SoftDEL > Case Studies > Seamless Platform Modernisation for Operational Excellence in Electronic Instruments

Seamless Platform Modernisation for Operational Excellence in Electronic Instruments

Technology Category

Networks & Connectivity - Gateways
Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Electronics
Equipment & Machinery

Use Cases

Time Sensitive Networking

Services

Hardware Design & Engineering Services
System Integration

The Customer

Customer is an established market leader in delivering innovative electronic instruments and electromechanical device solutions.

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About The Customer

The customer is a US-based company with over 90 years of market dominance. They are an established leader in delivering innovative electronic instruments and electromechanical device solutions. The company has a presence in over 150 cities across 30 countries, providing a wide range of cutting-edge solutions for the industrial markets, the oil and gas industry, and the medical industry. Their extensive product line includes a gateway solution for their instrumentation products, which was in need of modernisation and upgrade.

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The Challenge

The customer, a US-based market leader in delivering innovative electronic instruments and electromechanical device solutions, faced a significant challenge with their instrumentation product line. The gateway managing this line was built using Printed Circuit Boards (PCB), which had become obsolete in the market. This outdated technology was limiting the company's ability to enhance their gateway solution and add extensive software functionalities. The customer needed to upgrade the hardware environment to increase its business value and market appeal. The challenge was to breathe new life into their gateway solution, modernise the application codebase, and reduce the Bills of Material (BOM) cost and form factor.

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The Solution

Softdel, a technology solutions provider, partnered with the customer to redesign the hardware and upgrade the PCB of the gateway with the latest hardware components. This upgrade reduced the BOM cost and the form factor, making the solution more cost-effective and efficient. Softdel also modernised the gateway application codebase to create a new platform with additional functionalities. These included a web-enabled user interface supporting up to 16 devices, extended support for Foundation Fieldbus and Modbus TCP to ensure gateway interoperability with multiple communication protocols, and an interfacing ability to the solution via File Transfer Protocol (FTP), telnet, Simple Mail Transfer Protocol (SMTP), and a webserver for enhanced two-way device communication.

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Operational Impact

The modernisation of the gateway solution brought about significant operational efficiencies for the customer. The ability to connect multiple instruments to one common remote gateway increased scalability, while the enhanced interfacing ability improved response times. Additionally, Softdel's solution provided the customer with a competitive advantage by enabling seamless platform migration and ensuring timely delivery of the gateway solution. This increased the customer's market readiness, helping them capitalise on time-bound business opportunities. The reduced non-recurring engineering (NRE) cost also made the solution more cost-effective.

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Quantitative Benefit

Scalability increased as the customer could connect multiple instruments to one common remote gateway.
Response times greatly improved with the enhanced interfacing ability the solution provided.
The customer achieved their targeted ROI within a year due to the reduced non-recurring engineering (NRE) cost.

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