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As 17LIVE’s user-base grew, the company encountered various challenges and pain points that needed to be addressed to sustain and enhance its live streaming services. Here are a few of them.Infrastructure Limitations Hindering Global Growth: With a mission to “empower human connections through live technology,” 17LIVE has always prioritized serving its global user base. To achieve this, 17LIVE required a CDN provider that could offer a robust network infrastructure to ensure uninterrupted growth of its live streaming business, especially in regions such as China that have their own unique network transmission requirements and regulations.Streaming Performance Optimization: With large user base spanning multiple countries, ensuring smooth and low-latency streaming performance became crucial for 17LIVE because it ensured a positive interactive user experience with the three apps mentioned above. Increasing the user base on those three apps translated directly into greater profits, which further underscored the importance that CDNetworks was able to provide in terms of reliable performance under different network conditions and across various devices.Demands of Diverse Interactive Features: To make live streaming both interactive and entertaining, the three apps previously mentioned presented CDNetworks’ Media Delivery Solutions with extremely high requirements when it came to functionality. These requirements were critical for increasing 17LIVE user engagements with, and traffic growth for, its platform by using intuitive ways to attract users to content, such as with content thumbnails or short videos.Mounting Content Surveillance & Archive Workload: With the number of platform users and live streamers increasing at unprecedented rates, the daily workload for moderating and archiving content on the 17LIVE platform has increased significantly. This tremendous growth made it impossible to moderate content manually in real-time. As a result, 17LIVE was in needed of a solution that could moderate and archive content while, at the same time, improve the efficiencies of operation and reduce manpower expenses.Challenges in Addressing Round-the-Clock Issues: As a round-the-clock live streaming platform, 17LIVE requires round-the-clock support services to address any issues that may arise at any time.To meet these challenges, 17LIVE chose CDNetworks for its tailored solutions.

Arirang TV, a leading global broadcaster in Korea, faced challenges in providing high-quality video streaming to its overseas users, who represented 85% of total web visitors. The poor network environment made it difficult for these users to watch videos properly. Moreover, the rise in popularity of various devices changed the environment for watching broadcasts, increasing demand for ‘Full Contents Review’ and the expected level of quality. Arirang needed to create an environment where viewers could watch programs smoothly on PCs, mobile devices, and smart TVs, not just via satellite.

Square Enix, a leading gaming company in Japan, was facing challenges in providing a stable network infrastructure for online gaming. The company was using several CDN vendors concurrently to ensure service continuity. However, using multiple CDN vendors was costly, and the company was looking for ways to reduce these costs. They formed an interdepartmental professional team with the goal of reducing CDN costs. Every year, the Square Enix CDN team compares current vendors and other vendors including those outside Japan. To provide gamers with the best environment that uses cutting-edge and high-quality service, vendors are compared and replaced annually.