Ayla Networks Case Studies Smart Water Filtration Systems

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	Smart Water Filtration Systems Ayla Networks

Smart Water Filtration Systems

Ayla Networks

Technology Category	Platform as a Service (PaaS) - Device Management Platforms
Applicable Industries	Equipment & Machinery
Applicable Functions	Sales & Marketing
Challenge	Before working with Ayla Networks, Ozner was already using cloud connectivity to identify and solve water-filtration system malfunctions as well as to monitor filter cartridges for replacements. But, in June 2015, Ozner executives talked with Ayla about how the company might further improve its water systems with IoT technology. They liked what they heard from Ayla, but the executives needed to be sure that Ayla’s Agile IoT Platform provided the security and reliability Ozner required. Read More
About Customer	Ozner Water International Holding is part of a large Chinese company that develops, manufactures and sells water-purification systems. Read More
Customer Name	Ozner Water International Holding Read More
Solution	Ozner is leveraging Ayla’s IoT cloud platform to better manage and maintain its connected filtration systems and to help expand its sales into international markets. The Ayla Insights business intelligence and analytics tool was employed to obtain real-world customer data from the Ozner Water connected smart-filtration systems in use. The customer data collected through Ayla insights included additional maintenance and service checkpoints from the deployed systems. Meanwhile, Ayla engineers built Ozner a mobile app that lets Chinese customers remotely control their own filtration systems using popular social networks, such as Weixin (aka WeChat). Read More Log in to view content
Data Collected	Device Status, Home Devices, Water Flow Rate, Water pH, Water Filter Cartridges Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Device Management Platforms

Applicable Industries

Equipment & Machinery

Applicable Functions

Sales & Marketing

Challenge

Before working with Ayla Networks, Ozner was already using cloud connectivity to identify and solve water-filtration system malfunctions as well as to monitor filter cartridges for replacements.

But, in June 2015, Ozner executives talked with Ayla about how the company might further improve its water systems with IoT technology. They liked what they heard from Ayla, but the executives needed to be sure that Ayla’s Agile IoT Platform provided the security and reliability Ozner required.

About Customer

Ozner Water International Holding is part of a large Chinese company that develops, manufactures and sells water-purification systems.

Customer Name

Ozner Water International Holding

Solution

Ozner is leveraging Ayla’s IoT cloud platform to better manage and maintain its connected filtration systems and to help expand its sales into international markets.

The Ayla Insights business intelligence and analytics tool was employed to obtain real-world customer data from the Ozner Water connected smart-filtration systems in use. The customer data collected through Ayla insights included additional maintenance and service checkpoints from the deployed systems.

Meanwhile, Ayla engineers built Ozner a mobile app that lets Chinese customers remotely control their own filtration systems using popular social networks, such as Weixin (aka WeChat).

Data Collected

Device Status, Home Devices, Water Flow Rate, Water pH, Water Filter Cartridges

Impact #1	[Efficiency Improvement - Customer Service] Expand its knowledge of customer requirements and use the information for future product improvements. Anticipate many more of its customers’ needs before they became service problems or system malfunctions
Impact #2	[Process Optimization - Remote Control] Allow customers to control and monitor their filtration systems anytime, anywhere—and communicate with Ozner customer service—via smartphone and their favorite social network.
Impact #3	[Efficiency Improvement - Maintenance] Conquer long-distance maintenance and service concerns as the company expands beyond China into international markets

Impact #1

[Efficiency Improvement - Customer Service]
Expand its knowledge of customer requirements and use the information for future product improvements. Anticipate many more of its customers’ needs before they became service problems or system malfunctions

Impact #2

[Process Optimization - Remote Control]
Allow customers to control and monitor their filtration systems anytime, anywhere—and communicate with Ozner customer service—via smartphone and their favorite social network.

Impact #3

[Efficiency Improvement - Maintenance]
Conquer long-distance maintenance and service concerns as the company expands beyond China into international markets

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Overview

Smart Water Filtration Systems

Operational Impact