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Uplight

Uplight powers the clean energy transformation
United States
2004
Private
$10-100m
51 - 200
Open website

Tendril enables utilities to drive customer engagement via a rich and tailored experience for the home energy consumer. Energy and service providers rely on Tendril’s customizable software solutions to engage consumers to meet efficiency goals and improve customer service operations. All solutions are powered by an open, cloud-based, secure, and scalable platform that seamlessly supports numerous other utility-grade applications.

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Tendril is leading the expansion of the Wireless Sensor and Control Networks category by developing the Tendril Service Broker. This groundbreaking technology includes the first system software product of its kind to sit on top of a variety of Wireless Sensor Networks and offer a programming interface to instantiate, manipulate and orchestrate previously non-computerized activities related to buildings, factories, cities, crops, homes and other objects in the physical world.

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Duke Energy, Owen Electric

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Uplight’s Technology Stack maps Uplight’s participation in the IoT technology stack.
  • Application Layer
  • Functional Applications
  • Cloud Layer
  • Platform as a Service
    Infrastructure as a Service
  • Edge Layer
  • Automation & Control
    Processors & Edge Intelligence
    Actuators
    Sensors
  • Devices Layer
  • Robots
    Drones
    Wearables
  • Supporting Technologies
  • Analytics & Modeling
    Application Infrastructure & Middleware
    Cybersecurity & Privacy
    Networks & Connectivity
Technological Capability
None
Minor
Moderate
Strong
Number of Case Studies14
Evergy Helps Income-Eligible Customers Save Today and in the Future with Offer Center
The rising costs of goods and services are significantly impacting customers' wallets, leaving them with less discretionary income. Evergy is committed to assisting income-eligible customers by finding ways to help them save energy and money. The utility aimed to reach approximately 183,000 eligible Missouri households over a five-day period using its Offer Center, a feature of Evergy’s new online Marketplace. The challenge was to provide a frictionless and effortless customer experience to deliver free energy-saving products without the typical barriers such as requiring credit card information or upfront shipping costs.
PSEG Long Island Drives Improvements in their Home Performance Direct Program
PSEG Long Island’s Home Performance programs faced challenges in 2012 and were poised to fall short of peak electric savings goals. It was crucial to develop and identify quality customer opportunities for these programs in order to maintain production levels and achieve program and portfolio goals. By listening to contractors and making appropriate program changes, PSEG Long Island drove significant improvements in the Home Performance Direct (HPD) program.
SMUD's Giveaway Hub Serves Low-to-Moderate Income Customers
For utilities, reaching low-to-moderate income (LMI) customers and encouraging them to visit energy utility Marketplaces are big challenges. These customers often don’t think their utility’s offers apply to them, especially if they are renters or live in multifamily homes. And, even when utilities are successful in getting these customers to visit a Marketplace, many don’t take action, prioritizing paying a utility bill over investing in a pricey smart thermostat. During a truly unprecedented year where more customers have more been impacted financially by the pandemic, every dollar saved on an energy bill counts. Some utilities have launched Giveaway Hubs in response to engage LMI customers, encourage them to visit utility Marketplaces, and enable them to add energy saving products to their homes. By providing these products at no-cost, these utilities are helping LMI customers save money while also promoting energy efficiency.
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