Syrup-maker Monin gets sweeter ERP performance thanks to CDNetworks

Monin, a French family business founded in 1912, makes premium syrups for bars and restaurants. It is also one of the world’s leading producers of fruit purées, liqueurs, and sauces. The company does all its production in-house, with operations in France, the US, and Malaysia. Three years ago, Monin decided to switch from its proprietary ERP software to a professional web-based application that could better support the company’s growth strategy. It selected Oracle’s JD Edwards fully web-based software, initially installing it in France and later rolling it out to Malaysia. The company performed user tests and other analyses on the software, which quickly revealed major performance problems. Response times in Malaysia were over 350 ms—compared with just 10–15 ms in France where the application was hosted. Those long response times made the ERP completely unusable by Malaysian staff. Moreover, the ERP is a business-critical application for Monin. It manages all of the company’s core business processes: production, quality control, sales, purchasing, accounting, and other corporate functions. Without a well-running ERP, the company would not be able to operate smoothly or efficiently. Even the slightest glitch could throw the business off track—with serious and potentially costly consequences.

Monin is a French family business founded in 1912. It specializes in making premium syrups for bars and restaurants and is also one of the world’s leading producers of fruit purées, liqueurs, and sauces. The company does all its production in-house, with operations in France, the US, and Malaysia. Monin has over 100 years of experience and has become the brand of choice of the gourmet flavor business with over 140 flavors available in more than 140 countries, including the widest range of Premium Syrups, a large assortment of Exclusive Liqueurs, Gourmet Sauces, Frappé Powders, Fruit Smoothie, and Cocktail Mixes. Tasteful and versatile, Monin allows its customers to meet their expectations for quality, flavor uniqueness, and newness in all applications.