Information Builders Case Studies St. Luke’s University Health Network Drives Decisions With Data

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	St. Luke’s University Health Network Drives Decisions With Data Information Builders

St. Luke’s University Health Network Drives Decisions With Data

Information Builders

Technology Category	Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation
Use Cases	Predictive Maintenance Predictive Quality Analytics Remote Asset Management
Services	Data Science Services System Integration
Challenge	St. Luke’s University Health Network was facing a challenge of obtaining a single, consolidated view of critical information due to diverse sources of data. This was affecting their clinical, financial, and operational analysis. The organization needed a solution that would allow stakeholders to gain insights across all mastered data domains and cover the full continuum of patient care. The requirements for this BI/EDW initiative included improving clinical quality, reducing costs, improving patient experience, building market share, and fostering success under value-based reimbursement models. The entire team was committed to increasing self-service reporting capabilities for end users and replacing a legacy warehouse and BI system. Read More
About Customer	St. Luke’s University Health Network is a non-profit, regional, fully integrated, and nationally recognized network providing services at seven hospitals and more than 270 outpatient sites. The network’s service area includes Warren County in New Jersey, and Pennsylvania’s Lehigh, Northampton, Carbon, Schuylkill, Bucks, Montgomery, Berks, and Monroe counties. St. Luke’s has earned many honors for clinical excellence, including Truven Health’s 100 Top Major Teaching Hospital and 50 Top Cardiovascular Hospital. It is also a multiyear recipient of the Most Wired award, recognizing the breadth of its information technology applications for electronic medical records, telehealth, online scheduling, and pricing information. Read More
Solution	St. Luke’s University Health Network decided to create an enterprise health data warehouse with a single view of key business entities to support analytical applications. They implemented Information Builders’ WebFOCUS and Omni-HealthData to create Insights, a comprehensive healthcare enterprise data warehouse (EDW) and business intelligence (BI) platform that supports a large suite of reporting and analytics applications. The organization adopted a unique approach of working on analytics in parallel with the data integration and data mastering processes. This allowed them to deliver value throughout the implementation, avoiding a lengthy approach to building an EDW that might not ultimately align with business needs. The integration team started with the largest, most complex, and most important sources of data. This included multiple legacy hospital and ambulatory billing and electronic medical record (EMR) systems. Other data sources quickly followed, including a newly implemented Epic EMR, multiple internal physician databases, patient experience survey data, modeled cost data, staffing data, U.S. census and market data, clinical quality benchmarks, and more. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Use Cases

Predictive Maintenance

Predictive Quality Analytics

Remote Asset Management

Services

Data Science Services

System Integration

Challenge

St. Luke’s University Health Network was facing a challenge of obtaining a single, consolidated view of critical information due to diverse sources of data. This was affecting their clinical, financial, and operational analysis. The organization needed a solution that would allow stakeholders to gain insights across all mastered data domains and cover the full continuum of patient care. The requirements for this BI/EDW initiative included improving clinical quality, reducing costs, improving patient experience, building market share, and fostering success under value-based reimbursement models. The entire team was committed to increasing self-service reporting capabilities for end users and replacing a legacy warehouse and BI system.

About Customer

St. Luke’s University Health Network is a non-profit, regional, fully integrated, and nationally recognized network providing services at seven hospitals and more than 270 outpatient sites. The network’s service area includes Warren County in New Jersey, and Pennsylvania’s Lehigh, Northampton, Carbon, Schuylkill, Bucks, Montgomery, Berks, and Monroe counties. St. Luke’s has earned many honors for clinical excellence, including Truven Health’s 100 Top Major Teaching Hospital and 50 Top Cardiovascular Hospital. It is also a multiyear recipient of the Most Wired award, recognizing the breadth of its information technology applications for electronic medical records, telehealth, online scheduling, and pricing information.

Solution

St. Luke’s University Health Network decided to create an enterprise health data warehouse with a single view of key business entities to support analytical applications. They implemented Information Builders’ WebFOCUS and Omni-HealthData to create Insights, a comprehensive healthcare enterprise data warehouse (EDW) and business intelligence (BI) platform that supports a large suite of reporting and analytics applications. The organization adopted a unique approach of working on analytics in parallel with the data integration and data mastering processes. This allowed them to deliver value throughout the implementation, avoiding a lengthy approach to building an EDW that might not ultimately align with business needs. The integration team started with the largest, most complex, and most important sources of data. This included multiple legacy hospital and ambulatory billing and electronic medical record (EMR) systems. Other data sources quickly followed, including a newly implemented Epic EMR, multiple internal physician databases, patient experience survey data, modeled cost data, staffing data, U.S. census and market data, clinical quality benchmarks, and more.

Impact #1	The new technology platform has enabled St. Luke’s stakeholders access to a single source of trusted information that is truly actionable and drives improvements in operational processes.
Impact #2	The organization was able to deliver value throughout the implementation, avoiding a lengthy approach to building an EDW that might not ultimately align with business needs.
Impact #3	The integration team was able to integrate data from 31 sources in 18 months.

Impact #1

The new technology platform has enabled St. Luke’s stakeholders access to a single source of trusted information that is truly actionable and drives improvements in operational processes.

Impact #2

The organization was able to deliver value throughout the implementation, avoiding a lengthy approach to building an EDW that might not ultimately align with business needs.

Impact #3

The integration team was able to integrate data from 31 sources in 18 months.

Benefit #1	Integrated data from 31 sources in 18 months.
Benefit #2	Established “golden” master records for more than 15,000 unique providers.

Benefit #1

Integrated data from 31 sources in 18 months.

Benefit #2

Established “golden” master records for more than 15,000 unique providers.

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Overview

St. Luke’s University Health Network Drives Decisions With Data

Operational Impact

Quantitative Benefit