Nintex Case Studies WorkSafeBC Enhances Workflow Efficiency with Nintex K2 Five Automation

Edit This Case Study Record

	WorkSafeBC Enhances Workflow Efficiency with Nintex K2 Five Automation Nintex

WorkSafeBC Enhances Workflow Efficiency with Nintex K2 Five Automation

Nintex

Technology Category	Functional Applications - Dock Management Systems (DMS) Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Finance & Insurance Healthcare & Hospitals
Applicable Functions	Product Research & Development Quality Assurance
Use Cases	Time Sensitive Networking Visual Quality Detection
Services	Testing & Certification Training
Challenge	WorkSafeBC, a public health agency dedicated to promoting workplace health and safety, was grappling with an increasing number of manually managed systems and processes. This was slowing down the team and decreasing overall quality. The organization was struggling to maintain quality and timeliness due to the high volume of manual systems. The team also wanted to create added transparency and audit-ability, so the right people would know where things were and who had done what, thereby eliminating bottlenecks. Another challenge was the outdated forms and systems. WorkSafeBC had several automated forms developed using Outlook forms in a unique way. However, the platform for these forms, Microsoft Exchange Server 2003, was no longer supported. This necessitated a strong push to get all 75 forms off Exchange and integrated into their current systems. Read More
About Customer	WorkSafeBC is a professional services organization based in Canada. The organization is dedicated to promoting workplace health and safety. It supports more than 100,000 employers and services over 2 million employees. The organization was struggling with an increasing number of manually managed systems and processes that were slowing down the team and decreasing overall quality. They needed a solution that could streamline their workflows, increase transparency, and improve the overall organization of their 3,000 staff members. Read More
Solution	WorkSafeBC brought in a partner to accelerate their workflow development and implementation of Nintex K2 Five. This solution allowed people to easily access their worklists, letting them know immediately what needs to be done. WorkSafeBC built workflows for travel requests, claims filing, invoice approval, records retrieval, and much more, saving the company time and money. They can also now see where approval processes sit in real-time, adding transparency and efficiency to their systems. To address the challenge of outdated forms, DMS helped with both workflow development and SmartForm implementation using Nintex K2 Five. After DMS was engaged, it took only six months to be fully productive and effective, a timeframe that has decreased with each new implementation and is expected to be even lower with the upcoming SmartForms replacement. Read More Log in to view content
Contents

Technology Category

Functional Applications - Dock Management Systems (DMS)

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Finance & Insurance

Healthcare & Hospitals

Applicable Functions

Product Research & Development

Quality Assurance

Use Cases

Time Sensitive Networking

Visual Quality Detection

Services

Testing & Certification

Training

Challenge

WorkSafeBC, a public health agency dedicated to promoting workplace health and safety, was grappling with an increasing number of manually managed systems and processes. This was slowing down the team and decreasing overall quality. The organization was struggling to maintain quality and timeliness due to the high volume of manual systems. The team also wanted to create added transparency and audit-ability, so the right people would know where things were and who had done what, thereby eliminating bottlenecks. Another challenge was the outdated forms and systems. WorkSafeBC had several automated forms developed using Outlook forms in a unique way. However, the platform for these forms, Microsoft Exchange Server 2003, was no longer supported. This necessitated a strong push to get all 75 forms off Exchange and integrated into their current systems.

About Customer

WorkSafeBC is a professional services organization based in Canada. The organization is dedicated to promoting workplace health and safety. It supports more than 100,000 employers and services over 2 million employees. The organization was struggling with an increasing number of manually managed systems and processes that were slowing down the team and decreasing overall quality. They needed a solution that could streamline their workflows, increase transparency, and improve the overall organization of their 3,000 staff members.

Solution

WorkSafeBC brought in a partner to accelerate their workflow development and implementation of Nintex K2 Five. This solution allowed people to easily access their worklists, letting them know immediately what needs to be done. WorkSafeBC built workflows for travel requests, claims filing, invoice approval, records retrieval, and much more, saving the company time and money. They can also now see where approval processes sit in real-time, adding transparency and efficiency to their systems. To address the challenge of outdated forms, DMS helped with both workflow development and SmartForm implementation using Nintex K2 Five. After DMS was engaged, it took only six months to be fully productive and effective, a timeframe that has decreased with each new implementation and is expected to be even lower with the upcoming SmartForms replacement.

Impact #1	The implementation of Nintex K2 Five automation has greatly improved the operational efficiency of WorkSafeBC. The organization now has more transparency into every process, which has eliminated bottlenecks and improved the quality of their services. The automation of workflows for travel requests, claims filing, invoice approval, records retrieval, and more has saved the company both time and money. The new approval processes have greatly increased transparency, allowing the right people to know where things are and who has done what. The replacement of outdated forms with digital ones has also streamlined their processes, making them more efficient and effective.

Impact #1

The implementation of Nintex K2 Five automation has greatly improved the operational efficiency of WorkSafeBC. The organization now has more transparency into every process, which has eliminated bottlenecks and improved the quality of their services. The automation of workflows for travel requests, claims filing, invoice approval, records retrieval, and more has saved the company both time and money. The new approval processes have greatly increased transparency, allowing the right people to know where things are and who has done what. The replacement of outdated forms with digital ones has also streamlined their processes, making them more efficient and effective.

Benefit #1	145K Claims processed annually
Benefit #2	100K Clients supported
Benefit #3	2M Employees serviced

Benefit #1

145K Claims processed annually

Benefit #2

100K Clients supported

Benefit #3

2M Employees serviced

Download PDF Version

Overview

WorkSafeBC Enhances Workflow Efficiency with Nintex K2 Five Automation

Operational Impact

Quantitative Benefit