SUPPLIER MANAGED
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PTC

Unlocking Physical Digital Convergence
United States
Boston
1985
Public
NASDAQ: PTC
$1-10b
1,001 - 10,000
Open website

PTC is a global provider of technology platforms and solutions that transform how companies create, operate, and service the "things" in the Internet of Things (IoT). The company's next-generation ThingWorx technology platform gives developers the tools they need to capture, analyze, and capitalize on the vast amounts of data being generated by smart, connected products and systems. The company's field-proven solutions are deployed in more than 26,000 businesses worldwide to generate a product or service advantage. PTC's award-winning CEO, considered an industry thought leader, co-authored the definitive guides to the impact of the IoT on business in the Harvard Business Review.

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PTC has the combination of IoT solutions, smart, connected support, and customer success services to help your company achieve maximum value at every step of its transformation. ThingWorx loT Platform ThingWorx speeds the creation of high value IoT applications that support manufacturers' strategies, such as Predictive Maintenance and system monitoring, and enhance PTC's existing ALM, PLM, and SLM solution portfolio. Axeda Machine Cloud Axeda provides the most advanced cloud-based service and software for managing connected products and machines and implementing innovative Machine-to-Machine (M2M) and Internet of Things (IoT) applications. Coldlight (Neuron) Coldlight's Neuron Predictive Analytics Platform uses Artificial Intelligence and Machine Learning technology to automatically analyze data, detect patterns, build statistically validated predictive models, and send information to virtually any type of application or technology. Vuforia AR platform PTC’s Vuforia AR platform empowers innovators and developers in the industrial enterprise to build immersive AR experiences that transform the way users create, operate, and service products in the smart, connected world. ThingWorx Studio ThingWorx Studio - an AR offering for the Industrial Enterprise. ThingWorx Studio combines the power of Vuforia with the ThingWorx IoT Platform, offering new ways for the industrial enterprise to create, operate, and service products.

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Industrial Products Electronics & High Tech Government, Aerospace & Defense Automotive Retail & Consumer Life Sciences

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ThingWorx, Kepware (PTC)
PTC is a provider of Industrial IoT platform as a service (paas), application infrastructure and middleware, analytics and modeling, functional applications, networks and connectivity, sensors, and infrastructure as a service (iaas) technologies, and also active in the aerospace, agriculture, automotive, battery, construction and infrastructure, consumer goods, electronics, equipment and machinery, healthcare and hospitals, life sciences, oil and gas, renewable energy, retail, specialty vehicles, telecommunications, transportation, and utilities industries.
Technologies
Analytics & Modeling
Digital Twin / Simulation
Virtual & Augmented Reality Software
Big Data Analytics
Edge Analytics
Machine Learning
Predictive Analytics
Real Time Analytics
Sensors
Biometric Sensor
GPS
Humidity Sensors
Temperature Sensors
Voltage Sensors
Platform as a Service (PaaS)
Application Development Platforms
Connectivity Platforms
Data Management Platforms
Device Management Platforms
Functional Applications
Product Lifecycle Management Systems (PLM)
Manufacturing Execution Systems (MES)
Remote Monitoring & Control Systems
Application Infrastructure & Middleware
Data Exchange & Integration
Middleware, SDKs & Libraries
API Integration & Management
Networks & Connectivity
Gateways
RFID
Infrastructure as a Service (IaaS)
Others
Use Cases
Digital Thread
In-process Traceability
Machine Condition Monitoring
Predictive Maintenance
Remote Asset Management
Remote Patient Monitoring
Smart Irrigation
Track & Trace of Assets
Vehicle Telematics
Functions
Business Operation
Discrete Manufacturing
Field Services
Logistics & Transportation
Maintenance
Process Manufacturing
Product Research & Development
Industries
Aerospace
Agriculture
Automotive
Battery
Construction & Infrastructure
Consumer Goods
Electronics
Equipment & Machinery
Healthcare & Hospitals
Life Sciences
Oil & Gas
Renewable Energy
Retail
Specialty Vehicles
Telecommunications
Transportation
Utilities
Services
Hardware Design & Engineering Services
System Integration
Training
PTC’s Technology Stack maps PTC’s participation in the platform as a service (paas), application infrastructure and middleware, analytics and modeling, functional applications, networks and connectivity, sensors, and infrastructure as a service (iaas) IoT technology stack.
  • Application Layer
  • Functional Applications
  • Cloud Layer
  • Platform as a Service
    Infrastructure as a Service
  • Edge Layer
  • Automation & Control
    Processors & Edge Intelligence
    Actuators
    Sensors
  • Devices Layer
  • Robots
    Drones
    Wearables
  • Supporting Technologies
  • Analytics & Modeling
    Application Infrastructure & Middleware
    Cybersecurity & Privacy
    Networks & Connectivity
Technological Capability
None
Minor
Moderate
Strong
Number of Case Studies9
Transformation for IoT Business Model in Connected Industrial Vehicles
Transformation for IoT Business Model in Connected Industrial Vehicles
CNH Industrial wanted to put IoT-enabled viechles onto the market. Whether monitoring a single machine or integrating an entire fleet, operators are able to track the status, speed, and movement of machines and their performance and also receive alerts on issues that may require service by a qualified technician to improve uptime and overall effectiveness of the vehicle.
Reducing Mean Time to Repair by 50 Percent with SmartConnect
Reducing Mean Time to Repair by 50 Percent with SmartConnect
Varian has a variety of medical instruments and cancer treatment systems that support today’s leading-edge treatment modalities with Intensity Modulated Radiation Therapy (IMRT) and Image Guided Radiation Therapy (IGRT). These treatment systems are deployed at more than 1,000 hospitals and clinics worldwide. Traditionally, system and equipment problems have required one or more service technicians to diagnose and resolve issues at the hospital site, resulting in higher costs and lost patient treatment time. For a typical treatment device, the loss of one day’s treatment time can result in 35 patients missing their treatments, which is something hospitals and patients cannot afford. Problem resolution can be complicated if incorrect or incomplete information has been provided by the operator, and also in cases where the problem cannot be recreated once the technician is on site. Operators of the Varian Acuity™ imaging system, an integrated simulator and verification tool for testing patient treatment plans, occasionally require expert assistance. Image quality optimization, solving operational problems, and tuning system performance can cost time and money for Varian and their customers.
Providing Proactive Support with Intelligent Smart Services
Providing Proactive Support with Intelligent Smart Services
“For us to maintain low costs and high customer satisfaction while providing improved response times, we need a better, faster way to resolve issues beyond dispatching onsite technicians,” explains Mark Hessinger, Executive Director of Worldwide Service at Gerber Scientific. Gerber faces a continuous need to train new personnel as they are brought into the service organization. A change in strategy for service allows Gerber to build a stronger technical support organization and a more efficient process to bring new field service engineers up to speed. “We have a lot of tenured employees in North America and Europe,” observes Hessinger. “In seven years, the loss of man years will accelerate, so we need to retain product knowledge before it becomes a greater issue and impacts our customers.” Hessinger and his team realized that they needed a solution to remotely connect to their products and identify, diagnose, and resolve issues. Ideally this would happen before their customers even become aware of a problem, reducing the dispatch of onsite technicians or improving first-time fix rates when onsite visits are required. By collecting data from their products deployed in production, the company could begin addressing the aging workforce issue by capturing and retaining information. Collecting information on consumables and parts could automate consumable resupply, optimize spare parts inventory, and enable Gerber to provide true preventive maintenance. “We do not have mean time between failure data because we don’t know how many hours our customers are actually using our products,” says Hessinger. “Some customers use our products a few hours a day, while others use them 24/7. Obtaining actual usage data will help us better plan our spare parts and the consumables required for run times.” Other capabilities identified to help build a business case for their initiative included minimizing product downtime, automating software patch distribution, offering value-added services, providing engineering with product usage data, and delivering remote training on product capabilities for distributors and new technicians.
Number of Podcasts6
EP005: Operational Intelligence and Real-Time Performance Visibility - An Interview with PTC's JP Provencher
Tuesday, Apr 25, 2017

IoT technologies enable a "physical-digital convergence" within manufacturing. JP Provecher discusses how PTC's ThingWorx platform enables the convergence through operational intelligence and real-time performance visibility.

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EP013a: At the Center of Physical Digital Convergence - An Interview with PTC's Steve Dertien
Monday, Sep 25, 2017

PTC is a company on a mission to bring together the physical and digital worlds, not just through the recent launch of their signature Thingworx 8 platform and AR technology suite but also through their traditional industrial software. In fact, in 1998 they were pioneers in bringing internet-based PLM software to the market. In the first installment of this three-part series, we have the pleasure of welcoming Steve Dertien, Senior Vice President of Technology at PTC to the show. He is a veteran who developed their CAD and PLM offerings in the early days of the firm and will be sharing more with us about PTC itself and their evolution to become an industry-leading industrial software company. 

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EP013b: Driving transformative business value with IoT - An Interview With PTC's Steve Dertien
Thursday, Sep 28, 2017

Driving transformative business value is at the heart of PTC's IoT strategy and technology. They achieve this by having a comprehensive IoT solution portfolio that is structured in a manner that allows end users to meet 5 key objectives: Source, Contextualize, Synthesize, Orchestrate and Engage. Keen to find out more? Then join us in the scond installment of this three-part series as Steve Dertien, Senior Vice President of Technology at PTC gives us a deep-dive into their IoT solution suite. 

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EP013c: IoT is PLM - An Interview With PTC's Steve Dertien
Friday, Sep 29, 2017

At this year's LiveWorx '17 technology conference, PTC President and CEO Jim Heppelmann in his keynote speech explained that while IoT and AR are necessities to one another, CAD and PLM are the real “match makers” that fuse them together before going on to declare that "IoT is PLM."

What exactly does this mean though? What better way to find out then tuning in to the final part of this episode where Steve Dertien, Senior Vice President, Technology at PTC will run us through use cases in areas such as product development and how PTC's PLM technology is driving transformative change for businesses today. 

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PTC x IoT ONE EP042: How to deploy transformative IIoT solutions at scale – An Interview with Jeff Miller of PTC
Tuesday, Nov 06, 2018

*This episode of the Industrial IoT Spotlight podcast is sponsored by PTC

In this episode, we discuss pilot purgatory in industrial IoT deployments and how to build scalable IIoT solutions.

What is the difference between proof-of-concept (POC) and proof-of-value (POV)? What are the 6 steps to IoT deployment success? What are the 3 essential components for building a successful IoT use case?

Jeff Miller is the Vice President of Advisory Services at PTC. The Advisory Services practice delivers pragmatic, actionable, success-focused advice that leverages PTC's industry leadership in IoT technologies and business solutions.

Key Takeaways:

  • Proof of Concept (POC) is the proof that the technology will work technically in the existing organizational infrastructure and processes.
  • Proof of Value (POV) is the conclusion that problems have been addressed and value has been created and measured.
  • The gap between the POC and POV is the root cause of pilot purgatory scenario in which pilots fail to scale into organization-wide implementation.
  • There are 6 steps to successfully implementing IoT, and it is important that these steps are done in order: 1) Business strategy alignment, 2) Feasibility check (technologically and culturally), 3) Technology alignment (POC), 4) Use case identification, 5) Roadmap building, 6) Value measurement (POV)
  • There are 3 critical components to successfully build a use case: 1) Valuable: the problem that is solved has to be a real business problem, 2) Scalable and transferrable: technologies have to be crafted in a way that is meant to be scalable and transferrable from the beginning of the project, 3) Measurable: metrics should be agreed upon by all stakeholders and measure value created
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PTC x IoT ONE EP043: How to build connected apps for digital transformation across the entire organization with platforms – An Interview with Howard Heppelmann of PTC
Friday, Nov 09, 2018

*This episode of the Industrial IoT Spotlight podcast is sponsored by PTC

In this episode, we discuss what digital transformation means for traditional companies, the opportunity and risks it presents, and how to successfully drive it within organizations.

Our interview with Howard Heppelmann, General Manager of PTC’s Connected solutions business, aims to answer four key questions: What are the key challenges of digital transformation? What are the best practices in app development to drive digital transformation in organizations? What are the 4 technologies that will disrupt traditional businesses, and how?

PTC’s leading industrial innovation platform and solutions turn Industry 4.0 possibility into reality. Learn more about PTC's solutions with the ABI Report on Smart Manufacturing Platforms.

Key Takeaways:

  • Digital transformation enables companies to go from a rear-view approach to present and future real-time optimization of their businesses
  • IIoT app development no longer has to lie with the IT department, or within certain silos. Citizen developers in the business or operations can develop apps that are most closely aligned with their individual business objectives.
  • The traditional approach to app development results in individual departments hitting ceilings and failing to achieve synergy because individual departments optimize their own silos. Platforms are able to connect various apps and pool data so that the entire organization has transparent views and each department’s optimization can also benefit others.
  • The four technologies that will disrupt traditional businesses are: 
  1. IoT and analytics: the convergence of IT and OT to utilize data with analytics improve productivity
  2. Augmented reality: the empowerment of workers in highly labor intensive operations to become more efficient
  3. Additive manufacturing: the disruption that breaks the design and operational constraints of traditional manufacturing approaches and cascades down the value chain
  4. Digital technology platforms: the integration of technologies and applications in one plane that allows companies to move at greater speeds
  • IIoT will transform industries, companies, and products, Traditional companies need to clearly define what digital transformation means for them and the value they bring to market or risk becoming obsolete.
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