Acumatica
Case Studies
Toffeln's Implementation of Acumatica ERP for Enhanced Productivity and Customer Service
Overview
Toffeln's Implementation of Acumatica ERP for Enhanced Productivity and Customer ServiceAcumatica |
Functional Applications - Enterprise Resource Planning Systems (ERP) | |
Food & Beverage Healthcare & Hospitals | |
Business Operation Sales & Marketing | |
Supply Chain Visibility | |
System Integration | |
Operational Impact
Toffeln experienced improved reporting with the seamless integration of ERP, e-commerce, and customer data. The company was able to eliminate duplicate data entry, enhancing productivity. The remote access to data strengthened customer service. The company also found Acumatica easy to customize and appreciated features like automation schedules and the ability to update a large number of records at once. The Exchange integration for email was another valued feature. The implementation of Acumatica also allowed the company to remove their servers, saving on maintenance and potential replacement costs. | |
Quantitative Benefit
Sales growth of 12 to 13 percent each year | |
Elimination of the need for server maintenance and replacement | |