Aptean
Case Studies
State Bank of India, UK - CRM Implementation
Overview
State Bank of India, UK - CRM ImplementationAptean |
Functional Applications - Enterprise Resource Planning Systems (ERP) | |
Finance & Insurance | |
Business Operation Sales & Marketing | |
System Integration Training | |
Operational Impact
SBI UK received very positive feedback from their users due to the flexible dashboard for management and controllers. This helped with integrating Pivotal CRM into their activities. | |
A noticeable decrease in turn-around times has been seen across all sections of the business by having a complete view of all customer interactions in one centralised location. | |
Increased productivity within the sales team has also seen significant gains by using Pivotal CRM. | |