Acumatica Case Studies Ergoresearch Ltd. Case Study

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	Ergoresearch Ltd. Case Study Acumatica

Ergoresearch Ltd. Case Study

Acumatica

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation Product Research & Development
Use Cases	Inventory Management
Services	Software Design & Engineering Services System Integration
Challenge	Ergoresearch Ltd., a leading manufacturer of intelligent, custom-fit foot orthotics and other non-invasive, non-toxic biomechanical devices and software, was grappling with multiple accounting systems, databases, and operating systems due to its rapid growth. The company's existing on-premise ERP system and later an open-source web-based ERP were not sophisticated enough to handle the company's growth. They lacked the level of ongoing development and support needed for continued growth. Ergoresearch needed a single, unique ERP solution that was flexible enough to allow their technology developers to link the software with the custom software they already had. In addition, the ERP needed to be compliant with International Financial Reporting Standards (IFRS). Read More
About Customer	Ergoresearch Ltd. is a Canada-based healthcare company that manufactures, markets, distributes, sells, and develops intelligent orthotics, medical devices, and software in the orthopedic industry. The company holds vast patents ranging from orthotics, prothesis, and neurostimulation to human bionics, including intellectual property rights to the Power Knee, the world's only motorized prosthesis with artificial intelligence, created for above-knee amputees. Ergoresearch also has a large network of orthotics clinics, with more than 100 corporate centers and satellite offices under the Clinique du pied Équilibre, Orthoconcept, and Laboratoire Langelier names. The company is publicly traded on the Toronto Venture Stock Exchange under the ticker symbol ERG and has achieved a five-year revenue growth of 463%. Read More
Solution	Ergoresearch chose Acumatica's ERP, built on Microsoft's .NET technologies, as it was architected for the future. The company liked Acumatica's unlimited user business model rather than its competitor's license fees per user. Acumatica is web-based and suits the company's mobile workforce. Some employees travel to the company's 14 retail outlets or its 100 satellite offices visiting doctors and working on orthotics for knees and feet. Ergoresearch worked with SiPD Services, an Acumatica Gold Certified partner based in Quebec, to install and configure Acumatica. SiPD's team had previously translated Acumatica into French for the French Canadian market, which provides Ergoresearch with the ability to work bilingually. They began by installing Acumatica Financial Management Suite and rolling that out to a few divisions. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Product Research & Development

Use Cases

Inventory Management

Services

Software Design & Engineering Services

System Integration

Challenge

Ergoresearch Ltd., a leading manufacturer of intelligent, custom-fit foot orthotics and other non-invasive, non-toxic biomechanical devices and software, was grappling with multiple accounting systems, databases, and operating systems due to its rapid growth. The company's existing on-premise ERP system and later an open-source web-based ERP were not sophisticated enough to handle the company's growth. They lacked the level of ongoing development and support needed for continued growth. Ergoresearch needed a single, unique ERP solution that was flexible enough to allow their technology developers to link the software with the custom software they already had. In addition, the ERP needed to be compliant with International Financial Reporting Standards (IFRS).

About Customer

Ergoresearch Ltd. is a Canada-based healthcare company that manufactures, markets, distributes, sells, and develops intelligent orthotics, medical devices, and software in the orthopedic industry. The company holds vast patents ranging from orthotics, prothesis, and neurostimulation to human bionics, including intellectual property rights to the Power Knee, the world's only motorized prosthesis with artificial intelligence, created for above-knee amputees. Ergoresearch also has a large network of orthotics clinics, with more than 100 corporate centers and satellite offices under the Clinique du pied Équilibre, Orthoconcept, and Laboratoire Langelier names. The company is publicly traded on the Toronto Venture Stock Exchange under the ticker symbol ERG and has achieved a five-year revenue growth of 463%.

Solution

Ergoresearch chose Acumatica's ERP, built on Microsoft's .NET technologies, as it was architected for the future. The company liked Acumatica's unlimited user business model rather than its competitor's license fees per user. Acumatica is web-based and suits the company's mobile workforce. Some employees travel to the company's 14 retail outlets or its 100 satellite offices visiting doctors and working on orthotics for knees and feet. Ergoresearch worked with SiPD Services, an Acumatica Gold Certified partner based in Quebec, to install and configure Acumatica. SiPD's team had previously translated Acumatica into French for the French Canadian market, which provides Ergoresearch with the ability to work bilingually. They began by installing Acumatica Financial Management Suite and rolling that out to a few divisions.

Impact #1	Consolidated multiple databases, accounting systems, and operating systems
Impact #2	Flexible development using standard programming languages enabled custom POS, and other custom applications
Impact #3	Bilingual capabilities allow expansion into the U.S.

Impact #1

Consolidated multiple databases, accounting systems, and operating systems

Impact #2

Flexible development using standard programming languages enabled custom POS, and other custom applications

Impact #3

Bilingual capabilities allow expansion into the U.S.

Benefit #1	Achieved a five-year revenue growth of 463%
Benefit #2	Aims to triple revenue in three years

Benefit #1

Achieved a five-year revenue growth of 463%

Benefit #2

Aims to triple revenue in three years

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Overview

Ergoresearch Ltd. Case Study

Operational Impact

Quantitative Benefit