TIBCO Software Case Studies TIBCO Moves Lufthansa Cargo from a Legacy System to a Flexible Future

	TIBCO Moves Lufthansa Cargo from a Legacy System to a Flexible Future TIBCO Software

TIBCO Moves Lufthansa Cargo from a Legacy System to a Flexible Future

TIBCO Software

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Transportation
Applicable Functions	Business Operation Quality Assurance
Use Cases	Predictive Maintenance Process Control & Optimization Remote Asset Management Track & Trace of Assets
Services	Software Design & Engineering Services System Integration Training
Challenge	Lufthansa Cargo’s IT systems had evolved into a complex and heterogeneous structure centered around the host-based MOSAIK application, which dated back to the seventies. This system enabled access to product information, bookings, reservations, and shipment tracking, as well as the exchange of waybill data via electronic data interchange (EDI). However, developing add-ons and adaptations to this system was time-consuming and costly, which was necessary for the optimal support of Lufthansa Cargo’s time-definite services. These services responded to customers’ needs for the rapid shipment of specific types of goods within a precisely defined time frame. The company needed to reduce operating costs by simplifying the complexity of interfaces and maintenance, and to accelerate the time to market of its new products and services. Enterprise and business application integration were identified as key facilitators, connectors, and control systems to achieve these objectives. Read More
About Customer	Lufthansa Cargo AG (LCAG) is the freight subsidiary of Deutsche Lufthansa AG, the German national airline. Although its core business is the processing of airport-to-airport airfreight, the company offers several services using a global network of routes to 493 destinations. In the international scheduled airfreight business, Lufthansa Cargo is the front-runner among the International Air Transportation Association (IATA) carriers. The company’s IT systems had grown over the years into a complex and heterogeneous structure, centered around the host-based MOSAIK application, which dated back to the seventies. This system enabled access to product information, bookings, reservations, and shipment tracking, as well as the exchange of waybill data via electronic data interchange (EDI). Read More
Solution	Lufthansa Cargo chose to implement TIBCO’s business integration software to migrate from its legacy systems to a more flexible and efficient architecture. The new enterprise application integration (EAI) architecture replaced the existing complex structure with a shared integration layer, consisting of the TIBCO Information Bus® as the backbone, along with applications, web services, and interfaces connected to it. This architecture enabled real-time business process execution and reduced development risks and costs. Lufthansa Cargo conducted a proof-of-technology (POT) test to evaluate each vendor’s software, involving different business units and teams to familiarize themselves with the new technology. TIBCO’s software fulfilled all requirements, partly due to its central information bus and compliance with standards such as Java 2 Enterprise Edition (J2EE) and XML. With comprehensive support for web services technology (SOAP, WSDL, and UDDI), Lufthansa Cargo could easily and cost-effectively connect applications and processes, such as workflow. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Transportation

Applicable Functions

Business Operation

Quality Assurance

Use Cases

Predictive Maintenance

Process Control & Optimization

Remote Asset Management

Track & Trace of Assets

Services

Software Design & Engineering Services

System Integration

Training

Challenge

Lufthansa Cargo’s IT systems had evolved into a complex and heterogeneous structure centered around the host-based MOSAIK application, which dated back to the seventies. This system enabled access to product information, bookings, reservations, and shipment tracking, as well as the exchange of waybill data via electronic data interchange (EDI). However, developing add-ons and adaptations to this system was time-consuming and costly, which was necessary for the optimal support of Lufthansa Cargo’s time-definite services. These services responded to customers’ needs for the rapid shipment of specific types of goods within a precisely defined time frame. The company needed to reduce operating costs by simplifying the complexity of interfaces and maintenance, and to accelerate the time to market of its new products and services. Enterprise and business application integration were identified as key facilitators, connectors, and control systems to achieve these objectives.

About Customer

Lufthansa Cargo AG (LCAG) is the freight subsidiary of Deutsche Lufthansa AG, the German national airline. Although its core business is the processing of airport-to-airport airfreight, the company offers several services using a global network of routes to 493 destinations. In the international scheduled airfreight business, Lufthansa Cargo is the front-runner among the International Air Transportation Association (IATA) carriers. The company’s IT systems had grown over the years into a complex and heterogeneous structure, centered around the host-based MOSAIK application, which dated back to the seventies. This system enabled access to product information, bookings, reservations, and shipment tracking, as well as the exchange of waybill data via electronic data interchange (EDI).

Solution

Lufthansa Cargo chose to implement TIBCO’s business integration software to migrate from its legacy systems to a more flexible and efficient architecture. The new enterprise application integration (EAI) architecture replaced the existing complex structure with a shared integration layer, consisting of the TIBCO Information Bus® as the backbone, along with applications, web services, and interfaces connected to it. This architecture enabled real-time business process execution and reduced development risks and costs. Lufthansa Cargo conducted a proof-of-technology (POT) test to evaluate each vendor’s software, involving different business units and teams to familiarize themselves with the new technology. TIBCO’s software fulfilled all requirements, partly due to its central information bus and compliance with standards such as Java 2 Enterprise Edition (J2EE) and XML. With comprehensive support for web services technology (SOAP, WSDL, and UDDI), Lufthansa Cargo could easily and cost-effectively connect applications and processes, such as workflow.

Impact #1	The new EAI architecture enabled lower operating costs by minimizing the complexity and maintenance of interfaces, and a faster time to market for new products and services.
Impact #2	The EAI solution reduced the risks and costs associated with development.
Impact #3	The optimization and simplification of certain processes, such as accounts or order entry, sped up their completion and made accounting processes much easier.

Impact #1

The new EAI architecture enabled lower operating costs by minimizing the complexity and maintenance of interfaces, and a faster time to market for new products and services.

Impact #2

The EAI solution reduced the risks and costs associated with development.

Impact #3

The optimization and simplification of certain processes, such as accounts or order entry, sped up their completion and made accounting processes much easier.

Benefit #1	Lufthansa Cargo has already completed two EAI projects: TrackIT and Chase.
Benefit #2	At least ten additional systems, including SAP and MOSAIK, will be connected over the next two to three years.

Benefit #1

Lufthansa Cargo has already completed two EAI projects: TrackIT and Chase.

Benefit #2

At least ten additional systems, including SAP and MOSAIK, will be connected over the next two to three years.

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Overview

TIBCO Moves Lufthansa Cargo from a Legacy System to a Flexible Future

Operational Impact

Quantitative Benefit