Information Builders Case Studies Wings Travel Management Takes Off With WebFOCUS

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	Wings Travel Management Takes Off With WebFOCUS Information Builders

Wings Travel Management Takes Off With WebFOCUS

Information Builders

Technology Category	Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Marine & Shipping Oil & Gas
Applicable Functions	Business Operation Logistics & Transportation
Use Cases	Fleet Management Real-Time Location System (RTLS) Supply Chain Visibility
Services	Cloud Planning, Design & Implementation Services Data Science Services
Challenge	Wings Travel Management, a company specializing in oil and gas-related travel, faced the challenge of capturing travel data for clients operating across Europe, North America, South America, Africa, and the Middle East and putting it in a form that they can use to monitor their travel programs. The company wanted to create customer-facing analytics portals along with a secure metadata layer that enables clients to visualize just their subset of the travel data via interactive charts, graphs, and maps. However, their previous analytical inquiries couldn’t prevent users from changing formulas that the IT team created, which meant similar inquiries sometimes yielded conflicting results. Managing the underlying data was also tedious as they had to manually control hundreds of individual queries and reports. Read More
About Customer	Wings Travel Management is a company that specializes in oil and gas-related travel as well as full-service corporate travel. Founded in 1992, the company has carved an important niche in the managed travel market as a trusted travel provider for clients in the Oil & Gas and Marine sectors, as well as companies operating in service- and people-critical industries, where travel is an integral part of their business. At the heart of Wings’ offering is a business intelligence (BI) environment called goData that helps companies measure and improve the performance of their travel programs. By providing direct access to corporate travel data via a mobile-friendly, self-service analytic environment, travel managers extract valuable insights about traveler behavior, costs, and safety. Read More
Solution	Wings Travel Management decided to use Information Builders’ WebFOCUS BI and analytics platform to create a business intelligence (BI) environment called goData that helps companies measure and improve the performance of their travel programs. With support from InfoBuild South Africa, Wings developed six customer-facing analytics portals and an accompanying data management environment as the foundation of goData. An executive portal provides a high-level overview of each client’s corporate travel program. Other portals display supplier and traveler costs, track traveler activity, enforce ISO quality standards, and allow people to do their own analytics. Users review summaries of supplier activity, monitor corporate travel contracts, and employ historic travel data to negotiate better supplier agreements. Being able to visualize the information through InfoAppsTM helps them control spending and verify that travelers comply with advanced booking policies, lowest logical airfare protocols, and other compliance measures. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Marine & Shipping

Oil & Gas

Applicable Functions

Business Operation

Logistics & Transportation

Use Cases

Fleet Management

Real-Time Location System (RTLS)

Supply Chain Visibility

Services

Cloud Planning, Design & Implementation Services

Data Science Services

Challenge

Wings Travel Management, a company specializing in oil and gas-related travel, faced the challenge of capturing travel data for clients operating across Europe, North America, South America, Africa, and the Middle East and putting it in a form that they can use to monitor their travel programs. The company wanted to create customer-facing analytics portals along with a secure metadata layer that enables clients to visualize just their subset of the travel data via interactive charts, graphs, and maps. However, their previous analytical inquiries couldn’t prevent users from changing formulas that the IT team created, which meant similar inquiries sometimes yielded conflicting results. Managing the underlying data was also tedious as they had to manually control hundreds of individual queries and reports.

About Customer

Wings Travel Management is a company that specializes in oil and gas-related travel as well as full-service corporate travel. Founded in 1992, the company has carved an important niche in the managed travel market as a trusted travel provider for clients in the Oil & Gas and Marine sectors, as well as companies operating in service- and people-critical industries, where travel is an integral part of their business. At the heart of Wings’ offering is a business intelligence (BI) environment called goData that helps companies measure and improve the performance of their travel programs. By providing direct access to corporate travel data via a mobile-friendly, self-service analytic environment, travel managers extract valuable insights about traveler behavior, costs, and safety.

Solution

Wings Travel Management decided to use Information Builders’ WebFOCUS BI and analytics platform to create a business intelligence (BI) environment called goData that helps companies measure and improve the performance of their travel programs. With support from InfoBuild South Africa, Wings developed six customer-facing analytics portals and an accompanying data management environment as the foundation of goData. An executive portal provides a high-level overview of each client’s corporate travel program. Other portals display supplier and traveler costs, track traveler activity, enforce ISO quality standards, and allow people to do their own analytics. Users review summaries of supplier activity, monitor corporate travel contracts, and employ historic travel data to negotiate better supplier agreements. Being able to visualize the information through InfoAppsTM helps them control spending and verify that travelers comply with advanced booking policies, lowest logical airfare protocols, and other compliance measures.

Impact #1	Clients can monitor their travelers, control travel spending, and verify compliance with corporate travel policies.
Impact #2	The new analytical environment not only helps Wings’ travel consultants make travel arrangements for their clients, but also lets clients measure and improve their own travel programs.
Impact #3	Authorized users can access, analyze, and visualize their travel data, which frees Wings’ IT team from having to create thousands of custom reports.

Impact #1

Clients can monitor their travelers, control travel spending, and verify compliance with corporate travel policies.

Impact #2

The new analytical environment not only helps Wings’ travel consultants make travel arrangements for their clients, but also lets clients measure and improve their own travel programs.

Impact #3

Authorized users can access, analyze, and visualize their travel data, which frees Wings’ IT team from having to create thousands of custom reports.

Benefit #1	Even the longest and most complex inquiries run in under five seconds.
Benefit #2	Approximately 200 people at more than 50 companies regularly use the goData environment.

Benefit #1

Even the longest and most complex inquiries run in under five seconds.

Benefit #2

Approximately 200 people at more than 50 companies regularly use the goData environment.

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Overview

Wings Travel Management Takes Off With WebFOCUS

Operational Impact

Quantitative Benefit