Nintex Case Studies Sime Darby's Digital Transformation: Automating Processes with Nintex

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	Sime Darby's Digital Transformation: Automating Processes with Nintex Nintex

Sime Darby's Digital Transformation: Automating Processes with Nintex

Nintex

Technology Category	Analytics & Modeling - Machine Learning Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	E-Commerce Equipment & Machinery
Applicable Functions	Maintenance Quality Assurance
Use Cases	Infrastructure Inspection Security Claims Evaluation
Services	System Integration Training
Challenge	Sime Darby Industrial, a leading supplier of heavy machinery to the construction and resource industries, was facing challenges in scaling its operations due to manual processes and a lack of digitization. The company was using multiple different form solutions to capture and input data, which was not only inefficient but also increased their tech debt. Safety and compliance processes, which are critical to the company's operations, were also heavily reliant on manual paperwork. Employees had to fill out paper forms to confirm it's safe to start work, which were then manually entered into a spreadsheet. This process was time-consuming and prone to errors. The company needed a solution that could automate these processes, reduce tech debt, and allow them to scale rapidly in a fast-moving environment. Read More
About Customer	Sime Darby Industrial is a high-growth organization that has been supplying heavy machinery to the construction and resource industries for over 90 years. The company is based in Australia and has a strong focus on safety and compliance in its operations. As part of its commitment to innovation and growth, Sime Darby undertook a digital transformation initiative to automate manual processes, reduce tech debt, and support the core pillars of its operation - customers, employees, and e-commerce. The company's progressive approach to digital adoption also led to the implementation of a citizen developer program, which has been highly successful in driving digital transformation across the organization. Read More
Solution	Sime Darby embarked on a digital transformation initiative, which included the automation of multiple manual processes. The company used Nintex to enable forms to be completed online, processed, and approved using workflow. This included Purchase Order approvals, IT Onboarding, and Leave applications. The digitization of these processes not only streamlined operations but also integrated with the company's ERP system, removing challenges associated with manual approvals. The company also digitized safety and compliance processes. Employees now complete digital forms to confirm it's safe to start work, with hundreds of thousands of forms being submitted via the new digital solution in the first year of production. The company also implemented a citizen developer program, which allowed staff to contribute to the digital transformation initiative, with IT retaining control of releasing all new projects to production. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Machine Learning

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

E-Commerce

Equipment & Machinery

Applicable Functions

Maintenance

Quality Assurance

Use Cases

Infrastructure Inspection

Security Claims Evaluation

Services

System Integration

Training

Challenge

Sime Darby Industrial, a leading supplier of heavy machinery to the construction and resource industries, was facing challenges in scaling its operations due to manual processes and a lack of digitization. The company was using multiple different form solutions to capture and input data, which was not only inefficient but also increased their tech debt. Safety and compliance processes, which are critical to the company's operations, were also heavily reliant on manual paperwork. Employees had to fill out paper forms to confirm it's safe to start work, which were then manually entered into a spreadsheet. This process was time-consuming and prone to errors. The company needed a solution that could automate these processes, reduce tech debt, and allow them to scale rapidly in a fast-moving environment.

About Customer

Sime Darby Industrial is a high-growth organization that has been supplying heavy machinery to the construction and resource industries for over 90 years. The company is based in Australia and has a strong focus on safety and compliance in its operations. As part of its commitment to innovation and growth, Sime Darby undertook a digital transformation initiative to automate manual processes, reduce tech debt, and support the core pillars of its operation - customers, employees, and e-commerce. The company's progressive approach to digital adoption also led to the implementation of a citizen developer program, which has been highly successful in driving digital transformation across the organization.

Solution

Sime Darby embarked on a digital transformation initiative, which included the automation of multiple manual processes. The company used Nintex to enable forms to be completed online, processed, and approved using workflow. This included Purchase Order approvals, IT Onboarding, and Leave applications. The digitization of these processes not only streamlined operations but also integrated with the company's ERP system, removing challenges associated with manual approvals. The company also digitized safety and compliance processes. Employees now complete digital forms to confirm it's safe to start work, with hundreds of thousands of forms being submitted via the new digital solution in the first year of production. The company also implemented a citizen developer program, which allowed staff to contribute to the digital transformation initiative, with IT retaining control of releasing all new projects to production.

Impact #1	The digital transformation initiative at Sime Darby has resulted in significant operational improvements. The automation of manual processes has not only streamlined operations but also improved safety and compliance processes. Employees can now complete forms online, reducing the risk of errors associated with manual paperwork. The digitization of Purchase Order approvals, IT Onboarding, and Leave applications has also improved efficiency and integrated with the company's ERP system. The citizen developer program has been successful in driving digital adoption across the organization, with IT retaining control of releasing all new projects to production. Looking ahead, the company plans to continue innovating and using technology to work in more intelligent ways, with a Digital Customer Platform in progress and plans to incorporate artificial intelligence and machine learning.

Impact #1

The digital transformation initiative at Sime Darby has resulted in significant operational improvements. The automation of manual processes has not only streamlined operations but also improved safety and compliance processes. Employees can now complete forms online, reducing the risk of errors associated with manual paperwork. The digitization of Purchase Order approvals, IT Onboarding, and Leave applications has also improved efficiency and integrated with the company's ERP system. The citizen developer program has been successful in driving digital adoption across the organization, with IT retaining control of releasing all new projects to production. Looking ahead, the company plans to continue innovating and using technology to work in more intelligent ways, with a Digital Customer Platform in progress and plans to incorporate artificial intelligence and machine learning.

Benefit #1	Projects covering forms and workflow returned 6,000 hours to the business
Benefit #2	Saved over $900,000 for the business
Benefit #3	Hundreds of thousands of forms were submitted via the new digital solution in the first year of production

Benefit #1

Projects covering forms and workflow returned 6,000 hours to the business

Benefit #2

Saved over $900,000 for the business

Benefit #3

Hundreds of thousands of forms were submitted via the new digital solution in the first year of production

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Overview

Sime Darby's Digital Transformation: Automating Processes with Nintex

Operational Impact

Quantitative Benefit