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Leveraging GIS Data for Prioritizing Traffic Safety Service Requests: A Case Study of Oakland
The City of Oakland Department of Transportation (OakDOT) was faced with the challenge of receiving more traffic safety improvement requests than they had the resources to implement. The city needed a method to effectively prioritize these service requests. The challenge was further compounded by the fact that traffic-related incidents were the leading cause of death for people aged 5 to 24, and the second leading cause for all other age groups under 85 in the U.S. Low-income communities and communities of color were more likely to experience traffic-related injury and death. Therefore, the city needed a solution that would not only prioritize service requests but also ensure equity in service delivery.
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