Nintex Case Studies Streamlining Local Government Processes: Tararua District Council's Experience with Nintex Promapp

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	Streamlining Local Government Processes: Tararua District Council's Experience with Nintex Promapp Nintex

Streamlining Local Government Processes: Tararua District Council's Experience with Nintex Promapp

Nintex

Technology Category	Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Cement Cities & Municipalities
Use Cases	Personnel Tracking & Monitoring Time Sensitive Networking
Services	System Integration
Challenge	The Tararua District Council was facing a significant challenge in managing their processes. They discovered discrepancies between their perceived processes and the actual ones. This was causing issues in compliance, risk management, and overall efficiency. The council was also struggling with the induction process for new councilors, which led to misunderstandings and errors. For instance, an issue arose when three councilors were not properly briefed on the council’s Iwi relationships. The council was also grappling with the need for frequent changes in legislation, which necessitated quick updates to their processes. Traditional flowchart systems were proving to be time-consuming and expensive for these updates. Read More
About Customer	The Tararua District Council is a local government body in New Zealand. It is responsible for the delivery of a diverse range of services and is required to comply with various regulations. The council is also responsible for the induction and training of new councilors. The council's management style is focused on enabling people to do their jobs rather than prescribing them. They value clear processes, accountability, and the ability to quickly adapt to legislative changes. The council also values collaboration with other councils in Australia and New Zealand to build best practice processes. Read More
Solution	The council decided to switch to Nintex Promapp, a process management solution, after seeing its successful implementation in other councils. The system was tested against their existing system, Visio, and the results justified the initial capital investment. Nintex Promapp was used to create a clear induction process for new councilors, reducing the risk of misunderstandings and errors. The system also provided more visibility into job functions, improving accountability and reducing the silo mentality. Nintex Promapp also proved to be a more efficient solution for updating processes in response to legislative changes, allowing more autonomy for staff responsible for implementing these changes. The council also benefited from Nintex Promapp's Local Government Shared Process Library, which provided access to over 2,500 processes created and shared by other councils. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Cement

Cities & Municipalities

Use Cases

Personnel Tracking & Monitoring

Time Sensitive Networking

Services

System Integration

Challenge

The Tararua District Council was facing a significant challenge in managing their processes. They discovered discrepancies between their perceived processes and the actual ones. This was causing issues in compliance, risk management, and overall efficiency. The council was also struggling with the induction process for new councilors, which led to misunderstandings and errors. For instance, an issue arose when three councilors were not properly briefed on the council’s Iwi relationships. The council was also grappling with the need for frequent changes in legislation, which necessitated quick updates to their processes. Traditional flowchart systems were proving to be time-consuming and expensive for these updates.

About Customer

The Tararua District Council is a local government body in New Zealand. It is responsible for the delivery of a diverse range of services and is required to comply with various regulations. The council is also responsible for the induction and training of new councilors. The council's management style is focused on enabling people to do their jobs rather than prescribing them. They value clear processes, accountability, and the ability to quickly adapt to legislative changes. The council also values collaboration with other councils in Australia and New Zealand to build best practice processes.

Solution

The council decided to switch to Nintex Promapp, a process management solution, after seeing its successful implementation in other councils. The system was tested against their existing system, Visio, and the results justified the initial capital investment. Nintex Promapp was used to create a clear induction process for new councilors, reducing the risk of misunderstandings and errors. The system also provided more visibility into job functions, improving accountability and reducing the silo mentality. Nintex Promapp also proved to be a more efficient solution for updating processes in response to legislative changes, allowing more autonomy for staff responsible for implementing these changes. The council also benefited from Nintex Promapp's Local Government Shared Process Library, which provided access to over 2,500 processes created and shared by other councils.

Impact #1	The implementation of Nintex Promapp has brought about significant operational improvements for the Tararua District Council. The council has been able to reduce the risk of non-compliance and save costs by reducing errors. The induction process for new councilors has been improved, reducing misunderstandings and potential issues. The council has also been able to map processes in a fraction of the time it used to take. The system has increased accountability and oversight, enabling more autonomy for the staff. The council has also been able to collaborate with other councils to build best practice processes. Overall, the council has seen improved staff engagement with the process system, which has contributed to its success.

Impact #1

The implementation of Nintex Promapp has brought about significant operational improvements for the Tararua District Council. The council has been able to reduce the risk of non-compliance and save costs by reducing errors. The induction process for new councilors has been improved, reducing misunderstandings and potential issues. The council has also been able to map processes in a fraction of the time it used to take. The system has increased accountability and oversight, enabling more autonomy for the staff. The council has also been able to collaborate with other councils to build best practice processes. Overall, the council has seen improved staff engagement with the process system, which has contributed to its success.

Benefit #1	Reduced risk of non-compliance with regulation
Benefit #2	Cost savings due to a reduction in errors
Benefit #3	Process mapping in 1/7th of the time

Benefit #1

Reduced risk of non-compliance with regulation

Benefit #2

Cost savings due to a reduction in errors

Benefit #3

Process mapping in 1/7th of the time

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Overview

Streamlining Local Government Processes: Tararua District Council's Experience with Nintex Promapp

Operational Impact

Quantitative Benefit