Cloud Communications Definition | IoT ONE Digital Transformation Advisors

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	Cloud Communications

Cloud Communications

Formal	Cloud communications are Internet-based voice and data communications where telecommunications applications, switching, and storage are hosted by a third-party outside of the organization using them, and they are accessed over the public Internet. Read More
Practical	Cloud communications providers deliver voice & data communications applications and services, hosting them on servers that the providers own and maintain, giving their customers access to the “cloud.” Because they only pay for services or applications they use, customers have a more cost-effective, reliable and secure communications environment, without the headaches associated with more conventional PBX system deployment. Companies can cut costs with cloud communications services without sacrificing features. The success of Google and others as cloud-based providers has demonstrated that a cloud-based platform can be just as effective as a software-based platform, but at a much lower cost. In the past, businesses have been able to do this for IT services, but not telecom. Cloud communications is attractive because the cloud can now become a platform for voice, data and video. Read More
Contents

Formal

Cloud communications are Internet-based voice and data communications where telecommunications applications, switching, and storage are hosted by a third-party outside of the organization using them, and they are accessed over the public Internet.

Practical

Cloud communications providers deliver voice & data communications applications and services, hosting them on servers that the providers own and maintain, giving their customers access to the “cloud.” Because they only pay for services or applications they use, customers have a more cost-effective, reliable and secure communications environment, without the headaches associated with more conventional PBX system deployment. Companies can cut costs with cloud communications services without sacrificing features. The success of Google and others as cloud-based providers has demonstrated that a cloud-based platform can be just as effective as a software-based platform, but at a much lower cost. In the past, businesses have been able to do this for IT services, but not telecom. Cloud communications is attractive because the cloud can now become a platform for voice, data and video.

Vonage

Vonage was founded in 2001 and became a wholly-owned subsidiary of Ericsson in 2022. It provides unified communications, contact centers, and programmable communications APIs, built on the world's most flexible Cloud Communications platform.

GetSwift

GetSwift Technologies Limited is a technology and services company that offers a suite of software products and services focused on business and logistics automation, data management and analysis, communications, information security, and infrastructure optimization and also includes e-commerce and marketplace ordering, workforce management, data analytics and augmentation, business intelligence, route optimization, cash management, task management shift management, asset Tracking, real-time alerts, Cloud Communications, and communications infrastructure (collectively, the “GetSwift Offering”).

Overview

Cloud Communications

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