Trumpia Case Studies Sonoma State University Case Study

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	Sonoma State University Case Study Trumpia

Sonoma State University Case Study

Trumpia

Technology Category	Application Infrastructure & Middleware - API Integration & Management
Applicable Industries	Education
Applicable Functions	Human Resources
Use Cases	Campus Area Network
Services	System Integration
Challenge	Advisors at Sonoma State University were facing a communication challenge. They were sending emails for department news, course offerings, etc. However, many students complained about receiving too many emails from too many different departments. The advisors also tried plastering flyers around campus and waiting for students to come into the office, but these methods proved to be unreliable. The advisors were in need of a new, more effective way to ensure students were receiving important messages. Read More
About Customer	Sonoma State University (SSU) is a public university and a member of the California State University system. The university offers over 45 majors and minors at the bachelor’s level. The university has a diverse student body and a wide range of academic departments. The advisors at the university play a crucial role in communicating important information to the students, including department news, course offerings, and academic deadlines. However, they were facing challenges in effectively reaching out to the students. Read More
Solution	Sonoma State University decided to use Trumpia’s integrated platform to engage their students and instantly communicate with them at any time or place. The platform allowed them to communicate via mobile texting, email, and voice broadcasting. They also used the software with their Disability Resource Center to meet the needs of all students. They sent major updates, deadlines to declare majors, and other academic deadlines. They were even able to target students with messages based on their major such as Psychology, Environmental Studies & Planning, Kinesiology, and Nursing. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Applicable Industries

Education

Applicable Functions

Human Resources

Use Cases

Campus Area Network

Services

System Integration

Challenge

Advisors at Sonoma State University were facing a communication challenge. They were sending emails for department news, course offerings, etc. However, many students complained about receiving too many emails from too many different departments. The advisors also tried plastering flyers around campus and waiting for students to come into the office, but these methods proved to be unreliable. The advisors were in need of a new, more effective way to ensure students were receiving important messages.

About Customer

Sonoma State University (SSU) is a public university and a member of the California State University system. The university offers over 45 majors and minors at the bachelor’s level. The university has a diverse student body and a wide range of academic departments. The advisors at the university play a crucial role in communicating important information to the students, including department news, course offerings, and academic deadlines. However, they were facing challenges in effectively reaching out to the students.

Solution

Sonoma State University decided to use Trumpia’s integrated platform to engage their students and instantly communicate with them at any time or place. The platform allowed them to communicate via mobile texting, email, and voice broadcasting. They also used the software with their Disability Resource Center to meet the needs of all students. They sent major updates, deadlines to declare majors, and other academic deadlines. They were even able to target students with messages based on their major such as Psychology, Environmental Studies & Planning, Kinesiology, and Nursing.

Impact #1	The university was able to effectively communicate with their students.
Impact #2	They were able to target students with messages based on their major.
Impact #3	The platform was also used with their Disability Resource Center to meet the needs of all students.

Impact #1

The university was able to effectively communicate with their students.

Impact #2

They were able to target students with messages based on their major.

Impact #3

The platform was also used with their Disability Resource Center to meet the needs of all students.

Benefit #1	Over 40 percent of undergraduates opted in to receive messages.

Benefit #1

Over 40 percent of undergraduates opted in to receive messages.

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Overview

Sonoma State University Case Study

Operational Impact

Quantitative Benefit