Sage > 实例探究 > AM Leonard 利用 Sage ERP X3 拓展业务

AM Leonard 利用 Sage ERP X3 拓展业务

公司规模

Mid-size Company

地区

America

国家

United States

产品

Sage ERP X3

技术栈

Visual Basic

实施规模

Enterprise-wide Deployment

影响指标

Productivity Improvements
Customer Satisfaction

技术

功能应用 - 企业资源规划系统 (ERP)

适用行业

零售

适用功能

销售与市场营销
仓库和库存管理

用例

供应链可见性(SCV)
库存管理

服务

系统集成

关于客户

AM Leonard 是一家为园艺行业专业人士和家庭园艺爱好者提供工具和用品的公司，已有 130 多年的历史。该公司通过销售优质产品并提供尽可能最好的客户服务来脱颖而出。AM Leonard 拥有多元化的销售渠道，包括一个处理电话和邮件订单的繁忙呼叫中心、两个网站以及通过 Amazon.com、Search.com 和 Newegg.com 的渠道销售。该公司位于俄亥俄州皮奎，在一个地点运营。

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挑战

AM Leonard 是一家拥有多方面销售渠道的公司，其中包括一个处理电话和邮件订单的繁忙呼叫中心、两个网站以及通过 Amazon.com、Search.com 和 Newegg.com 的渠道销售，该公司正在寻求用可定制和可扩展的 ERP 解决方案取代其旧式、不灵活的应用程序。该公司需要一个可以处理其复杂定价结构、简化订单输入并改善库存处理的系统。该公司还希望增强其团队访问整个企业信息的能力，从而做出更好的决策。

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解决方案

AM Leonard 选择 Sage ERP X3 是因为它能够根据独特的业务需求进行定制，具有强大的架构和强大的库存管理工具。Sage ERP X3 的实施仅用了四个月就迅速完成。Sage ERP X3 固有的灵活性为公司节省了时间和金钱，同时提供了更高水平的客户服务。该软件能够轻松适应 AM Leonard 的业务模式，同时简化了流程中的订单输入。该软件还改进了库存处理，将完成实物盘点的流程缩短了一半。

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运营影响

Order processing is faster, with instant freight quotes and access to detailed item information.
The inventory physical count process time has been cut in half.
The company can track source codes and coupon codes and attach special pricing or discounts to those codes.
The company can answer customers’ questions more quickly than before, with all of the necessary information at their fingertips, including freight quotes, product availability, volume pricing, order history, and tracking numbers.

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数量效益

The implementation of Sage ERP X3 was completed in just four months.
The process to complete physical counts has been cut in half.

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