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United States
51 - 200
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Established in 2012, Aivo, an Engageware Company, empowers businesses to elevate their customer service experience with proven Artificial Intelligence solutions. With Aivo, companies leverage advanced conversational and Generative AI to offer unique customer experiences that blend human empathy with AI precision across platforms such as WhatsApp and Facebook.

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Aivo is a provider of Industrial IoT analytics and modeling, networks and connectivity, platform as a service (paas), application infrastructure and middleware, infrastructure as a service (iaas), wearables, and sensors technologies, and also active in the buildings, cement, construction and infrastructure, consumer goods, education, equipment and machinery, finance and insurance, glass, healthcare and hospitals, national security and defense, and telecommunications industries.
Application Infrastructure & Middleware
Data Exchange & Integration
Middleware, SDKs & Libraries
Camera / Video Systems
Virtual Reality Glasses, Headsets & Controllers
Platform as a Service (PaaS)
Application Development Platforms
Networks & Connectivity
Infrastructure as a Service (IaaS)
Virtual Private Cloud
Analytics & Modeling
Machine Learning
Use Cases
Building Automation & Control
Construction Management
Demand Planning & Forecasting
Inventory Management
Leasing Finance Automation
Machine to Machine Payments
Onsite Human Safety Management
Personnel Tracking & Monitoring
Search & Rescue
Time Sensitive Networking
Visual Quality Detection
Human Resources
Product Research & Development
Quality Assurance
Sales & Marketing
Construction & Infrastructure
Consumer Goods
Equipment & Machinery
Finance & Insurance
Healthcare & Hospitals
National Security & Defense
Cloud Planning, Design & Implementation Services
System Integration
Testing & Certification
Aivo’s Technology Stack maps Aivo’s participation in the analytics and modeling, networks and connectivity, platform as a service (paas), application infrastructure and middleware, infrastructure as a service (iaas), wearables, and sensors IoT technology stack.
  • Application Layer
  • Functional Applications
  • Cloud Layer
  • Platform as a Service
    Infrastructure as a Service
  • Edge Layer
  • Automation & Control
    Processors & Edge Intelligence
  • Devices Layer
  • Robots
  • Supporting Technologies
  • Analytics & Modeling
    Application Infrastructure & Middleware
    Cybersecurity & Privacy
    Networks & Connectivity
Technological Capability
Number of Case Studies16
BAC Credomatic's Successful Implementation of Conversational AI Across Six Countries
BAC Credomatic, a leading bank in Central America, was faced with the challenge of providing a consistent and empathetic digital experience to its customers across six different countries. The bank aimed to build loyal and long-lasting relationships with its customers through its digital products and services. However, the challenge was to innovate and strengthen its digital presence without compromising on empathy and approachability. The bank was in search of an automated solution that could help them achieve this goal. The solution needed to be capable of handling customer queries efficiently and effectively, while maintaining a human touch.
BBVA's Customer Service Transformation with Aivo's AI Conversational Platform
BBVA, a leading bank in Europe and the Americas, recognized the need to adapt to the changing demands and needs of new generations. With the emergence of digital customers, the bank understood the importance of leveraging technology to meet these new demands and strengthen their market presence. The bank aimed to improve the customer contact experience, provide 24/7 support, allow for self-management, and optimize service channels. However, achieving these goals required a solution that could automate customer service and provide quick and efficient responses to customer inquiries.
CEMEX Enhances Customer Support with AI, Achieving 90% Effectiveness Across Six Countries
CEMEX, a global construction materials company, was faced with the challenge of providing superior customer service across different countries and languages. The company has always prioritized customer experience and, in the wake of the pandemic, sought to strengthen its digital communication strategy. The goal was to provide alternatives to traditional channels and transform the way they interact with their customers. The challenge was to implement a solution that could serve all customer segments, especially those located in different countries or speaking other languages. The company also aimed to automate frequently asked questions (FAQs) and provide 24/7 customer service.
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