Nintex Case Studies Ufone's Efficiency Boost with Nintex Workflow Automation

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	Ufone's Efficiency Boost with Nintex Workflow Automation Nintex

Ufone's Efficiency Boost with Nintex Workflow Automation

Nintex

Technology Category	Application Infrastructure & Middleware - Event-Driven Application Networks & Connectivity - 5G
Applicable Industries	Finance & Insurance Telecommunications
Applicable Functions	Human Resources Product Research & Development
Use Cases	Leasing Finance Automation Supply Chain Visibility
Challenge	Ufone, a telecommunications company based in Pakistan, was seeking a more efficient workflow solution for its human resources/administration, finance, and network management teams. Despite having an ERP solution for core products, the company needed a solution that was easier to implement. The company's General Manager of IT Development and Governance, Asad Mohsin, was tasked with finding a solution that would facilitate smoother internal transactions, save time, and increase visibility. The company's Technical Project Management Office also faced challenges in tracking progress on mobile network rollouts due to limitations of their desktop-based legacy application. Read More
About Customer	Ufone is a telecommunications company based in Pakistan. The company understands the importance of connecting with its customers, which includes its 3,000-plus employees. From deployment teams to human resources, IT, and finance, Ufone employees rely on one another to accomplish their work. The company was seeking a solution that would facilitate smoother internal transactions, save time, and increase visibility. Ufone's Technical Project Management Office also needed a solution to track progress on mobile network rollouts, which required communication across a variety of sites. Read More
Solution	Ufone turned to Microsoft Gold partner Kalsoft for guidance and ultimately chose Nintex Workflow, a SharePoint-based solution that was quick to deploy, easy to use, and cost-effective. The Ufone Administration department began by automating four workflows related to office leases, municipal taxes, rental plans, and expenses. This shift from manual processes and email to Nintex Workflow resulted in significant savings in terms of process efficiency. Ufone also used Nintex to automate the entire rollout workflow for mobile network rollouts, improving tracking, communication, and service levels for the PMO department. The adoption of Nintex Workflow has spread throughout the company, integrating well with other applications and proving to be an efficient solution for the company's needs. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Event-Driven Application

Networks & Connectivity - 5G

Applicable Industries

Finance & Insurance

Telecommunications

Applicable Functions

Human Resources

Product Research & Development

Use Cases

Leasing Finance Automation

Supply Chain Visibility

Challenge

Ufone, a telecommunications company based in Pakistan, was seeking a more efficient workflow solution for its human resources/administration, finance, and network management teams. Despite having an ERP solution for core products, the company needed a solution that was easier to implement. The company's General Manager of IT Development and Governance, Asad Mohsin, was tasked with finding a solution that would facilitate smoother internal transactions, save time, and increase visibility. The company's Technical Project Management Office also faced challenges in tracking progress on mobile network rollouts due to limitations of their desktop-based legacy application.

About Customer

Ufone is a telecommunications company based in Pakistan. The company understands the importance of connecting with its customers, which includes its 3,000-plus employees. From deployment teams to human resources, IT, and finance, Ufone employees rely on one another to accomplish their work. The company was seeking a solution that would facilitate smoother internal transactions, save time, and increase visibility. Ufone's Technical Project Management Office also needed a solution to track progress on mobile network rollouts, which required communication across a variety of sites.

Solution

Ufone turned to Microsoft Gold partner Kalsoft for guidance and ultimately chose Nintex Workflow, a SharePoint-based solution that was quick to deploy, easy to use, and cost-effective. The Ufone Administration department began by automating four workflows related to office leases, municipal taxes, rental plans, and expenses. This shift from manual processes and email to Nintex Workflow resulted in significant savings in terms of process efficiency. Ufone also used Nintex to automate the entire rollout workflow for mobile network rollouts, improving tracking, communication, and service levels for the PMO department. The adoption of Nintex Workflow has spread throughout the company, integrating well with other applications and proving to be an efficient solution for the company's needs.

Impact #1	The implementation of Nintex Workflow has led to a dramatic rise in efficiency across Ufone. The solution has increased visibility into projects, saving time and improving efficiency. It has also enhanced the user experience due to better visibility and a familiar platform. The adoption of Nintex Workflow has spread throughout the company, integrating well with other applications and proving to be an efficient solution for the company's needs. The ability to manage with such a small development team makes Nintex particularly attractive. The solution has also improved tracking, communication, and service levels for the PMO department.

Impact #1

The implementation of Nintex Workflow has led to a dramatic rise in efficiency across Ufone. The solution has increased visibility into projects, saving time and improving efficiency. It has also enhanced the user experience due to better visibility and a familiar platform. The adoption of Nintex Workflow has spread throughout the company, integrating well with other applications and proving to be an efficient solution for the company's needs. The ability to manage with such a small development team makes Nintex particularly attractive. The solution has also improved tracking, communication, and service levels for the PMO department.

Benefit #1	Saved 1,000 hours per month in waiver and deposit
Benefit #2	Saved 15 working days by shifting information-handling from manual processes and email into Nintex Workflow
Benefit #3	Saved 12,000 hours annually

Benefit #1

Saved 1,000 hours per month in waiver and deposit

Benefit #2

Saved 15 working days by shifting information-handling from manual processes and email into Nintex Workflow

Benefit #3

Saved 12,000 hours annually

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Overview

Ufone's Efficiency Boost with Nintex Workflow Automation

Operational Impact

Quantitative Benefit