Nintex
Case Studies
Streamlining Child Protection Processes with K2 Software: A Bufetat Case Study
Overview
Streamlining Child Protection Processes with K2 Software: A Bufetat Case StudyNintex |
Cities & Municipalities | |
Inventory Management Supply Chain Visibility | |
System Integration | |
Operational Impact
The implementation of the K2 Software solution has significantly improved Bufetat's operational efficiency. The automated system ensures that all incoming documents are actioned in line with government procedures, providing a consistent approach to handling high volumes of work. This has not only streamlined the workflow but also improved the accuracy and speed of case handling. The software also provides senior managers with greater visibility and control, allowing them to monitor the status of different cases and the workload of each caseworker. This has improved managerial decision-making and resource allocation. Furthermore, the system has improved financial control, making it easier for managers to verify invoices from providers of childcare and child services before accounts are settled. The success of the system has led to its adoption by FYLKESNEMNDA, the judicial committee of Norway that makes decisions about complex child welfare and custody issues. | |
Quantitative Benefit
7,500 new documents per month processed and assigned | |
5,600 caseworkers each day supported by solution | |
356,000 workflows initiated per year | |