X

Globalvia, a global infrastructure concessions management company, faced the challenge of consolidating and structuring business data from 29 diverse and geographically dispersed concessions to maximize management efficiency. The company manages concessions in seven countries, including highways, railways, hospitals, and ports, each with different management criteria. There were no defined roles and responsibilities and no governing data policy. The company needed to consolidate data and define its processes to facilitate a corporate transformation. Globalvia developed the Prometheus project to chart a course for unifying and standardizing processes, systems, and corporate culture. This project led to the Delphi technology initiative to facilitate an organization-wide transformation. The project’s stakeholders set out to develop a single management model based on innovation, with higher quality data for improved internal processes and better decision-making. They wanted to establish a model that could detect trends and make it easier to determine the profitability of their concessions.