Information Builders Case Studies Worldpay Obtains Big Payback on Big Data Analytics

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	Worldpay Obtains Big Payback on Big Data Analytics Information Builders

Worldpay Obtains Big Payback on Big Data Analytics

Information Builders

Technology Category	Analytics & Modeling - Big Data Analytics Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - Data Visualization
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation Sales & Marketing
Services	Data Science Services System Integration
Challenge	Worldpay, a payment processing and technology provider, needed new reports, dashboards, and analytics capabilities to leverage its expanding big-data lake and related resources. The company discovered that many of its customers want to analyze their transaction level payment data and it has marshaled substantial resources to facilitate these requests. From the world’s largest retailers to small mom-and-pop merchants, Worldpay is leading a transformation in the payments industry. The company has nearly 800,000 merchants and processed 23 billion transactions last year. To improve its pricing capabilities, Worldpay’s Data and Analysis Insights team use WebFOCUS to visualize and populate domain-specific objects from a Hadoop data lake. Their big-data environment, which utilizes a distributed storage architecture, has lowered the cost of managing transaction data from more than $6,000 per terabyte to about $500 per terabyte. Read More
About Customer	Worldpay is a payment processing and technology provider headquartered in Cincinnati, Ohio. The company has 3,300 employees and $1.68 billion in annual revenue. Worldpay offers a variety of payment services through point-of-sale software vendors, financial institutions, value-added resellers, and independent sales organizations, which amounts to approximately $842 billion in payment volume. The company ensures a healthy revenue stream by carefully pricing and re-pricing its customers, which entails adjusting pricing terms based on total transaction volume and other variables. For an industry leader like Worldpay, pricing customers is no small task. The company has nearly 800,000 merchants and processed 23 billion transactions last year. Read More
Solution	Worldpay selected the WebFOCUS business intelligence (BI) and analytics platform from Information Builders to aggregate its data; create portals, dashboards, InfoApps, and reports; conduct what-if analyses on virtually any type of data set, and visualize the results in the form of detailed pricing analytics; and generate active financial statements containing In-Document Analytics – all with complete and integrated data governance and metadata management. WebFOCUS directly accesses Worldpay’s Hadoop platform, along with other back-end databases, such as flat files on a mainframe system and an Oracle data warehouse that contains structured data. To utilize all this information, Worldpay created a merchant portal that includes user-friendly dashboards, histograms, pie charts, reports, and InfoApps™. InfoApps are reusable analytics modules that help users at the point of decision. Unlike traditional, rigid, tabular summaries and columnar reports, InfoApps facilitate self-service queries with thousands of permutations. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Big Data Analytics

Analytics & Modeling - Real Time Analytics

Application Infrastructure & Middleware - Data Visualization

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Sales & Marketing

Services

Data Science Services

System Integration

Challenge

Worldpay, a payment processing and technology provider, needed new reports, dashboards, and analytics capabilities to leverage its expanding big-data lake and related resources. The company discovered that many of its customers want to analyze their transaction level payment data and it has marshaled substantial resources to facilitate these requests. From the world’s largest retailers to small mom-and-pop merchants, Worldpay is leading a transformation in the payments industry. The company has nearly 800,000 merchants and processed 23 billion transactions last year. To improve its pricing capabilities, Worldpay’s Data and Analysis Insights team use WebFOCUS to visualize and populate domain-specific objects from a Hadoop data lake. Their big-data environment, which utilizes a distributed storage architecture, has lowered the cost of managing transaction data from more than $6,000 per terabyte to about $500 per terabyte.

About Customer

Worldpay is a payment processing and technology provider headquartered in Cincinnati, Ohio. The company has 3,300 employees and $1.68 billion in annual revenue. Worldpay offers a variety of payment services through point-of-sale software vendors, financial institutions, value-added resellers, and independent sales organizations, which amounts to approximately $842 billion in payment volume. The company ensures a healthy revenue stream by carefully pricing and re-pricing its customers, which entails adjusting pricing terms based on total transaction volume and other variables. For an industry leader like Worldpay, pricing customers is no small task. The company has nearly 800,000 merchants and processed 23 billion transactions last year.

Solution

Worldpay selected the WebFOCUS business intelligence (BI) and analytics platform from Information Builders to aggregate its data; create portals, dashboards, InfoApps, and reports; conduct what-if analyses on virtually any type of data set, and visualize the results in the form of detailed pricing analytics; and generate active financial statements containing In-Document Analytics – all with complete and integrated data governance and metadata management. WebFOCUS directly accesses Worldpay’s Hadoop platform, along with other back-end databases, such as flat files on a mainframe system and an Oracle data warehouse that contains structured data. To utilize all this information, Worldpay created a merchant portal that includes user-friendly dashboards, histograms, pie charts, reports, and InfoApps™. InfoApps are reusable analytics modules that help users at the point of decision. Unlike traditional, rigid, tabular summaries and columnar reports, InfoApps facilitate self-service queries with thousands of permutations.

Impact #1	Worldpay saw a complete payback on its BI initiatives in just 12 months.
Impact #2	The company has seen an exponential revenue boost, just by re-pricing its customers.
Impact #3	Worldpay’s electronic documents utilize WebFOCUS In-Document Analytics to allow recipients to visualize precisely the elements that they want to see.

Impact #1

Worldpay saw a complete payback on its BI initiatives in just 12 months.

Impact #2

The company has seen an exponential revenue boost, just by re-pricing its customers.

Impact #3

Worldpay’s electronic documents utilize WebFOCUS In-Document Analytics to allow recipients to visualize precisely the elements that they want to see.

Benefit #1	Annual revenue boost of $8 to $15 million by more intelligently pricing customers.
Benefit #2	$2.5 million saved eliminating hardcopy financial statements.
Benefit #3	27,000 BusinessObjects reports replaced by 10 WebFOCUS InfoApps.

Benefit #1

Annual revenue boost of $8 to $15 million by more intelligently pricing customers.

Benefit #2

$2.5 million saved eliminating hardcopy financial statements.

Benefit #3

27,000 BusinessObjects reports replaced by 10 WebFOCUS InfoApps.

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Overview

Worldpay Obtains Big Payback on Big Data Analytics

Operational Impact

Quantitative Benefit