

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Overview

Schweppes Distribution Centre Finds Its Voice

Operational Impact

Quantitative Benefit