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Whitaker Oil, a fourth-generation, family-owned chemical and composite materials distributor, was facing a significant challenge in managing its complex enterprise. With multiple companies and facilities under its umbrella, the company needed a business software solution that could help them manage and measure profitability at the transaction level. The solution needed to be specifically designed for the chemical industry, considering the unique requirements and challenges of this sector. The company was looking for a solution that could capture every transaction, manage complex batching and blending, inventory management, purchasing, safety, price management, order entry, invoicing, and financial statements.
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C & L Aqua Professionals, Inc., a wholesale chemical distributor and manufacturer, was facing operational inefficiencies due to the use of non-industry specific software, Peachtree Accounting, for 17 years. The software forced the company to re-key information and duplicate data into other software packages, leading to redundancy and inefficiency. The company was in dire need of a software solution that could eliminate these redundancies and streamline their business processes. The challenge was to find a software vendor that could offer a complete solution tailored to their industry-specific needs.
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Haviland Enterprises, Inc., a large privately held chemical distribution company, was facing challenges with its existing AS/400-based ERP system. The system was not specific to the chemical industry, leading to numerous modifications over the years to make it more usable for the company. However, these modifications made it costly to maintain, especially when updates were released by the vendor. The company also struggled with a lack of real-time data. While the previous solution offered wireless capabilities, it was not fully integrated with the rest of the ERP system, leading to inaccuracies and wasted time in locating products and reconciling the two systems. Haviland needed a solution that could provide real-time visibility across its four business groups, four physical locations, and over 10,000 different products.
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deVan Sealants, Inc., a nationwide OEM industrial sealant and adhesive producer, was in need of an effective, modern software system that would enhance their efficiency and prioritize customer orders in a timely manner. The company was also seeking a system that would enable them to use Electronic Data Interchange (EDI) with their major customers. The lack of such a system was hampering their productivity and limiting their ability to manage their products, inventory, and customers effectively.
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Bedford Specialty Sales, Inc., a specialty chemical distributor based in Shirley, MA, was facing significant challenges in managing its sales data. The company was relying on manual processes, using basic accounting software for inventory management and Microsoft Excel spreadsheets and Word documents to capture and control sales data. This method was not user-friendly and became increasingly difficult to manage as the business grew. The company needed to carefully track its customers and monitor every product by lot, but the existing system was cumbersome and limited their ability to manage costs effectively. The lack of a dedicated software solution was hindering the company's growth and its ability to make quick and accurate business decisions.
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Haviland Enterprises, a large chemical distribution company, was facing significant inefficiencies in its vendor payment process. The company was relying heavily on manual, paper-based processes for their payment runs, which were conducted multiple times a week across multiple locations in three states. This resulted in an ever-growing workload for the AP team. Additionally, despite many vendors expressing a preference for electronic payments, Haviland lacked the resources to securely store sensitive data. The company was in need of a solution that could automate the payment process, reduce workload, and securely handle sensitive vendor data.
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ChemSpec, Ltd., a specialty chemical distributor, was facing challenges in generating comprehensive reports quickly and easily. The company wanted to improve its operational efficiency and communication. Additionally, they were looking to upgrade their system without causing disruptions to their business operations.
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Deeks & Company, a chemical distributor, was in need of an ERP solution provider with deep knowledge of the chemical distribution industry. They required a flexible solution that could address industry regulations, improve operational organization and efficiency, and gain better control of inventory levels.
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Pariser Industries, Inc. was faced with the challenge of replacing their discontinued Sage PFW legacy system. The company was in need of a solution that would improve operational efficiency and provide visibility for better informed decision-making. The legacy system was not meeting the company's needs and was hindering their ability to operate efficiently and make data-driven decisions.
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Fitz Chem Corporation was facing several challenges in their operations. The company was struggling with improving communication throughout the business, especially between their ERP and CRM systems. This lack of effective communication was leading to redundancies in work processes, which was inefficient and time-consuming. Additionally, the company was finding it difficult to effectively cultivate and manage their customer data. This was hindering their decision-making process and overall business efficiency.
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Dowd and Guild Inc. faced several challenges in their operations. They needed access to real-time data from anywhere and at any time of the day or night. The company was maintaining multiple databases, which caused many issues. They also wanted to enhance their reporting capabilities to allow decision-makers the ability to find solutions with confidence. The lack of a unified database was causing inefficiencies and errors in their operations. The company needed a solution that would streamline their operations and improve their decision-making process.
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Haviland Enterprises, Inc., one of the largest privately held chemical distribution companies in the U.S., was facing significant challenges with its existing AS/400-based ERP system. The system was not specific to the Chemical industry, and over the years, a number of modifications were made to make the software more usable for the company. However, this resulted in a system that was cumbersome and costly to maintain. Updates to the software required testing against custom code, making it cost-prohibitive. Additionally, the system lacked real-time data visibility. While the system did offer wireless capabilities, it was not fully integrated with the rest of the ERP system, leading to inaccuracies and wasted time in locating products and reconciling the two systems.
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C & L Aqua Professionals, Inc. was using Peachtree Accounting for their software solution for 17 years. However, it was not industry-specific, forcing the company to re-key information and duplicate data into other software packages. This redundancy was a major challenge as it was inefficient and time-consuming. The company was in need of a software solution that was industry-specific and could eliminate these redundancies, allowing their staff to work more efficiently. They were looking for a software vendor that could offer a complete solution.
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CAM2, a world-class automotive lubricants company, was in a critical phase of expanding its market reach. The company needed a software solution that could cater to its growing needs and help manage its operations across four locations in the United States and numerous distributors worldwide. The challenge was to find a software package that was specifically designed for lubricant and chemical companies and could provide an all-in-one solution, covering manufacturing, accounting, and sales management.
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Tannin Corporation, a distributor-manufacturer for the leather industry, was in search of a comprehensive solution that could handle all aspects of their business operations. This included shipping, accounting, manufacturing, and receiving. They needed a system that could manage their entire business for chemical distribution and manufacturing, including batch tickets and real-time inventory control. The company has multiple locations across North America, including Canada and Mexico, and sales representatives all over the world. Therefore, they needed a solution that could standardize their business operations across all locations, ensuring that all employees have access to the same information.
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Superior Oil Company, a distributor, manufacturer and waste recycler, was facing challenges with its inventory and customer data management across its multiple locations. The company was unable to view inventory or customer data from other locations, leading to constant calls to gather this information. Additionally, the company was using 9 different databases for each of its locations, leading to inefficiencies and inconsistencies in data management. The company was also facing issues with its financial reporting, taking up to 3 weeks to get financials with their previous system. They were also doing manual double entries for all of their accounting.
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Brown Chemical Company Inc. was founded in 1936 with only 4 employees. By 1980, Brown had grown to 15 employees with a significant number of products and customers. The demands for their products and services were outpacing their ability to perform. They needed a way to do more with existing resources. Many of their internal processes were labor-intensive and they needed the ability to streamline work processes and satisfy their growing base of customers.
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Tilley Chemical was in search of a software solution that could seamlessly integrate their processes without causing major disruptions to their business operations. They had previously considered multiple vendors but had a long-standing relationship with Datacor, having purchased their Chempax software 15 years prior. The company needed a solution that would not only upgrade their existing software but also provide them with long-term support and an understanding of the specific needs of the chemical industry.
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Whitaker Oil operates a complex enterprise with multiple companies and multiple facilities. The company was in need of a business software solution that could help them manage and measure profitability at the transaction level. The solution needed to be specifically designed for the chemical industry, capable of handling complex batching and blending, inventory management, purchasing, safety, price management, order entry, invoicing, and financial statements.
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Heatbath Corporation, a leader in metal finishing and heat treating salts technologies, was seeking new capabilities to enhance their business efficiency. They needed a solution that could track products from their inception to their end for ISO compliance. Additionally, they required up-to-date cost and product information on a customer level, which would enable them to quickly adjust to inflationary and competitive pressures.
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Lintech International, a company serving the Chemical Distribution market, was struggling with an outdated software solution that was not meeting their needs efficiently. They needed the ability to email order confirmations and invoices to their customers in a timely manner. The company was using two separate systems to support their sales representatives (CRM) and accounting staff, which was slowing down communication and required dual maintenance.
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Zeller + Gmelin Corporation, a leading international manufacturer of UV high-quality specialty printing inks for the graphics industry, had outgrown its SNAP process manufacturing software and was looking for a replacement solution that was robust, flexible and would allow a smooth changeover. In addition, Zeller + Gmelin needed a way to provide remote access from its nine branch locations to link the entire enterprise for a more efficient operation.
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Bulk Chemicals, Inc. (BCI) was experiencing rapid growth and needed a business management solution that could integrate its various departments into a single, cohesive operating unit. The company was previously using custom software with individual modules that operated separately, leading to inefficiencies as the same data was handled multiple times. BCI needed a solution that would streamline information between departments such as customer service, accounting, inventory, manufacturing, quality control, and research and development.
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