Trumpia Case Studies US Open Tennis Championships

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	US Open Tennis Championships Trumpia

US Open Tennis Championships

Trumpia

Technology Category	Application Infrastructure & Middleware - API Integration & Management
Applicable Functions	Business Operation
Use Cases	Remote Collaboration
Services	Software Design & Engineering Services
Challenge	The US Open’s Chief Umpire Office needed a way to effectively communicate with their staff. However, the challenge was notifying officials as they were all scattered and moving around the event grounds. They quickly realized that the email service they were previously using was ineffective and began looking for a software that enabled them to send their notifications to their officials while still being mobile. Read More
About Customer	The US Open Tennis Championships has been a mainstay on the pro tennis tournament circuit since 1881. During their two weeks of operation this year, the US Open’s Umpire Office used Trumpia to instantly notify their staff and officials of any upcoming events and schedule changes. Read More
Solution	They found a solution with Trumpia. Upon signing up, they quickly implemented Trumpia to send text notifications regarding any upcoming events and updates. They noted a significant increase in event participation and engagement, as well as a dramatic boost in message open rates. Also, Trumpia’s messaging software reduced the need for other potentially irritating communication methods such as loud PA announcements. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Applicable Functions

Business Operation

Use Cases

Remote Collaboration

Services

Software Design & Engineering Services

Challenge

The US Open’s Chief Umpire Office needed a way to effectively communicate with their staff. However, the challenge was notifying officials as they were all scattered and moving around the event grounds. They quickly realized that the email service they were previously using was ineffective and began looking for a software that enabled them to send their notifications to their officials while still being mobile.

About Customer

The US Open Tennis Championships has been a mainstay on the pro tennis tournament circuit since 1881. During their two weeks of operation this year, the US Open’s Umpire Office used Trumpia to instantly notify their staff and officials of any upcoming events and schedule changes.

Solution

They found a solution with Trumpia. Upon signing up, they quickly implemented Trumpia to send text notifications regarding any upcoming events and updates. They noted a significant increase in event participation and engagement, as well as a dramatic boost in message open rates. Also, Trumpia’s messaging software reduced the need for other potentially irritating communication methods such as loud PA announcements.

Impact #1	Significant increase in event participation and engagement
Impact #2	Dramatic boost in message open rates
Impact #3	Reduced the need for other potentially irritating communication methods such as loud PA announcements

Impact #1

Significant increase in event participation and engagement

Impact #2

Dramatic boost in message open rates

Impact #3

Reduced the need for other potentially irritating communication methods such as loud PA announcements

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Overview

US Open Tennis Championships

Operational Impact