Sage Case Studies A.M. Leonard Grows Its Business With Sage ERP X3

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	A.M. Leonard Grows Its Business With Sage ERP X3 Sage

A.M. Leonard Grows Its Business With Sage ERP X3

Sage

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Retail
Applicable Functions	Sales & Marketing Warehouse & Inventory Management
Use Cases	Inventory Management Supply Chain Visibility
Services	System Integration
Challenge	A.M. Leonard, a company with a multifaceted sales channel that includes a busy call center handling phone and mail orders, two websites, and channel sales through Amazon.com, Search.com, and Newegg.com, was seeking to replace its older, inflexible application with a customizable and scalable ERP solution. The company needed a system that could handle its complex pricing structure, streamline order entry, and improve inventory handling. The company also wanted to enhance its team’s ability to access information across the enterprise, which would lead to better decision making. Read More
About Customer	A.M. Leonard is a company that has been delivering tools and supplies to professionals in the horticulture industry and to home gardening enthusiasts for more than 130 years. The company differentiates itself by selling quality products and backing them with the best customer service possible. A.M. Leonard has a multifaceted sales channel that includes a busy call center handling phone and mail orders, two websites, and channel sales through Amazon.com, Search.com, and Newegg.com. The company is located in Piqua, Ohio and operates from one location. Read More
Solution	A.M. Leonard chose Sage ERP X3 for its ability to be tailored to meet unique business requirements, its powerful architecture, and robust inventory management tools. The implementation of Sage ERP X3 was completed quickly, in just four months. The inherent flexibility of Sage ERP X3 saved the company time and money while delivering a higher level of customer service. The software was able to adapt easily to A.M. Leonard's business model, while streamlining and simplifying order entry in the process. The software also improved inventory handling, cutting the process to complete physical counts in half. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Retail

Applicable Functions

Sales & Marketing

Warehouse & Inventory Management

Use Cases

Inventory Management

Supply Chain Visibility

Services

System Integration

Challenge

A.M. Leonard, a company with a multifaceted sales channel that includes a busy call center handling phone and mail orders, two websites, and channel sales through Amazon.com, Search.com, and Newegg.com, was seeking to replace its older, inflexible application with a customizable and scalable ERP solution. The company needed a system that could handle its complex pricing structure, streamline order entry, and improve inventory handling. The company also wanted to enhance its team’s ability to access information across the enterprise, which would lead to better decision making.

About Customer

A.M. Leonard is a company that has been delivering tools and supplies to professionals in the horticulture industry and to home gardening enthusiasts for more than 130 years. The company differentiates itself by selling quality products and backing them with the best customer service possible. A.M. Leonard has a multifaceted sales channel that includes a busy call center handling phone and mail orders, two websites, and channel sales through Amazon.com, Search.com, and Newegg.com. The company is located in Piqua, Ohio and operates from one location.

Solution

A.M. Leonard chose Sage ERP X3 for its ability to be tailored to meet unique business requirements, its powerful architecture, and robust inventory management tools. The implementation of Sage ERP X3 was completed quickly, in just four months. The inherent flexibility of Sage ERP X3 saved the company time and money while delivering a higher level of customer service. The software was able to adapt easily to A.M. Leonard's business model, while streamlining and simplifying order entry in the process. The software also improved inventory handling, cutting the process to complete physical counts in half.

Impact #1	Order processing is faster, with instant freight quotes and access to detailed item information.
Impact #2	The inventory physical count process time has been cut in half.
Impact #3	The company can track source codes and coupon codes and attach special pricing or discounts to those codes.

Impact #1

Order processing is faster, with instant freight quotes and access to detailed item information.

Impact #2

The inventory physical count process time has been cut in half.

Impact #3

The company can track source codes and coupon codes and attach special pricing or discounts to those codes.

Benefit #1	The implementation of Sage ERP X3 was completed in just four months.
Benefit #2	The process to complete physical counts has been cut in half.

Benefit #1

The implementation of Sage ERP X3 was completed in just four months.

Benefit #2

The process to complete physical counts has been cut in half.

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Overview

A.M. Leonard Grows Its Business With Sage ERP X3

Operational Impact

Quantitative Benefit